This company receives the same number of stars as the consideration it gave to me and my family - ZERO! They are so inconsiderate that they won't even allow you to post a review without having to give... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Seems they hired someone specifically to weigh against the storm of negative reviews, as every single negative review met with a 'what were doing is not illegal' explanation. Most companies who opera... See more
Company replied
This is a ZERO rating. You are as bad as the hit-n-run driver that killed my sister. You posted her obituary without the family or estates approval in an attempt to monetize her death. Don't give me... See more
Company replied
I was able to send flowers in lieu of attending a family member’s funeral. I refused to attend due to tensions that arose between extended family members and didn’t want a fight to break out as well a... See more
1.6
Bad
133 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Plant was delivered on time.
December 29, 2023
Unprompted review
Be mindful this is an independant obituary site
tHERE IS NO WAY TO CONTACT THE COMPANY BY PHONE OR EMAIL WITHOUT GIVING YOUR PERSONAL CONTACT INFO. I NEVER SAW MY MESSAGE ON THE ACTUAL FUNERAL HOME SITE. NEVER SEND NOREPLY EMAILS AND ALWAYS LEAVE A WORKING PHONE NUMBER. OTHERWISE, YOU CANNOT BE CONSIDERED TRUSTWORTHY AT ALL.
December 13, 2023
Reply from Echovita
You can contact us via email as per our contact us section. Of course, you'd need to provide your name and email address, otherwise, how can we respond to you? Messages left on Echovita are left on Echovita, not the funeral home's website. That is an assumption you made. Our support is via email only. The only no reply emails we send or welcome emails, and notification emails.
The flowers I ordered were absolutely…
The flowers I ordered were absolutely not the same as the flowers that were delivered
December 2, 2023
Unprompted review
Reply from Echovita
If that's the case, please contact us directly regarding your order. We have a 100% satisfaction guarantee policy with our partner, Blooms Today. Thank you.
It was so easy to place the order…
It was so easy to place the order online.
Flowers exceeded our expectations.
Thank you so much
November 19, 2023
Unprompted review
Preyers for profit of deceased loved ones.
I already wrote a review for Tribute.com. The same goes for Legacy.com and Echovita.com.
I only hit 1 star because nothing less was available that would allow me to give a review. These are leach company that take obituaries from legitimate funeral homes' sites and post them on their own sites to profit from. The obituary is often inaccurate and they are trying to sell trees, etc without permission/authorization from their families. They just did this to us on the loss of my 14 year old grandson. Our funeral director has made several attempts to stop this, but always hits a dead end. I have warned everyone we shared our obituary with, and I am writing a letter to the Secretary of State.
October 13, 2023
Unprompted review
Reply from Echovita
Hi Billie,
Echovita is a free online obituary and memorial page platform that informs society of who has passed away. We either further share the basic facts of publicly available obituaries, as is legal, or families and funeral homes post complete original obituaries to our platform directly. Obituaries are not often inaccurate on our website, and if we are advised of an error, we make the correction immediately. We are terribly sorry for your loss, and if you purchased something from our website and are not satisfied, please contact us directly via email and you will be provided a refund. I would like to add that Echovita shares any profits made from sales with the family, which they can claim via our solidarity program. Thank you.
their paid services Do not exits in Canada
Paid for Services do not exits
Their obituary was confiscated and reprinted from bits and pieces swiped from the net. Echovita’s obits have nothing to do with the bereaved family nor placed there by the funeral home. I am trying to get two payments refund: a lit a candle order, and a tree planning tributes cancel for full refund total paid $78. these service do not exits in Canada
October 5, 2023
Unprompted review
Reply from Echovita
Hi Karen,
If you have already contacted us directly via email on our website, then I'm sure this has already been resolved. I would like to address some of your false statements. There are 3 ways obituaries can be posted on our website. We either further share basic facts of publicly available obituaries, the family posts their loved one's obituary on our website, or the funeral home posts their obituaries on our website via our affiliate program. Also, you claim that lighting candle and planting trees doesn't exist in Canada, which is not true. The virtual candles are posted and shown directly on the obituary page. At the time of your purchase of memorial trees, as stated on our website, memorial trees could only be planted in The United States. This was stated on every page regarding memorial trees and in our FAQ section. However, we have recently added the option for memorial trees to be planted in Canada and our website has been updated. Thank you.
Ripped me off $29 to have an eternal…
Ripped me off $29 to have an eternal candle lit for my son’s sudden death! Reporting to the police for fraud. Preying on those bereaving.
November 10, 2022
Unprompted review
Reply from Echovita
Hi Tutu, Echovita didn't rip you off. If you made the choice to light a virtual eternity candle that remains lit forever on the obituary page on our website, that was your choice. Simply leaving a condolence messages, is of course, free. If you were unhappy with your purchase, you could have contacted us directly via email for a refund. If you contacted us within 120 days of your purchase, then I'm sure it has already been refunded. Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.