EcigZoo Reviews 

611
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Great product range, delivery options and rapid delivery. I’m a long term customer and have never had any issues with the company. When problems have been encountered they are quick to respond and hav... See more

Rated 5 out of 5 stars

Used ecigzoo for the first time and certainly won't be the last. I ordered my efest LUCv4 charger along with a few other bits on Friday afternoon around 3ish and they arrived first thing Saturday morn... See more

Rated 5 out of 5 stars

Just been in to the Peterborough store. My first impressions were that this is a proper vape shop! The staff were super helpful and friendly, especially the big fella that served me, (can’t remember h... See more

Company replied

Rated 5 out of 5 stars

I ordered a bottle of 72mg nicotine in a VG Base I ordered using standard first class (the cheapest option XD) and it came in 3 working days, score! Definitely recommend I have ordered previ... See more

Company details

  1. Electronic Cigarette Store

Information provided by various external sources

Started and staffed by ex-smokers, now vapers, back in 2012. Our aim at EcigZoo is to offer a great service with prompt dispatch and good prices. We stock a full range of e-cigarettes, mods, e-liquids from all the main manufacturers.


Contact info

5.0

Excellent

TrustScore 5 out of 5

611 reviews

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No recent history of asking for reviews

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5.0

All reviews

(611)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent !

Very helpful and easy. Very speedy delivery.

September 24, 2016
Unprompted review
EcigZoo logo

Reply from EcigZoo

Hey Peter,

Thanks for the feedback, much appreciated

Rated 3 out of 5 stars

One item not in stock

Ordered 3 bottles of juice, a few hours later received a phone call stating one was out of stock. Had to loose it from order or pick something different. Radomly choose the same brand but in a different flavour. Should of opted to go without. Wasn't too good.
Other than that service was brilliant, post and packaging extremely good,
Just a shame website didn't reflect stock levels.

September 8, 2016
Unprompted review
Rated 5 out of 5 stars

Always dependable!

Always have what I need in stock, plus much more to experiment with. Always delivered on time, never any hassle!

August 18, 2016
Unprompted review
Rated 5 out of 5 stars

Best eliquid

This is for me the best tasting golden Virginia liquid I buy it every time and it comes in big bottles also delivery is very good wouldn't hurt if it was free delivery though

August 2, 2016
Unprompted review
Rated 5 out of 5 stars

Velocity RDA

This is the best RDA I brought plenty of air flow ,works great with tiger wire and a good size well and loads of clouds with a PG 30% - VG 70% .

July 4, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, very helpful, just wish this sort of customer service was available in every shop I go into, many thanks.

June 11, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and great staff

I haven't long been vaping but in the time that I have the only shop I use is ecigzoo and it is by far the best ecig shop in town, not only do you walk into a friendly and welcoming shop the staff are also very helpful and will help put with any problem you put in front of them! They have a great knowledge of the products they sell and take pride in what they do! It's a shame you can only rate up to 5 stars because they 1000000% deserve a higher rating! I would very much recommend ecigzoo to any new or experienced vapers! :)

June 10, 2016
Unprompted review
Rated 5 out of 5 stars

Brilliant

Very clean shop the staff are very friendly and polite all the staff are very knowledgeable of all the products that have to offer 10 out of 10

June 8, 2016
Unprompted review

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