ECO ENERGY SERVICES LTD. Reviews 

789
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

AVOID! AVOID! AVOID! The salesman was very helpful and I'm pretty sure the workmen do a great job, but I did not meet any. The office 'management' of our booking was appalling and resulted in extrem... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Polite, tidy and very hard working. Highly recommend. Laiba was very efficient with messaging me and keeping me up to date with the whole process. Eco 4 scheme... See more

Company replied

Rated 5 out of 5 stars

The registration & eligibility process was made simple. The admin staff were friendly and efficient. Snow delayed the work but we were kept informed throughout. The men doing the work were hardworking... See more

Company replied

Rated 5 out of 5 stars

Absolutely excellent. I was very dubious at first but no need a relative had a new boiler and loft insulation under the Government Grant scheme. It was 100% funded. Two teams arrived one team did t... See more

Company replied

Company details

  1. Boiler Supplier
  2. also in
  3. Heating Contractor

Written by the company

ECO Energy Services offers the Government Funded ECO4 Scheme for free boiler replacement with Installation. Other Grants; 1- First-time central Heating Grant 2- Air-Source heat Pump Grant 3- Insulations Grant. Experience exceptional energy savings with our wide range of free grants provided to low-income household. Save money on energy bills, improve EPC ratings and enjoy sustainable warmth all year.. A Gateway to Boost your EPC Rating & Warmth.


Contact info

4.2

Great

TrustScore 4 out of 5

789 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(789)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The company was great and the paperwork…

The company was great and the paperwork was very quick. Great company. The only issue I had was it was a messy job and very untidy. The boiler system works great but there is cement slapped on my wall and it's just messy. They also worked until midnight which was very difficult with the new baby because of all the drilling and noise. Despite all this I would recommend them 100% as eco energy service has done a really good job in helping me out.

July 15, 2025
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Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

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Rated 5 out of 5 stars

Service was very quick and the guys who…

Service was very quick and the guys who came to fit the new boiler were honest and thorough. They kept us informed throughout the process.

February 7, 2025
Unprompted review
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Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 4 out of 5 stars

Good service

Good service

May 15, 2025
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 5 out of 5 stars

Very fast and professional service

Very fast and professional service - everything is great

July 28, 2025
Unprompted review
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Reply from ECO ENERGY SERVICES LTD.

We sincerely appreciate your positive review and are glad to hear you're happy with the work carried out. Our team works hard to deliver a smooth, professional service, so it’s rewarding to know we’ve achieved that with you.
Thank you for choosing Eco Energy Services!

Rated 5 out of 5 stars

Company really helpful and friendly

Company really helpful and friendly
100% recommend

March 13, 2025
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Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

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Rated 5 out of 5 stars

Fantastic service

Fantastic service. The team that came to fit my new boiler were absolutely brilliant. They talked me through at every stage and completely the whole job including ripping out my old back boiler and relocating my new boiler in one day. If you are having a new boiler fitted I would highly recommend this company.

June 24, 2025
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Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 4 out of 5 stars

Boiler installation

Team worked well together

March 5, 2025
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Reply from ECO ENERGY SERVICES LTD.

We sincerely appreciate your positive review and are glad to hear you're happy with the work carried out. Our team works hard to deliver a smooth, professional service, so it’s rewarding to know we’ve achieved that with you.
Thank you for choosing Eco Energy Services!

Rated 5 out of 5 stars

The lads were very good quick just got…

The lads were very good quick just got on and put new boiler in cleaned and hoovered and kept house tidy after they were all done its working great no problems thanks again

February 10, 2025
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Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your wonderful review! We're delighted to hear that you had a positive experience with our team. Knowing that we met your expectations makes all the difference to us.
If you ever need anything in the future, we're just a call or message away.

Rated 5 out of 5 stars

Very good service

Very good service

July 24, 2025
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Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your wonderful review! We're delighted to hear that you had a positive experience with our team. Knowing that we met your expectations makes all the difference to us.
If you ever need anything in the future, we're just a call or message away.

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Rated 5 out of 5 stars

Amazing total system replacement

We had a fanstastic experience with this team. We reported the failure of the boiler on Thursday, and the team arrived on Monday at 0900 as arranged. Over the next two days, the team got to work, and replaced the old boiler, and tank, replaced it, and we now have a fully functioning heating and hot water supply far better than the one it replaced.
They were thoughtful and efficient, and their speed was exmplary

November 11, 2024
Unprompted review
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Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 5 out of 5 stars

Well mannered people

Well mannered people. Did a professional job. Very friendly and helpful. Thank you (*_*)

July 9, 2025
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Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 5 out of 5 stars

Very good service

It was very good. They did everything right and on time. Excellent service.

July 22, 2025
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Reply from ECO ENERGY SERVICES LTD.

Thank you for your kind words. We're pleased to hear everything was completed on time and to your satisfaction. It's great to know you had a smooth experience with our team.

Rated 5 out of 5 stars

Quick installation all aspects well…

Quick installation all aspects well explained be the engineer on installing

January 22, 2025
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Reply from ECO ENERGY SERVICES LTD.

Thank you, Alan. We're glad to hear the installation was quick and that our engineer explained everything clearly. We appreciate your feedback!

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Rated 5 out of 5 stars

Was good communication and fast problem…

Was good communication and fast problem resolved

February 6, 2025
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Reply from ECO ENERGY SERVICES LTD.

Thank you, Louisa. We're pleased to hear communication was clear and the issue was resolved quickly. Your feedback means a lot to us!

Rated 3 out of 5 stars

changing my old faishoned gas boiler

changing my old faishonedgas boiler and hot water tankto a combi boiler has made a large dent in my monthlybills.the workmen were great and they all new what to do .they were very tidy .they were excelant.

June 21, 2025
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Reply from ECO ENERGY SERVICES LTD.

Thank you for your feedback! We're really pleased to hear the switch to a combi boiler has helped reduce your monthly bills. It's great to know our team delivered excellent, tidy work and made the whole process easy for you.

Rated 5 out of 5 stars

Great job!

Great job!
Each member of the team was efficient and pleasant.
We were surprised at both the very short waiting time and the speed at which the work was carried out.
Quality work and equipment

April 7, 2025
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Reply from ECO ENERGY SERVICES LTD.

Thank you for the lovely feedback! We're so glad to hear you were happy with the quick turnaround, quality of work, and the team’s professionalism. Much appreciated!

Rated 5 out of 5 stars

Amazing service great work completed

Amazing service great work completed. 100% would recommend this Company

July 21, 2025
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Reply from ECO ENERGY SERVICES LTD.

Thank you so much, Tracey. We're delighted you were happy with the service and work completed. Your recommendation means a great deal to us!

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Rated 5 out of 5 stars

Great experience

Great experience, came to do survey of the property, following day boiler was fitted

July 1, 2025
Unprompted review
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Reply from ECO ENERGY SERVICES LTD.

Thank you, Sim. We're so pleased to hear you had a great experience. Fast turnaround and quality service are what we aim for; we’re glad we delivered!

Rated 5 out of 5 stars
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you for your feedback. We're sorry to hear that the work hasn’t met your expectations. Please contact our customer care team so we can look into this and make things right for you

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