Ebury Reviews 

Pleasant and informative encounter. As a financial in risk and cash management I always we find it difficult to trust new solutions and tools. The Ebury team was able to convince me about the advantage of their platforms and the support they offer. Looking forward to exploring more.

We have a very good and personal relationship whit Ebury.

For trading currency, especially CNY very professional and easy. Contact also professional and easy . Financing of trades/stock isn't easy/workable .

Overall experience with Ebury is really good. My personal experience with my contact at Ebury : Mr Joey van Hanegem is excellent. He is allways quick and accurate with responding.

Great platform with great service! I am very happy with the services provided by Ebury, especially by my account manager Joey van Hanegem. As a medium sized travel agency, they really help us to hedge currency risks and they allows us to make international bank transfers for acceptable fees. I highly recommend them. Thanks guys!

Good and fast contact with our account manager. Good information provision

Happy with the service provided by our contact person Joey van Hanegem, the fact we have a contact person is an advatnage compared to traditional bank, also exchange rate swe get are way better than with traditional bank

Good organisation. Homest people with knowledge

Good communication and support in the account opening process and tutorials for transactions. The KYC process however was not as streamlined but eventually things were cleared up in good time.

We are very happy with the Ebury platform and the support of their employees. In the beginning of this year they advise us to reserve some USD, because they expect a change in the course rate. This was a great advice

We came in contact with Ebury through Sem. He helped us a lot with setting up our account and benefit from better exchange rates Ebury offers with respect to our bank account. We are really satisfied with their service at the moment. Lately we agreed on our first future contract, to benefit from the exchange rates even more!

Solid platform, good solutions and pleasant support

We are really glad with our cooperation with Ebury. If we have any questions, we get answers quickly and they give us good advice. Our contact is accessible and very pleasant. The way of working and the offered services/products are in line with our entrepreneurial character of our company. So in short: we are very satisfied!

Great platform to manage all payments in foreign currency to much better rates then true normal banktransactions. Great service, advise and backup from experienced workers.

Finally closing my last customers account having partnered with Ebury since 2016. They absolutely shafted my business in 2019/20 as you can read countless times below - they got bought out by Santander and the wheels fell off. Under resourced compliance and customer service and closed several accounts without negotiation and blocked clients funds and accounts. It was a traumatic experience. Took all my business elsewhere and have one customer left which is closing in a month. I know from staff turnover - most of the team i dealt with left and i now see at my new supplier..that their partner business has been decimated. Quite rightly so - their conduct was an example of how not to run a business - it was comical if it wasn't so anxiety inducing and stressful for both me and my clients. They have never recovered - still have a ridiculous reassessment program in place - clearly cut corners with compliance in the past and have to right the wrongs...FCA complaints through the roof about them and their business conduct. You can do so much better, and if partnering then alternative providers will offer you much better terms. They were brilliant but in the space of 3 months in 2020 they destroyed it and what was inexcusable was the customer facing team were hung out to dry - powerless to help us while the headshed bullshitted their way through selling out to Santander and satisfying an incandescent FCA who were unimpressed with what they found. Santander bought a turkey and should have done better due diligence. More fool them.

Excellent company for professional corporate FX services, superb team, totally recommend!

Great service and clear communication + advice! The platform is really easy to use and helps us a lot in securing prices with suppliers and customers.

Antoine Vanderclausen is our main contact and always available for help and advice!

Ebury offers great services on international payments. Antoine is my account manager, he understands our business and our needs as a travel agency. Speed, transparency on currency rates, and reduced bank fees. I recommend their expertise !