Ebury logo
Visit website

Ebury Reviews 

776
•
TrustScore 4.5 out of 5

4.7

Financial Institution
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally helpful, supportive, and deeply dedicated to addressing all client needs. People also appreciate the seamless and efficient communication channels, which consistently ensure rapid responses to any questions. Consumers consistently find the financial platform intuitive, highly straightforward, and extremely easy to navigate for daily business transactions. Reviewers greatly value the personalized support and reliable guidance provided for international payments and currency exchange. Many individuals note the competitive exchange rates and smooth processing that make managing cross-border finances completely hassle-free. Clients express high satisfaction with the overall reliability and quality of the services offered.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, expressing deep satisfaction with the helpful, supportive, and... See more

Service

Users describe positive interactions with service, highlighting consistent helpfulness, responsiveness, and... See more

Customer service

Consumers find customer service to be extremely helpful, professional, and reliable. Reviewers frequently... See more

User experience

Reviewers share strong satisfaction regarding the user experience. Consumers find the platform intuitive,... See more

Website

Customers consistently note positive experiences with website, describing the platform as completely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great partner when you are working with all the different currencies in the world. Being able to sell and buy currency at certain dates, makes it easier to know what we will get, whatever happens in t... See more

Rated 5 out of 5 stars

We are in Europe but we do business with China in usd. We have been working with Ebury for at least 6 years now. Ebury always offers very competitive exchange rates, even more competitive than other f... See more

Rated 5 out of 5 stars

Mr Alberto and Oli are really helpful. Whenever we had issue they solved immediately. They are really kind, supportive and professional. I am very happy to being in contact with them. Thank you for yo... See more

Rated 5 out of 5 stars

Ebury has been a great support for my company. Everyone i speak to always is ready to help and especially George and Alberto are top notch! Can recommend Ebury to anyone dealing with FX or any other f... See more

Company details

  1. Financial Institution

Written by the company

Ebury is a financial services company specialising in international cash management solutions including cross-border payments, FX risk management, and business lending. Our unique product offering helps businesses to accelerate and simplify international finance. We provide expertise and excellent customer service, usually reserved for the bank’s biggest customers, with our innovative technology and unrivalled capabilities. Whether you’re an international trader, an NGO, an e-commerce platform or a small business owner, our solutions are designed to create a seamless international finance process. Thousands of companies around the globe are trading faster and smarter by using Ebury’s services.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

776 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(776)

175 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Service & Rates

Have been using Ebury for just over 12 months and they provide a professional service and there rates are competitive. Have built up a good working relationship with them which just isn't possible with some of the larger providers. People to business with people and they do it well! Would not hesitate to recommend to others.

August 31, 2022
Unprompted review
Rated 5 out of 5 stars

Good Service

They have provided us with a good service and have helped us grow with the support they have provided

August 23, 2022
Unprompted review
Rated 5 out of 5 stars

Great service from Ebury

Great service from Ebury. We always get a competitive rate and Alex Kearney is always proactive and keeps us aware of how the $ market is performing. A great company to deal with - highly recommended.

August 22, 2022
Unprompted review
Rated 5 out of 5 stars

Always responsive and helpful

Always responsive and helpful, the whole team and really great to work with! Always seem to have good knowledge of the market too, which really helps inform

August 22, 2022
Unprompted review
Rated 1 out of 5 stars

Financial problems to make trade difficult

They are unreliable, untrustworthy, too slow, and dubious. They should rename their tagline to 'financial problems to make trade difficult'. They will hold your funds with no valid reason and they will ask irrelevant and unnecessary questions. All in the name of 'standard review'. Stay away if you want peace of mind.

August 17, 2022
Rated 5 out of 5 stars

Hayden was great

I have been working with Hayden Brown at Ebury for over 3 years. He has been a major help to us at Plant Power! Not only just from a customer service perspective, but his hard work has ensured we get the best rates and deals in the market!

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

Great and above all: personal service

Great and personal service. Helped me out on all matters and questions I had. Not trying to sell you, but helping you out with best solutions. I recommend Ebury to anybody in international business!

June 18, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look