Eco Pet Parcel Reviews 

417
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of high-quality products, including treats and toys, which their pets absolutely adore. Reviewers frequently highlight the fast delivery service and the straightforward, easy ordering process. Many appreciate the thoughtful packaging, often including lovely personalized notes, enhancing the overall customer experience. Consumers frequently express high satisfaction with their purchases and often recommend the company for its excellent products and service. Many people appreciate that the treats are healthy and natural, providing better options for their pets compared to other market offerings.

What people talk about most

Product

Customers had positive experiences with products, with many reviewers expressing satisfaction with the... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the products as lovely, wholesome,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Order

People report positive experiences with order, highlighting the ease of finding items and the quickness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered two gingerbread men toys from Eco Pet Parcel. Price of the items was very competitive and dispatched very quickly. Items packaged really well and a lovely personalised note was included. The g... See more

Rated 5 out of 5 stars

Just what animal lovers needed. Breath of fresh air Love that it’s a family business who obviously research thoroughly to give healthy, novelty items for not just cats and dogs, but horses and ea... See more

Rated 5 out of 5 stars

We’ve brought a few orders from here now, they always come on time and we’ve never had any problems. They are reasonably priced compared to most shops ect . Would highly recommend

Rated 5 out of 5 stars

My pugs love their treaty boxes from Eco Pet Parcel. They always arrive super quickly and have the loveliest handwritten messages inside from Lydia! There’s an extensive selection of goodies to choos... See more


Company details

  1. Pet Store

Written by the company

Pet parcels for the eco-conscious owner. All of our products are carefully chosen with your pet and the environment in mind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

417 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(417)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing as always!!

Amazing as always!!
Fast delivery, beautiful packaging and love the personal touches.
My frenchie loves all of his treats everytime!

July 29, 2025
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Rated 5 out of 5 stars

Always a great experience

Always a great experience, we have a regular subscription and the boys love the treats, also updates to the website have made it much simpler to change subscription items for fussy pups who get bored of their treats!!

June 24, 2025
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Rated 5 out of 5 stars

Great natural chews

My first time buying from Eco Pet Parcel. I ordered 3 different types of natural chews for my ‘hard chewers’. They are enjoying them all, not much left of the large antler! The parcel arrived quickly and came with a card with their names on - a lovely personal touch. I will be buying again from this great small business.

June 17, 2025
Rated 5 out of 5 stars

Lovely small business

Lovely small business. Royal Mail lost my parcel and they sent another one asap. They sell a nice range of eco pet toys which are my dogs’ favourite kind. Will definitely order again in the future.

June 10, 2025
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Rated 5 out of 5 stars

I love the tenner Tuesday box

I love the tenner Tuesday box. Plenty of variety for my dog. He enjoys choosing a different treat everyday. I feel they are healthy for him and good value for me. I will be buying more.

May 19, 2025
Rated 5 out of 5 stars

Great!

Great service and my dog loves the treats. Packed well and quick delivery. Highly recommend 🥰

May 2, 2025

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