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EBP Money Reviews 

375
•
TrustScore 4.5 out of 5

4.6

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the quick and easy application process. Many people appreciate the fast response times and the efficiency of receiving funds, sometimes within hours or the same day. Customers frequently praise the excellent service, noting clear communication and a helpful approach that alleviates stress during difficult times. The company is often described as understanding and supportive, offering fair and reasonable terms for those with a steady income. However, some people mentioned dissatisfaction, stating that the company does not assist those with bad credit scores or single strikes on their credit history, leading to quick rejections.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its efficiency, speed, and helpfulness.... See more

User experience

Customers report a highly positive and stress-free user experience, consistently describing the process as... See more

Response time

Customers consistently note positive experiences with response times, often highlighting the speed and... See more

Payment

Consumers find payment to be a positive experience, with many reviewers highlighting the ease and speed of... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting great communication and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They are extremely fair factoring in more than just your credit score but more if you have a steady income that can pay the bills. Application takes about 10 minutes and within an hour you will receiv... See more

Rated 5 out of 5 stars

Applying for the loan was quick and easy to do online. The application form was easy to fill in, and sending through the requested information was also easy to do. Their response was quicker than I h... See more

Rated 5 out of 5 stars

I am very pleased with EBP and their quick and easy application process, and simple steps to be approved for a loan. Applied and approved in one hour, funds came into my bank in a few hours which has... See more

Rated 5 out of 5 stars

Loved that the application was solely online. If they required more information, they simply emailed me which works for my work schedule. The loan provided was fair and just and the repayments are rea... See more

Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company

About EBP Money

Written by the company

EBP Money is a responsible lender with an Australian Credit Licence of 535879.

We offer personalised low-rate unsecured loans from $2,000 to $50,000. Our application process is fast, simple and 100% online. It takes minutes to apply for a loan with us, and if your application is approved, we will disburse your funds on the same day.

We provide loans for any approved purposes including, debt consolidation loan, car loans, wedding loans, home renovation loans, education loans, travel and holiday loans and others.

EBP Money is a subsidiary of FSA Group Limited, a public company on the Australian Securities Exchange.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

375 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.6

All reviews

(375)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

You guys were very helpful and…

You guys were very helpful and understanding

May 21, 2024
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Reply from EBP Money

Hi Jizelle,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Professional

Professional . Definitely recommend anyone looking for a loan with minimum fuss..
Fast response.

May 20, 2024
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Reply from EBP Money

Hi RS,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Easy to apply

Easy to apply, easy to deal with and fast service.

May 3, 2024
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Reply from EBP Money

Hi Kathleen,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to helping you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

They fast and efficient on approving…

They fast and efficient on approving loan which i greatly appreciate. Thank you

May 9, 2024
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Reply from EBP Money

Hi Zeynab,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 3 out of 5 stars

i liked how quick the loan was approved…

i liked how quick the loan was approved but didnt like the interest rate i received

May 1, 2024
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Reply from EBP Money

Hi Steven,

Thank you for leaving us a review. We appreciate the feedback regarding the interest rate. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Very easy to deal with and answered my…

Very easy to deal with and answered my requests quickly. Very grateful.

April 26, 2024
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Reply from EBP Money

Hi Tim,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Customer service was amazing and…

Customer service was amazing and everything was made simple to apply

April 24, 2024
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Reply from EBP Money

Hi Caroline,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Quick

Quick, hassle free and 100% online.

April 22, 2024
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Reply from EBP Money

Hi Christoffell,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Fantastic really quick response

Fantastic really quick response

April 10, 2024
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Reply from EBP Money

Hi Tammy,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Quick and easy loan process

Quick and easy loan process. Friendly staff and very professional.

August 16, 2023
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Reply from EBP Money

Hi Agustin,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

So easy to deal

So easy to deal. Forms very straight forward. Fear to treat clients.

April 5, 2024
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Reply from EBP Money

Hi Manuel,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Was a fast an easy application

Was a fast an easy application. Alot less hassle than some other companies ive used. Money was in account within 12 hours.

April 11, 2024
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Reply from EBP Money

Hi Stephen,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Great staff

Great staff. Very helpful, professional and swift with the responses

April 3, 2024
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Reply from EBP Money

Hi Youcef,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

I was surprised how quick the response…

I was surprised how quick the response and outcome was didn't think I get approval thankyou so much

April 9, 2024
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Reply from EBP Money

Hi Tracy,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

It was very easy and I got the loan…

It was very easy and I got the loan within two days.

April 2, 2024
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Reply from EBP Money

Hi Deen,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

EBP money is so efficient

Very fast corresponding.

March 27, 2024
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Reply from EBP Money

Hi Natt,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

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