ecoglaze home improvements limited Reviews 14

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Window Installation Service

Written by the company

We are an independent business selling and fitting windows, doors and conservatories. We offer a range of bay windows, UPVC Box sash, Patio and French doors and many more. If you wish to receive a free quotation please do not hesitate to visit our website or call us direct on 0333 8800 2803/ 01452 767636


Contact info

4.2

Great

TrustScore 4 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Quality and Professional Fitters

Absolutely delighted with our new bay window and patio doors. The team were friendly, efficient and clearly experienced at what they do. The installation was completed on time and to a very high standard, with great attention to detail. It’s refreshing to deal with an independent business that genuinely cares about customer satisfaction. Would not hesitate to use them again or recommend to family and friends.

March 22, 2026
Unprompted review
Advertisement
Advertisement
Rated 1 out of 5 stars

Terrible, avoid

Terrible. It took them nearly 2 years to finish the job and they had to come back over 5 times to keep correcting each others work and it still leaks. I've now been waiting nearly 2 months for someone to come back and fix our leaks. I've also found left over nails and rubbish lying around. Not what I was expecting. I always remember when the salesperson came round and said how easy and smooth their sliding doors are. I can barely open mine they are so stiff! Ibe refrained from leaving a review until now. I would not recommend.

June 30, 2023
Unprompted review
Rated 1 out of 5 stars

Ecoglaze glass they left the job is not…

Ecoglaze glass they left the job is not finish it they go and they didn't finish the job they say we gonna come back they didn't come back and they are very bad and very rude people when you talk to you. One of them where could he take £400 from us he doesn't come back he doesn't he doesn't take it the phone when we talk to the company they say he is no more working by us

March 23, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Avoid this company at all costs

Given one star due to the fitters doing a good job.
Then we come to the owner of Ecoglaze home improvement Ltd GHAFAR KHAN, what can I say..............
Avoid this company at all costs, DON'T DO WHAT I DID. normally on purchases over £1K I double check with company house etc, I wish I did.
We paid a deposit of £2K and had the rest on finance 2 years free, once the windows fitted, He was on the phone asking for the finance link the be approved for payment, when informed that you've not completed the contract fully, had a fitter out to sort. this triggered me to do the checks I should have at the start, fool me, checked on company house to find that this man only seems to run his business's for a few years then starts again, yes he can do this as a limited company but it don't look good?, he's also not VAT registered on all he's company's but that's for the tax man and the so called guarantee's he gives with these company's end when they do. guarantee's are worthless, he gives a personal guarantee, he's going to be around for some time!. when asked for the so called guarantee's forms to be filled in before payment, he was round my house with he's so called business partner not registered with company house or anything, he's the muscle man, thinking he can bully you by making threats to remove from your property the windows, knowing some of the laws, I informed him that this would be a civil matter and can only be removed by a court order, he tried to say he would, then I informed him that this would become a criminal matter and the police would be involved, this seems to make him think. more checks found that all his company address's etc are closed down, when trying to phone him on his mobile, no answer then he will if you phone back?
to finish off, would I use this company again well what do you think..........................

December 5, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs

Avoid this company at all costs. Extremely unreliable, aggressive and rude. My windows and doors were promised over 2 days and I am still waiting for everything to be finished 3 months later. Extremely poor communication and terrible customer service.

November 2, 2022
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look