Ecowebzim SolutionsReviews 

45
TrustScore 2.5 out of 5

2.6

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Rated 5 out of 5 stars

I have had a pretty good experience with this Web Hosting company. I think their support is good and i have always been assisted promptly whenever i need help.

Rated 1 out of 5 stars

I would advise anyone who takes themselves seriously to never subscribe to this rubbish. After 3 years of service we just woke up one day and all our emails, all our data was wiped. Worst service ever... See more

Company replied

Rated 1 out of 5 stars

These guys are the definition of 'poor service and unprofessionalism.' Once you purchase their services, you are on your own; they don't answer their phone or respond to customer queries. Prove me wro... See more

Rated 5 out of 5 stars

Good cheap and affordable packages which suit every type of business as it was easy to switch/upgrade my package which all had guaranteed uptime and great speeds. The support from the team is also o... See more

Company details

  1. Web Hosting Company

Written by the company

Ecowebzim Solutions is a leading IT Solutions company. We offer Domains, Free SSL, cPanel, Reseller Hosting, Emails, Powerful Hosting Made Affordable.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

45 reviews

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1-star

No history of asking for reviews

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2.6

All reviews

(45)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor service and unprofessionalism.

These guys are the definition of 'poor service and unprofessionalism.' Once you purchase their services, you are on your own; they don't answer their phone or respond to customer queries. Prove me wrong: try calling them right now and see if anyone answers.

October 21, 2024
Unprompted review
Rated 1 out of 5 stars

Pathetic Service

I would advise anyone who takes themselves seriously to never subscribe to this rubbish. After 3 years of service we just woke up one day and all our emails, all our data was wiped. Worst service ever, everything else we could forgive but losing every communication and not being able to get it restored by your host is literally the worst thing that can ever happen and it happened to us. If this was anywhere else they would be sued to the tooth. But its Zimbabwe so...

May 31, 2024
Unprompted review
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Reply from Ecowebzim Solutions

Hello, we recently experienced a brief disruption in our service, which temporarily impacted our support availability and caused a minor system issue. However, we quickly resolved these problems, and everything is now back to full working order. We apologize for any inconvenience this may have caused and hope this helps restore your confidence in us.

Rated 1 out of 5 stars

Poor customer service

Poor customer service. They wiped off my emails now they cannot restore them

May 18, 2024
Unprompted review
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Reply from Ecowebzim Solutions

Hello, we recently experienced a brief disruption in our service, which temporarily impacted our support availability and caused a minor system issue. However, we quickly resolved these problems, and everything is now back to full working order. We apologize for any inconvenience this may have caused and hope this helps restore your confidence in us.

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Rated 5 out of 5 stars

I recently migrated my website to…

I recently migrated my website to Ecowebzim Solutions for hosting, and I'm thoroughly impressed with the level of service they provide.

Ecowebzim Solutions stands out for its excellent performance. The website loading speeds are impressive, and I haven't experienced any downtime since I moved my site to their servers. Their reliability is crucial for maintaining a positive online presence, and Ecowebzim Solutions excels in this regard.

The user interface of their hosting platform is intuitive and user-friendly. Setting up my website and managing my account was straightforward. The control panel provides all the necessary tools and features, and their customer support team is readily available to assist with any queries or issues.

Speaking of customer support, Ecowebzim Solutions truly shines in this aspect. The support team is not only responsive but also knowledgeable and genuinely eager to assist. I appreciate the personalized attention I received when I had questions about my hosting plan. The 24/7 support ensures that help is always available when needed.

In terms of pricing, Ecowebzim Solutions offers competitive rates for their hosting services. Considering the reliability, performance, and excellent customer service, I find the value for money to be exceptional.

In conclusion, I highly recommend Ecowebzim Solutions for anyone looking for a dependable web hosting solution. Their top-notch performance and excellent customer service make them an ideal choice for individuals and businesses alike. I am genuinely satisfied with my experience, and Ecowebzim Solutions has earned my trust as a hosting partner for the long term.

December 20, 2023
Unprompted review
Rated 1 out of 5 stars

Your customer service pathetic

Your customer service pathetic! I mean it's non existent!! You don't answer on Live chat, support tickets and u don't even bother to answer your phones that goes ringing and ringing. Worse, you don't cooperate when someone things of moving on. This is the worst service ever!

October 23, 2023
Unprompted review
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Reply from Ecowebzim Solutions

Hello, we recently experienced a brief disruption in our service, which temporarily impacted our support availability and caused a minor system issue. However, we quickly resolved these problems, and everything is now back to full working order. We apologize for any inconvenience this may have caused and hope this helps restore your confidence in us.

Rated 5 out of 5 stars

I just wanted to say thank you for the…

I just wanted to say thank you for the fantastic support I received from Meera, She was very helpful, courteous, and warm in her emails and I felt the quality of service I received was extremely high and reflects very well on your company. Many thanks!

May 9, 2023
Unprompted review
Rated 5 out of 5 stars

I was kind of skeptical at the…

I was kind of skeptical at the beginning after seeing a couple of bad reviews, but I have to say it's been 3 months now and my website has not gone down even for a day. Yes, call support is sometimes unreachable, but their Live Chat support has always been there for me. I really recommend their services, Cheers!!

March 19, 2023
Unprompted review
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Rated 1 out of 5 stars

They dont pick up calls

They dont pick up calls, they dont respond to whatsapp.

July 23, 2022
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Reply from Ecowebzim Solutions

Hello, we recently experienced a brief disruption in our service, which temporarily impacted our support availability and caused a minor system issue. However, we quickly resolved these problems, and everything is now back to full working order. We apologize for any inconvenience this may have caused and hope this helps restore your confidence in us.

Rated 1 out of 5 stars

poor support

July 15, 2022
Ecowebzim Solutions logo

Reply from Ecowebzim Solutions

Hello, we recently experienced a brief disruption in our service, which temporarily impacted our support availability and caused a minor system issue. However, we quickly resolved these problems, and everything is now back to full working order. We apologize for any inconvenience this may have caused and hope this helps restore your confidence in us.

Rated 1 out of 5 stars

Do Not Care At All About Their Clientele

Very Poor Customer Service, No Assistance At All But Quick To Remind You When Payment is Due 🗑️

July 10, 2022
Ecowebzim Solutions logo

Reply from Ecowebzim Solutions

Hello, we recently experienced a brief disruption in our service, which temporarily impacted our support availability and caused a minor system issue. However, we quickly resolved these problems, and everything is now back to full working order. We apologize for any inconvenience this may have caused and hope this helps restore your confidence in us.

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Rated 1 out of 5 stars

slow

the service is slow

July 3, 2022
Ecowebzim Solutions logo

Reply from Ecowebzim Solutions

Hello, we recently experienced a brief disruption in our service, which temporarily impacted our support availability and caused a minor system issue. However, we quickly resolved these problems, and everything is now back to full working order. We apologize for any inconvenience this may have caused and hope this helps restore your confidence in us.

Rated 1 out of 5 stars
Ecowebzim Solutions logo

Reply from Ecowebzim Solutions

Hello, we recently experienced a brief disruption in our service, which temporarily impacted our support availability and caused a minor system issue. However, we quickly resolved these problems, and everything is now back to full working order. We apologize for any inconvenience this may have caused and hope this helps restore your confidence in us.

Rated 5 out of 5 stars

Very responsive

Very responsive, helpful and on point. Felt great asking questions as he provided information in detail and gave me more information than i was needing which gave me a really good idea of what i am dealing with and how to handle my issue. 5Star service

April 11, 2022
Unprompted review
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Rated 1 out of 5 stars

Poor customer relations

The service is good but the customer relations is very poor. We logged a complaint about the website and emails which were malfunctioning but got response after 7 days.. The guys at the admin never pick up phones and never reply texts wheres they will be online. In order to get their attention you have to bombard their inboxes with a lot of writeups.. I don't see any necessity to run the company when you are even failing to interact with your customers.. I know Ecoweb can do better than this.

April 9, 2022
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Reply from Ecowebzim Solutions

Hi there, we are very sorry for the inconvenience caused to you. Note we have 24/7 Livechat support on the website and will always respond on time. When making calls please do make sure its during business hours between 0800hrs to 1600hrs.

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