Ecomotive Reviews 

1,238
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 551 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery staff for being exceptionally friendly, polite, and professional during vehicle handovers. Reviewers highlight that drivers call in advance with accurate estimated times of arrival and always turn up punctually as agreed. Consumers consistently mention how helpful the team is when demonstrating all the key features of the new vehicles. Though some customers also noted that cars were nicely washed and polished prior to drop-off. People shared that these thoughtful touches made the entire buying process smooth and exceptionally pleasant from start to finish.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting polite, professional, and punctual... See more

Delivery service

Customers had positive experiences with the delivery service, frequently highlighting exceptional... See more

Service

Customers consistently note positive experiences with service, highlighting prompt arrival times and... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the smooth and stress-free... See more

Product

Clients share satisfaction on product delivery, highlighting smooth and on-time drop-offs directly to their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had our new car delivered by Paul Fenwick. Paul called to advise his departure time and expected arrival time. Paul then sent a text message when he was half an hour away. Paul arrived right on time a... See more

Company replied

Rated 5 out of 5 stars

Joel Wafula delivered my Kia, it was an early handover, despite this he was bright, engaged, thorough, professional and most importantly patient. Tech really isnt my thing, yet he took the time and ca... See more

Company replied

Rated 5 out of 5 stars

Simon Row, called the evening before to let me know what time he would be coming, Happy to come a bit later so I could do the school run, delivered my new car at the time expected , very friendly, hel... See more

Company replied

Rated 5 out of 5 stars

Had the pleasure of meeting Kev Slater today. He dropped off my car nice and early, and messaged me 10 mins before he arrived. He even took time out over the weekend to advise me about drop off t... See more

Company replied


Company details

  1. Logistics Service

Written by the company

Established vehicle delivery company offering both driven and transported services to end users, dealer to dealer and demonstrator vehicle movement.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,238)

497 reviews in the last 12 months

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Rated 5 out of 5 stars

Great delivery by John M

Clear communication from first contact, outlining delivery time and what to expect with the drop off. Arrived on time and handled the exchange seamlessly. Walked through all the car features and ensured we were happy before taking receipt. Great delivery by John M

June 26, 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thank you Katy
Regards
Gerald

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Rated 5 out of 5 stars

Great personal service

Great personal service . Kept in touch with delivery details and times . Arrived on the dot!! Shown details of the car and was very approachable. With my questions .

June 25, 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thanks Tina
Regards
Gerald

Rated 5 out of 5 stars

Excellent delivery service

John M. provided an excellent car delivery service. He was professional, friendly, and took the time to explain everything clearly, making the whole process very simple. His communication was great throughout, and he made sure all my questions were answered. He is very knowledgeable. Top man!

June 25, 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thank You
Regards
Gerald

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Rated 5 out of 5 stars

Manny is your man!

Absolutely brilliant experience with Many. He was very professional and friendly. Arrived at the said time and clearly guided me with the process with no rush. Honest chap!

June 24, 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Hi Gaurav
Thank you for sharing your positive experience.
Regards
Gerald

Rated 5 out of 5 stars

Had my Sealion 7 delivered to me this…

Had my Sealion 7 delivered to me this morning .

Jamie called me first thing with an expected time he would arrive , he provided a full and detailed handover of the vehicle and went through the boot and glove compartment and some controls in the car .

This man was a pleasure to deal with from start to finish , he took time to explain and ensure I was clear on everything before he left .

What an asset to any buisness thank you Jamie .

June 23, 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Hi Paula,
Thank you for taking the time to share your experience.
Regards
Gerald

Rated 5 out of 5 stars

Very professional driver

Very professional driver. Excellent customer service and time management. The driver is Manny. Thank you Manny for an excellent service.

June 22, 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Hi Nana,
Great to hear how well Manny is doing.
Regards
Gerald

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Rated 5 out of 5 stars

The delivery driver Mark J

The delivery driver Mark J. rang me on Friday to give me his plan and eta, was very polite and reassuring on the phone. He arrived today, exactly how he had scheduled it and everything was perfect. He was friendly and helpful, made sure the car was spotless by giving it a last clean, then proceeded to explain and demonstrate all the controls. I cannot fault him at all, excellent work ethics, thank you Mark!

June 22, 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thanks Lili,
Regards
Gerald

Rated 5 out of 5 stars

John was really great to deal with

John was really great to deal with. He called to introduce himself before the delivery day, and to give a rough ETA. On the day he arrived earlier than expected to allow time to get the car off the trailer, and gave me a call to let me know. He was patient and talked me through the main bits on the car. A lovely guy and super helpful. A****

June 22, 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Hi John,
Thank you for shating your experience.
Regards
Gerald

Rated 5 out of 5 stars

Thanks to Ian Roberts

Thanks to Ian Roberts who made the handover of my new car seamless. He took the time to show me how everything worked on the car and addressed any questions or concerns I had confidently. In the past I’ve had cars dropped off without any demonstration. Thank you Ian for your time and patience.

June 19, 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Hi Steve,

Great to hear how well Ian is doing.

Regards
Gerald

Rated 5 out of 5 stars

Great service

John was personable, friendly and professional.

June 18, 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thank You
Regards
Gerald

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Rated 5 out of 5 stars

Richard was super professional upon…

Richard was super professional upon collection of my car that I sold via Motorway. He contacted me the day prior to collection with a collection window and kept me updated with a more accurate ETA on the day. He was friendly, thorough and professional. He made the whole experience super easy, thank you!

June 16, 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Hi Demi,
Thank you for taking the time to share your experience.
Regards
Gerald

Rated 5 out of 5 stars

Great service!

I just wanted to drop a quick note following a few deliveries you have done for us now.

I just wanted to say how impressed I have been with the service we’ve received. Very professional service, from the booking (with Laura) to the drivers calling the day before and collection /drop off documents.

It’s chalk and cheese compared to the service I’ve received from other companies.

Big praise to your company and staff within it!! 👍🏼👍🏼

June 1, 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Hi Connor,
Really appreciate you taking the time to share your experience.
Regards
Gerald

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Rated 5 out of 5 stars

Very happy with my vehicle

Very happy with my vehicle, easy to organise and exactly as described.
Great delivery service from Keith Shale - prompt, good communication and provided all necessary information.

June 12, 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thank you Naomi,
Regards
Gerald

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