MCR Vapes Limited Reviews 204

TrustScore 3.5 out of 5

3.4

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Rated 3 out of 5 stars

Ordered £50 of liquid on the 25th of march, still received nothing, royal mail tracking number is not valid, they finally got back to me 3 days ago (5th April) to ask for order number, heard nothing s... See more

Company replied

Rated 4 out of 5 stars

Can't knock the service, prices are so much better than on the high street. Only reason I'm not giving five stars is because the loyalty points you receive for purchases expire after 11 days. This is... See more

Company replied

Rated 1 out of 5 stars

Ordered 5 items and only received 4. Zero communication from the store. No confirmation of order when you buy something, no dispatch notification, and most importantly no reply when I tried to messag... See more

Rated 5 out of 5 stars

I bought a GS EGO 2 2200mAH battery reasonably priced, prompt delivery. First one I bought was faulty which with some electrical products can be expected but on contacting MCR vapes they promptly repl... See more

Company replied

Company details

  1. Vaporizer Store

Written by the company

Welcome to EcigstoreUK, the UK’s largest online vape eliquid store and supplier of vape kits, vape tanks and replacement coils. Our mission is to provide you with the best quality e-liquids and vape hardware at the best possible prices.


Contact info

3.4

Average

TrustScore 3.5 out of 5

204 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Only half order sent and no reply

Ordered 2 vapes. Got a email to say one colour was out of stock so offered a replacement colour which I accepted straight away. They sent one out and have been waiting weeks for the second one. No one reply to any emails

March 16, 2024
Rated 1 out of 5 stars

Item does not arrive

Item not in stock have emailed 7 times no reply rang the contct number was told to go to the so called live chat sent the question four days ago still waiting for them to reply and still no refund I am reporting them to trading standards and the fraud department don't buy anything from this store

February 18, 2024
Rated 5 out of 5 stars

Consistently excellent

I've been using this site for over a year now. Fantastic prices and really fast delivery.
I've had one issue in the last 12 months where an item was missing and it was resolved with a quick email to them.
I've used various different sites and stores and thes guys are by far my favourite.

January 29, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered 5 items and only received 4.

Ordered 5 items and only received 4.
Zero communication from the store. No confirmation of order when you buy something, no dispatch notification, and most importantly no reply when I tried to message about the missing item. Best to avoid this store. Plenty of other vape stores out there that are more reliable

January 7, 2024
Rated 1 out of 5 stars

I’ve emailed them and tried the phone…

I’ve emailed them and tried the phone number I’ve placed a order on the 18/12/23 still not received my package £36 down the drain I’ve never had a issue before I will be contacting the bank and find a new place to get my e cig needs 😡

December 18, 2023
Unprompted review
Rated 1 out of 5 stars

Do not order from this site

Customer serviced not good at all- try to ring their mobile number and “theyre not taking calls” try to email them and havent recieved an email back in 2 days, also not had a confirmation email so cant even track my order- Also ordered 9 bottles of nicotine and recieved 2 bottles- If no one contacts me back in the next 24 hours i will be getting a refund from the bank

December 27, 2023
Unprompted review
Rated 5 out of 5 stars

Great service all round

Good prices, legit products and speedy delivery - great service all round

July 30, 2023
MCR Vapes Limited logo

Reply from MCR Vapes Limited

Hi Jules,

Thank you for your awesome feedback. We share your feedback with our team to let them know to keep up the amazing work.

Kind Regards

Rated 5 out of 5 stars

Great timing and kept me up to date…

Great timing and kept me up to date with tracking. Excellent

July 25, 2023
MCR Vapes Limited logo

Reply from MCR Vapes Limited

Hi Steven,

Thank you for your kind words. We are glad that you enjoyed our service. Looking forward to serving you again in coming month.

Kind regards

Rated 5 out of 5 stars

Fab price, quick delivery

10/10 will be back

July 23, 2023
MCR Vapes Limited logo

Reply from MCR Vapes Limited

Hi Luke,

Thank you very much for sharing your feedback with us. We worked hard to meet the expectations of customers like you & we are glad that we hit the mark. Looking forward to your next visit.

Kind Regards

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