Eclipsecarsales Reviews 

245
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers frequently praise the staff for being professional, knowledgeable, and extremely helpful, creating a pleasant and pressure-free buying environment. Many people appreciate the smooth and easy purchasing process, often highlighting the excellent customer service and after-sales support provided. Reviewers consistently mention feeling no pressure to buy, enjoying the freedom to browse and make decisions at their own pace. However, some customers also noted significant issues with the condition of their purchased vehicles, including major engine problems and unsafe tyres. These issues sometimes required extensive repairs or led to safety concerns shortly after purchase.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and helpfulness of... See more

Product

People report ambiguous experiences with product, with many customers expressing satisfaction with their... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting helpful and professional... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as great, amazing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After seeing a car online I arranged a testdrive, went to test drive the car and ended up buying a total different car. I was greeted and then left alone to browse the place which I liked as felt no p... See more

Rated 5 out of 5 stars

I recently purchased a Q4 & traded in my Q3 with Eclipse Car Sales Ltd. Ryan answered the phone when I made my initial enquiry & he’s been my point of contact throughout. Ryan is friendly, professiona... See more

Rated 5 out of 5 stars

This is the 2nd car I have purchased from Eclipse. I bought a Range Rover Evoque and there were a couple of minor problems such as central locking and gear selector, These were sorted out quickly an... See more

Rated 5 out of 5 stars

This was a good experience of buying car, not my favourite thing to do. We were left to browse and make our own decisions without any pressure at all. Very helpful staff, there to answer any ques... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

245 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 45% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(245)

105 reviews in the last 12 months

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Rated 5 out of 5 stars

We had a great experience at Eclipse…

We had a great experience at Eclipse Car Sales from the moment we arrived to browse to the day we picked up our new car. The whole team were extremely friendly, welcoming, and made the entire process feel relaxed and straightforward.

We were looked after by the lovely Bex, whose communication was excellent throughout. She was honest, approachable, and clearly knowledgeable about all our options. We really appreciated that there was no pressure at any point, instead, she offered helpful advice, arranged test drives, and made sure we had all the information we needed to make the right choice for us.

We would definitely return to Eclipse Car Sales again in the future. Thank you very much!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great staff

Great staff , very helpful with buying my new car . Lovely site well mannered easy to deal with , would 100% recommend eclipse to anyone looking for a car

April 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Thanks Eclipse!

Friendly helpful staff, good car with good history. Very helpful with sorting out queries and relaxed about test drives. Thanks Eclipse!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish I can’t fault the…

From start to finish I can’t fault the dealership, super easy team to deal with that made buying my new car an excellent happy day. Wouldn’t hesitate to buy future cars the from this obliging team. Thank you.

April 4, 2026
Unprompted review
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Rated 5 out of 5 stars

One happy Mustang owner !

Went to see my dream car a Mustang at this car sales garage! Meet Tom, who my wife and i both thought was great, professional and just not pushy at all. . Gave me a fair offer on my car and within two days the Mustang is on my drive. Couldn’t be happier the car is amazing and dealing with these guys has been great so far. There is one issue with the car but to be fair to them they put in writing they will fix and deal with it if it continues. So I would recommend them! Thanks Tom !

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, friendly staff always happy to help. Also great after sales service too if there are any problems they get them resolved quickly and hassle free.

April 5, 2026
Unprompted review
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