Very reactive team of this company (DESGUACE LOS SANTOS in Spain) Difficult for them because delivery in other countries than Spain (I live in France) was not yet established. They did what 2 do... See more
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The actual item's condition was according to expectations. It was a pair of silver roof rails with minor scratches on the metal, but nothing noticeable from a distance. The plastic and rubber seal pa... See more
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Avoid, their customer service after sale is non existing even if you write in spanish they still won't give a f... I've tried to contact withing the 15 days gap the customer service to return the... See more
Company replied
The people from ecooparts promptly and kindly answerd all my questions. The vendors also gave feed-back to my inquiries. They ship internationally. And most importantly, the part that I bought works... See more
Company details
- Used Auto Parts Store
- Auto Parts Market
- Auto Parts Store
- Car Accessories Store
- Car Equipment Accessories Store
Written by the company
Ecooparts somos un marketplace online especializado en recambios usados para coche, procedentes exclusivamente de desguaces legales y Centros Autorizados de Tratamiento (CAT). Conectamos tanto a particulares como a profesionales con una amplia red de desguaces autorizados que publican y gestionan directamente la venta de sus piezas recuperadas. Nuestra plataforma reúne más de 8 millones de piezas de segunda mano para automóviles, incluyendo motores, cajas de cambio, centralitas, faros, retrovisores, puertas, paragolpes y todo tipo de componentes mecánicos y eléctricos. Cada recambio es desmontado y clasificado por especialistas del sector, garantizando su procedencia legal y fomentando un mercado transparente de piezas reutilizadas. Ecooparts funciona como un entorno digital seguro, claro y estructurado, donde cada desguace colaborador gestiona sus propios productos: establece precios, promociones, métodos de pago y condiciones de envío. La compraventa se realiza directamente entre comprador y vendedor, favoreciendo una experiencia transparente y eficiente. Además, ofrecemos atención al cliente propia para acompañar a los compradores durante todo el proceso, así como una herramienta de chat interna que permite comunicarse directamente con los vendedores antes de finalizar la compra. De esta forma, los usuarios pueden resolver dudas sobre compatibilidades, plazos de envío, estado de la pieza o cualquier detalle técnico relevante, reduciendo errores y aumentando la confianza. Impulsamos la economía circular en el sector de la automoción, promoviendo la reutilización de piezas y contribuyendo a reducir el impacto ambiental frente a la fabricación de recambios nuevos. Apostamos por un modelo de consumo más sostenible, accesible y eficiente. Nuestro objetivo es facilitar la búsqueda de recambios usados fiables, económicos y verificados, ofreciendo una experiencia de compra intuitiva, organizada y orientada a la confianza. En Ecooparts trabajamos para que encontrar piezas de desguace online sea rápido, seguro y profesional.
Tu confianza es nuestra prioridad
Indica tu número de pedido para poder identificar tu compra
En Ecooparts sabemos que comprar un recambio usado online requiere seguridad y tranquilidad. Por eso trabajamos únicamente con desguaces legales y autorizados, garantizando la trazabilidad y procedencia de cada pieza. Todas las piezas cuentan con garantía según la normativa vigente y las condiciones de cada producto, ofreciendo soluciones confiables ante cualquier incidencia. Además, nuestro equipo de atención al cliente y chat interno con vendedores, está disponible para ayudarte a resolver dudas sobre compatibilidades, estado de la pieza o plazos de envío antes de finalizar tu compra. Impulsamos la economía circular y promovemos la reutilización de piezas, pero sobre todo trabajamos para que cada compra sea rápida, segura y con total confianza.
Contact info
4.2
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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All correct and in time
Autopart from Spain to the Netherlands with good quality, good communication and as soon as posssible received
November 12, 2025
Reply from Ecooparts
Bom dia, Rui. Por favor, entre em contato conosco pelo e-mail customerservice@ecooparts.com
e teremos todo o gosto em ajudá-lo. Um cumprimento.
Ordered a steering pump with a missing…
Ordered a steering pump with a missing part, returned it at my own cost. Reordered, but they canceled because they stopped shipping to Slovenia. Now I can’t order anything since Slovenia is no longer supported. Waste of time and money.
October 26, 2025
Reply from Ecooparts
Thank you for your feedback. We’re very sorry for the inconvenience. At Ecooparts, dismantlers handle stock and shipping themselves, and only a few of our nearly 160 dismantlers do not ship to Slovenia. We apologize for the frustration and appreciate your understanding.
The dealer did not have the part that…
The dealer did not have the part that was shown on your site I had already paid so had to wait for refund etc However I was kept informed by yourselves after I made enquiries
October 30, 2025
Reply from Ecooparts
Thank you for your feedback.
We’re sorry to hear that the dealer didn’t have the part available after your purchase — we understand how frustrating that situation can be. Although we do not manage the stock directly, we always aim to provide clear information and support throughout the process.
We’re glad to know that you felt well-informed once you reached out to us, and we appreciate your patience while the refund was processed.
If you ever need assistance again or have any questions, we’re here to help.
Thank you for giving us the opportunity to improve.
Everything was great!
October 21, 2025
Poor communication, good parts
Poor communication, but the part arrived in good condition as described.
October 9, 2025
I've paid for the spare part of my car…
I've paid for the spare part of my car on 19th of October. Till today, you did not send either this part or any message about expected dellivery. And now, you dare to send this questionnaire about my satisfaction? Well, in my country, when you take the money and did not deliver the goods, it's called a fraud.
October 19, 2025
Reply from Ecooparts
We apologize for the inconvenience. We have already contacted the seller, and they are aware of the situation so it can be resolved as soon as possible.
The way to order a parts is very easy.
The way to order a parts is very easy.
and the delivery is fast.
the only thing is i am still waiting for a invoice.
October 6, 2025
Verry good thanks
September 17, 2025
Grea delivery and on time…
Great service good delivery and on time always sent updates on where my package was on route, part came on time and as described.
September 9, 2025
Always great
September 6, 2025
the best fast and complete
August 27, 2025
User frendly website
User frendly website, helpful agent response, fast shipping, precise delivery time info.
August 21, 2025
The product was damaged and in terrible…
The product was damaged and in terrible condition
August 7, 2025
Reply from Ecooparts
Good morning,
We're very sorry to hear that the product did not meet your expectations. If you need any assistance with the return process, please don’t hesitate to contact us :)
Good enough quality for a reasonable amount of time
I received the first part of my order from Spain to Portugal in just 3 days, but one of the plastic parts was broken (most likely during transportation), and I had to glue it back together myself. Fortunately, the second and larger part of the order (the door with the glass) arrived in good condition.
August 5, 2025
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