Jason our trainer was excellent. Being an IQA myself, he presented well to the class, engaged the class and made the session fun even though the topic is quite serious should you need to use first... See more
Company replied
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Review summary
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Reviews shaping this summary
We recently had a first aid course,delivered by Dean from the st John's ambulance and he was fantastic. Dean was very knowledgeable, friendly, and made everything easy to understand. The sessions we... See more
Company replied
The course content, delivery and instructor were first class. My only negative comment is about the venue. The room was far too small and cramped to fully accommodate the types of activities needed in... See more
Company replied
I’ve been a first aider for many years and have completed a number of one‑day courses, but this has been by far the best. Our trainer, Sam, was incredibly knowledgeable and delivered the session in a... See more
Company replied
Company details
- Training Centre
- Emergency Training
- Emergency Training School
- First Aid Station
- Mental Health Service
- Training School
Written by the company
St John Ambulance Cymru provides first aid treatment, training, and transport for communities across Wales. Our vision is simple: for everyone to get the first aid they need, anytime, anywhere. Each year, we train thousands of people across Wales through accredited courses led by qualified trainers. Our wide range of courses include 3 Day First Aid at Work, Emergency First Aid at Work, mental health first aid, and health & safety training. Whether you're looking to build confidence in a medical emergency or improve safety standards in your workplace, we have a course to meet your needs. We offer workplace first aid training at centres across Wales including Cardiff, Wrexham, Swansea, Newport, Abergele, Bridgend, Abergavenny, Rhayader, and Deeside. Alternatively, we can come to you to deliver bespoke certified training at your workplace for groups of six or more. We work with young people, employees, and communities across Wales to make first aid knowledge accessible to everyone. Our trained volunteers deliver expert first aid cover at a wide range of public events, from sports matches to concerts, helping keep attendees safe. We offer transport services in partnership with the NHS, ensuring safe and reliable care for those who need it. Through our actions, we inspire others leading by example and supporting people to reach their full potential.
Contact info
Priory House, Beignon Cl, CF24 5PB, Cardiff, United Kingdom
- 0300 201 1999
- training@sjacymru.org.uk
- sjacymru.org.uk
About Our Training Courses
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from St John Ambulance Cymru
Thank you for taking the time to review us!
Sam was amazing
Sam was amazing and made the session very enjoyable.
April 24, 2026
Unprompted review
Reply from St John Ambulance Cymru
Thank you for taking the time to review us, we're glad Sam made the course enjoyable for everyone!
Was absolutely great
Was absolutely great, hopefully I don’t get to practise this training regardless quite confident if faced with a situation. Sound!
April 24, 2026
Unprompted review
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review.
Sam was an excellent trainer
Sam was an excellent trainer, she was funny, professional and inclusive
April 24, 2026
Unprompted review
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review, we're glad you enjoyed learning with Sam.
Sam was extremely knowledgable im her…
Sam was extremely knowledgable im her approach and I feel much more confident with cpr and defib
April 23, 2026
Unprompted review
Reply from St John Ambulance Cymru
Thank you for taking the time to review us, we're pleased to hear you feel more confident in your skills after learning with us.
Loved the training with Sam
Loved the training with Sam . She is absolutely brilliant . Made us feel at ease . Thank you
April 23, 2026
Unprompted review
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review, we're glad Sam put you at ease and made your training experience a good one.
Sam was a brilliant trainer
Sam was a brilliant trainer, was humorous and kept it very engaging. Will definitely feel confident in using a Defib in the future.
April 23, 2026
Unprompted review
Reply from St John Ambulance Cymru
Thank you for taking the time to review us, we're glad Sam helped you feel more confident in your skills.
Detailed and it wasn’t a scary…
Detailed and it wasn’t a scary experience. Feel confident now
April 23, 2026
Unprompted review
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review, we're glad our trainer made it a pleasant experience for you.
Sam was a great instructor delivering…
Sam was a great instructor delivering the course in a clear but fun way 😀
April 22, 2026
Unprompted review
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review.
Sam our trainer was excellent
Sam our trainer was excellent
Jason our trainer was excellent. She presented well to the class, engaged the class and made the session fun.
I learned a lot from sam during the session and I would highly recommend this course. Thoroughly enjoyed
April 22, 2026
Unprompted review
Reply from St John Ambulance Cymru
Thank you for taking the time to review us, we're glad Sam made your learning experience an enjoyable one.
Defibrillator training
Fantastic morning on a defibrillator training course with Sam. Very informative and helpful.
April 22, 2026
Unprompted review
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review, we're glad you found the course helpful.
Attended defibrillator and catastrophic…
Attended defibrillator and catastrophic bleeding course facilitated by Sam through my work. Sam made the course very interactive and informative, she answered all our questions. I really enjoyed the courses.
April 20, 2026
Unprompted review
Reply from St John Ambulance Cymru
Thank you for taking the time to review us, we're glad you enjoyed learning with Sam.
Really enjoyed and was explained to…
Really enjoyed and was explained to step by step and had opportunities to do CPR with the dummies and practise with the bandages.
April 14, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review, we're glad you enjoyed the hands on element of the course.
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review
Trainer was very informative answered…
Trainer was very informative answered all question during training
April 14, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to review us
Deeside
Leaders at Deeside are amazing, they're patient, compassionate, and easy going making the course a pleasure to attend
April 16, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review, we're glad our trainers made the course enjoyable!
Friendly
Friendly, calm and interesting training, excellent trainer with knowledge. A relaxed atmosphere no pressure to answer questions, enjoyed the experience.
April 2, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to review us, we're glad our trainer made your learning experience a pleasant one!
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review.
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