Eclipsecarsales Reviews 

Very straightforward and easy to deal with. They helped me pick out a suitable car quickly, negotiated a good price with my trade in, the whole process was very smooth and the car is great

Very helpful

The car was nicely prepared and well presented. Staff were very pleasant, not pushy and made me feel relaxed. A well organized and professional business that I would be happy to deal with again.

Paul was super helpful in helping with my part ex and purchase and helped with paper work or anything I needed. A quick and smooth purchase thank you

Ryan was so helpful and we felt valued he made the car buyer experience pleasant and we very very happy with the whole of the service we received both from trading in our existing car to purchasing a new car

It was a pleasure doing business with the team at Eclipse, both Ryan and Paul made us feel very welcome, the discussion was always honest and open, and I've heard no issues with the vehicle since driving off the fore court.
An excellent experience all round

Quick update on my recent purchase.
I had an engine light come on shortly after buying my car.
The horror stories you hear regarding garages and warranties had me dreading the phone call but nothing could be further from the truth.
I called Paul who told me to take it to a local garage ( I live 200 miles from where Eclipse are based).
Despite the garage I took it to’s dealings with other warranties, they said Eclipses was the easiest and most straightforward and was settled the same day the invoice was presented.
I really can’t recommend this company highly enough. They are a genuine top notch company reflected by a highly professional team.
Thanks Paul and Maria and the team for taking the stress out of this whole experience.

Eclipse gave me a fair email valuation for my Mercedes ML and completed the process very quickly and smoothly. The agreed price was transferred to my bank account within seconds of Eclipse viewing the car.

Great and friendly staff always there to help great after Service easy to contact and talk to and always happy to help great team who work there definitely will buy a car from them again
There kind friendly don’t push you to buy had great experience from there team

Ryan is a very professional and courtious executive. The car was presented to an immaculate standard and the documentation was all delivered. The transfer of private plates was seamless.
A slight anomoly with the servicing status was swiftly remedied.
I have yet to test whether the warranty offered is 5 star but I am hopeful that it is.

Mot booking within 4/5 days, detailed and clear communication refer. costs, timetable and pick up.
Kudos to Maria.

Friendly team .. nothing is to much trouble and I would definitely recommend
Plus I love my car I brought

Great service, helpful and friendly staff.

This is my second review. The reason being, i cannot be happier that i purchased this car through Eclipse. I purchased the car in June a Range Rover Evoque and it is fair to say it has had a few small minor issues, it is not the car garages fault as you just never know when you are purchasing a used car. I have been blown away with the customer service, every single time i call they are straight onto the little issue without question. The issues have not put me off purchasing my next car here, reliable, honest staff. Big shout out to everyone, Paul, Ryan, Maria, Rob and Matt. I have always been offered a courtesy car too. Tell me where else you would get this kind of treatment. I once bought a car through Peugeot it only had 100 miles on the clock and a massive issue happened, they were no where near as helpful as these lot. I swore i would never buy from that garage again and i haven't and won't, even though they sorted the issue in the end, however the months stress it caused was unnecessary. I am also cautious of warranties offered, but Eclipse cars have not quibbled theirs once, i work in sales too for a huge house builder and customer service is paramount to me. All of you are absolute legends! Thank you from the bottom of my heart. Melanie :)

Had a fault on the cars the next day after buying , they booked it in to be looked at and there was no charge for the slight defect to be corrected

It was truly inspiring to know that Car Sales personnel are out there that still truly respect the customers option to quietly consider their potential purchase, without pressure or unnecessary tactics! Ryan Martin - I "Doff My Hat" to you sir! Doing business with you and Eclipse has truly been a pleasure and your organisation will remain top of my list for any future purchases.

Great service. Easy and quick process. Nice sales representatives.

Bought a Sukuzi S-Cross today - had an excellent experience with Roy, who was both knowledgable and polite. Car runs fine, is in excellent condition and experience was very smooth.

Will keep an eye for any issues, but thus far none - impression I've been given is that aftercare is strong - warranty seems fairly comprehensive.

As it stands, would consider buying from them again.

AVOID I purchased a focus st from here november 2021 was wet when I viewed the car i know a big no when buying a car and viewed in a very cramped forecourt I took it out for a drive it was fine I quickly looked over the car for small dents and deep scratches it took me a while to make up my mind if i want it but the sales guy took me into the office to meet the owner to assure me there really friendly and trust worthy etc fine I put my trust in them and thought well it's fine I've brought from a trusted car dealer it will be fine well how wrong I was and I should have spent longer looking over the car than just trusting them I picked up the car and on way home radio signal was crap when I got home aerial was snapped thought ah il just buy 1 so I did on ebay then a couple days later I hit a bump in the road and the radio fell out of position as the 2 screws to hold it properly in place were missing again i went and brought these from ford but I did email eclipse about the 2 issues to which I was told after sales would get back to me they never did I barely use my cars and I think it was February I took it to work to wash it 1st time I was cleaning the rear wheel and noticed it had some black spots of paint on it I wondered why then it dawned on me it has obviously has some paint done so I started checking the car properly and what I found was ridiculous the rear quarter had obviously had some sort of cover up the line of the rear arch was out of curve and well the paint job was awful you could only notice close up and see the sanding marks and you had to stand further back to see the out of align arch I was fuming that I had trusted these guys and had been sold this car and not been told of this issue maybe they knew maybe they didn't needless to say I contacted them and they agreed to look at it I took it down and they were like we don't cover paint work I said it's more than just paint work it's been filled as couldn't even get a magnet to stick they agreed to take the car and get it sorted so I gave it back they had it for a week I went back to collect it I didn't even get to the door and sales guy opened it was rude and blunt gave me my keys and said your cars up the housing estate in the layby and closed the door in my face I walked up to the car and well there's the reason they were so rude the paint was worse than before I was fuming I couldn't go back there as it wouldn't have ended well so I took the car home cooled off I tried to talk to them about getting my money back as they had sold me a car not as described with the damage cover up I did know at the time that under some section I had a case for a refund or part refund taking the mileage into account etc but I got the typical reply from them as you see on other review replies oh you looked at the car when you brought it and we don't cover paint work or body work no I brought a car from what I thought was a respectiful delear and that i could trust you and I wasn't going to be done over needless to say I tried everything I could to get my money back I did it all the correct way by email for the paper trail but they wouldn't reply had no interest in even talking about it I tried an aa dispute who just took there side as they obviously just fobbed them off with its just a bit of paintwork issue I would have taken them to a small claims court but after spending over 10k on this car I couldn't afford to start the process so I will say if your buying a car from here definitely take a body work expert with u as by the reviews its not the 1st time this has been an issue or better still buy else where I'm now over 2.5k out of pocket as I had to sell the car at a loss as I had to tell the next owner what they should have told me oh and as for them saying they check all cars etc well that's rubbish aswell as another issue I had was and eml light coming on intermittently which I also sorted my self as they couldn't find the issue well the issue was all the jubilee clips on the hosing from the airfilter were loose
Such bad experience km out of pocket thousands and my Google review keeps disappearing

Recent Range Rover purchase
Came across this garage while searching on AutoTrader. Contacted them to arrange a test drive, they responded quickly and all arranged. On the day we took the car out alone no pushy sales etc. I didn’t buy this car but they did find me my perfect car, again no big sale talk let the car sell itself. The team were great to work with took my car as a PX, sorted the tax and personal plate, even printed new plates for me. Great warranty and AA cover too. Couldn’t be happier with the car and service