Echt Apparel Reviews 18,871

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting the durability of materials and timeless styles that last for years. Many appreciate the comfortable and functional activewear, with specific mentions of soft fabrics, perfect fit, and effective compression. People also highlight the fast shipping and easy ordering process, often receiving their items quickly and well-packaged. However, some people were dissatisfied with customer service, describing it as appalling and unhelpful, especially when dealing with returns or exchanges for sizing issues. There were also occasional concerns regarding inconsistent sizing between different colors or styles, and some reviewers experienced issues with product defects like color changes after washing or low-quality zippers.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the high quality, comfortable fit,... See more

Quality

Consumers find quality to be positive, with many praising the well-made products, comfortable fabrics, and... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise fast shipping, easy... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the quick and prompt... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing disappointment and... See more

Based on these reviews

Rated 4 out of 5 stars

Exceptional products and excellent return / credit process. I'm obsessed. Edit to update: I was really disappointed about the returns ultimately as they only offer store credit for discounted items.... See more

Rated 5 out of 5 stars

Echt is a solid choice for stylish, functional activewear, especially if you catch a sale. Own a few items from Echt and have never been disappointed. ✅ Comfortable, breathable fabrics ✅ Fast... See more

Rated 5 out of 5 stars

My new shorts are so comfy and fit perfect. The material is soft and the length 6”is perfect for me being in my 40’s but still want to look nice. Delivery came the following day with many updates on... See more

Rated 5 out of 5 stars

I can’t say enough good things about Echt. The customer service is truly exceptional—the best I’ve ever experienced anywhere. Every interaction has been warm, helpful, and professional, and you ca... See more


Company details

  1. Activewear Store

About Echt Apparel

Information provided by various external sources

ECHT
Merging performance with the lifestyle, ECHT offers cutting edge designs with the function and durability to go with it. Experience clothing engineered for the modern day athlete.

Contact info

3.8

Great

TrustScore 4 out of 5

19K reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

BUYER BEWARE - Echt scam their customers!

BEWARE! Echt scams their customers! Don’t even bother trying your items on, because apparently that’s enough for them to refuse a refund, completely against ACCC laws and consumer rights.

My friend made a purchase, tried her item on (well within her rights), decided it wasn’t for her, and sent it back with the tags still attached and in perfect condition. Echt refused the refund, claiming there was a “scent” on the item.

They’ve now wasted both her time and money by sending the item back with the TAGS REMOVED and what do you know… there’s NO SCENT either. A bunch of scamming low lifes desperate to make a sale and steal people’s money! Disgusting.

October 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Echt force knit shorts

I always wear the echt force knit shorts.
They a comfortable, versatile, and look good. Zip pocket make sure I can keep my phone, keys, iPods on me when I work out. You know they are good because they sell out quick. 👍💪

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

True to size

Ordered shorts! True to size, enjoy the longer length options. Not for high rise wearers. No pockets for phone.

September 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Love them

Love them. As a curve lady I found pants hard as I have hips so it's hard to find pants that fit right and are comfy.
It ticks both boxes. And looks good too.
I will get the black next week.

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

Worst Customer service

Poor customer service. Put couple of items for exchange and they found that due to dog hair( not my fault that I had to try the size before exchange and I have dogs) exchange is not possible and asked $10.95 for items to be returned back to customer. I am bot able to understand about the postage you have to pay for both ways(send it to them for exchange or return back to you). Pure rip off from customers as I bought these items on sale and paid $21 for exchange and now need to pay more if I want item and got warning that they will dispose off the item ( which they won’t as they can resell) if I won’t pay postage. Definitely taking them to ACCC for consumers rights.

September 9, 2025
Unprompted review
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Rated 1 out of 5 stars

Misleading and dishonest company

Misleading and dishonest company. Poor customer service team. Has zero care about customer satisfaction only cares about $$ (even at the expense of future $).
Currently been in a Fair Trading dispute for 8 weeks+ because they would rather hold on to their $35 then admit that a pair of tights was see through (and then blame it on my body being the problem when I had no issue with any other items in my order) - they have since removed the tights online.

July 6, 2025
Unprompted review
Rated 1 out of 5 stars

Very bad ecperience!

Very bad ecperience!

I tried ECHT because I really liked their designs and they were offering 20% off for first-time buyers. After subscribing, I waited for the discount code so I could use it at checkout, but it didn’t arrive in time. I ended up completing my order without the discount, and only after my order was confirmed did the code arrive in my email. It felt a bit disappointing, like the 20% was just a bait to get people to order. I personally wouldn’t recommend shopping here based on my experience.

September 1-2025
That was your store plan in the first place, you will delay the code, you let people placed the order and comfirmed because you wanted us to purchase again using the bait 20% discount ! LOL You're loosing shoppers I swear !

August 30, 2025
Unprompted review
Echt Apparel logo

Reply from Echt Apparel

Hi Jayson. Thank you for your feedback. We’re sorry for the delay with your discount code. You can absolutely use the 20% off code on your next order, and we hope your next experience with ECHT is a much smoother one!

Rated 5 out of 5 stars

Amazing gym clothes

Amazing products, all fit perfectly. Fast shipping

August 20, 2025
Unprompted review
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Reply from Echt Apparel

Hey Juliette! Thank you so much for your kind review! We’re so glad to hear everything fit perfectly and that your order arrived quickly. We can’t wait to see you shop with us again! 💙

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Rated 5 out of 5 stars

Absolute quality

ECHT has very clear and prompt delivery. I completely rate their clothing as of very high quality which brings me to buy again and again. I love the ECHT sports shorts for gym but I also buy them because the zips make it very safe when travelling overseas.

August 19, 2025
Unprompted review
Echt Apparel logo

Reply from Echt Apparel

Hey Dominic! Thank you so much for your amazing feedback! We’re so glad to hear you love the quality of our clothing and find the sports shorts perfect both for the gym and travelling. It means a lot to know you keep coming back to shop with us—we truly appreciate your support! 💙

Rated 5 out of 5 stars

Love Echt

I absolutely love everything I have purchased from Echt. Quality is amazing, sizing is spot on.

July 2, 2025
Unprompted review
Echt Apparel logo

Reply from Echt Apparel

Hey Penny! Thank you so much for your kind words! We’re so happy to hear you love your pieces and that the fit and quality are spot on 💙

Rated 5 out of 5 stars

Fast delivery

Fast delivery, product as described

August 12, 2025
Unprompted review
Echt Apparel logo

Reply from Echt Apparel

Hey Marta! Thanks for your review! We’re so glad to hear your order arrived quickly and that you’re happy with your items 💙

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