Easy to read documents and bullet points. A detailed description of the topic, and understanding of information. You can take as many times to read and do your exams, until you are completely sa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After being explained that you don't have to leave a review to proceed on each course and many emails asking me to change my review to something more positive... What a fantastic app, it has been... See more
Company replied
I'm not the most technically minded, I've been a care worker for over 10 years and I use to dread the online training, but I have to say I only started my training yesterday with ecert online and I ha... See more
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We were gutted when you stopped doing paper based training. However, your support has been amazing and all the staff adapted well to this change. We love it, it’s easy to fit it in where we have a... See more
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Company details
- Occupational Safety and Health
- Career and Education Provider
- Emergency Training
- Mental Health Service
- Training Centre
Written by the company
At eCert Training, we specialise in providing high-quality, CPD-accredited courses tailored for the healthcare sector. With a focus on compliance, skill-building, and career advancement, we offer a range of certifications designed to meet the latest industry standards. Our courses are crafted by industry experts and delivered through a user-friendly learning management system (LMS), making it easy for learners to study at their own pace, track progress, and achieve their goals. eCert Training is committed to helping individuals and organisations maintain compliance, improve safety standards, and foster a culture of excellence in healthcare. What sets us apart: Flexible Learning: Access courses anytime, anywhere, with on-demand support. Accredited Certifications: Recognised by CPD and built to meet UK standards. Expert Content: Developed and regularly updated by healthcare professionals. Customer-Centric Support: Our responsive support team is dedicated to assisting learners every step of the way. Choose eCert Training for reliable, comprehensive healthcare certification that you can trust to build your skills and advance your career.
Contact info
36 Scotts Road, Bromley, England, BR1 3QD, Bromley, United Kingdom
- 020 3817 0891
- info@ecerttraining.co.uk
- ecerttraining.co.uk
4.6
Excellent
283 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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The training was excellent and precise yes
The training was excellent and precise, but I do like doing training face-to-face with a trainer but thank you for giving me the chance to tell you how I feel about it all
October 23, 2025
Reply from ecert Training
Hi Louise,
Completely understand the preference for face-to-face training and it's good that you mentioned it. The online format isn't always the right fit for everyone. Really appreciate you being honest about that while still sharing the positives.
Take care,
Sarim Rafi
The ecert Training Team
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Reply from ecert Training
Hi Maria,
Glad to hear it was informative for you. Hope it comes in useful!
All the best,
Sarim Rafi
The ecert Training Team
It was user friendly and provided…
It was user friendly and provided opportunities for practice.
February 27, 2026
Reply from ecert Training
Hi Moji,
The practice opportunities are something we put a lot of thought into, so it's brilliant to hear they made a difference for you.
Warm regards,
Sarim Rafi
The ecert Training Team
The experience was good and informative…
The experience was good and informative on all the ecert training that I have just completed
February 24, 2026
Reply from ecert Training
Hi Angela,
Completing the full suite of training is no small thing, so well done on getting through it all. Glad it was a good and informative experience throughout.
Cheers,
Sarim Rafi
The ecert Training Team
I found hard to log in all the time
February 7, 2026
Reply from ecert Training
Hi Stefania,
Having to struggle with logging in regularly is really frustrating and not the experience we want for anyone. I'll be sending you an email directly so we can look into what was happening on your account and get it sorted properly.
Kind regards,
Sarim Rafi
The ecert Training Team
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The video was interesting and done by…
The video was interesting and done by someone who made it easy listening..Straight forward and interesting..
March 2, 2026
Reply from ecert Training
Hi Lisa,
Having a presenter who makes the content easy to listen to really does make a difference, so it's great to hear that came through. Straight forward and engaging is exactly what we aim for.
Best regards,
Sarim Rafi
The ecert Training Team
My learning experience was great with…
My learning experience was great with proper illustrations and examples to drive home every point.
February 20, 2026
Reply from ecert Training
Hi Mide,
Illustrations and examples that actually drive the point home rather than just pad things out are exactly what we try to build in, so it means a lot to hear that worked well for you.
Cheers,
Sarim Rafi
The ecert Training Team
Easy and straightforward
Easy to use and access the courses, able to save progress and go back to it, once completed each course easily able to download certificates
February 13, 2026
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Reply from ecert Training
Hi Lynn,
We're absolutely thrilled to hear your experience was a great one! 🌟
It’s always rewarding to know our platform is making a real difference. Thanks for taking the time to leave such positive feedback. We truly appreciate your support.
Warm wishes,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Funmilayo,
Thank you so much for the 5-star review! 🌟
We’re delighted to hear that you had a positive experience with ecert Training. Your feedback truly means a lot to our team, and we’re glad we could support your training journey.
If there’s ever anything more we can do to help, don’t hesitate to get in touch. Thanks again for your trust and support!
Best Regards,
Sarim Rafi
The ecert Training Team
Will like to do more of your training
I really like the training, it is explicitness is too notch
January 27, 2026
Reply from ecert Training
Hi Flora,
Thank you for taking the time to leave a review.
I am really pleased to hear you enjoyed the training and found it clear and detailed. We would love to support you with more courses in the future.
If there is anything we could have done better, please feel free to get in touch with us. We will be happy to help.
Kind regards,
Sarim Rafi
The ecert Training Team
Because I found the course more…
Because I found the course more educative and interesting
January 30, 2026
Reply from ecert Training
Hi Igbolaye,
Thank you for your review.
I am pleased to hear you found the course educational and interesting. If you need any help from us, please feel free to get in touch. We are happy to help.
Warm regards,
Sarim Rafi
The ecert Training Team
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It’s ok but a lot of your answers…
It’s ok but a lot of your answers contradict the text for eg temps in the food safety
January 24, 2026
Reply from ecert Training
Hi Wendy,
Thank you for your feedback.
We’re sorry to hear that some of the answers felt as though they contradicted the course text, particularly around food safety temperatures.
We would be happy to look into this further, as we want the guidance and questions to be clear and consistent throughout. I have sent you an email regarding this, so we can get a few details and look into it properly.
Kind regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Amy,
Thank you for your feedback.
We’re pleased to hear you found the course easy to access. Having quick, reliable access makes a big difference, especially when training needs to fit around work and other commitments.
If anything ever doesn’t load as expected or you need a hand, please do get in touch.
Kind regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Kerry,
Thank you for your feedback.
We’re really pleased to hear you enjoyed the course and found it easy to understand. Clear, practical training is exactly what we aim to provide, so it’s great to know it landed well for you.
If you need any help with future courses or have any questions, please do get in touch.
Kind regards,
Sarim Rafi
The ecert Training Team
Easy to use.
January 27, 2026
Reply from ecert Training
Hi Wendy,
Thank you for your feedback.
We’re glad to hear you found the platform easy to use. It’s our goal to make training simple, accessible, and impactful, and feedback like yours keeps us motivated.
If you need support with anything while using the platform, please do get in touch. We are happy to help.
Kind regards,
Sarim Rafi
The ecert Training Team
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It was great all round.
January 19, 2026
Reply from ecert Training
Hi Warren,
Thank you for your feedback.
We’re really pleased to hear you felt the experience was great all round. It’s always good to know the course content and the platform worked well for you from start to finish.
If you need any help along the way, please feel free to get in touch.
Kind regards,
Sarim Rafi
The ecert Training Team
It was quick and easy to get back and…
It was quick and easy to get back and do my assignment
January 17, 2026
Reply from ecert Training
Hi Grace,
Thank you for your feedback.
We’re pleased to hear it was quick and easy to get back in and complete your assignment.
If there is anything else we can help with, please do get in touch.
Kind regards,
Sarim Rafi
The ecert Training Team
Straightforward and easy to follow
January 13, 2026
Reply from ecert Training
Hi Mark,
Thank you for your feedback.
We’re glad to hear you found the course straightforward and easy to follow. That’s exactly what we aim for.
If there is anything else we can help with, please do get in touch. We are happy to help.
Kind regards,
Sarim Rafi
The ecert Training Team
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