Highest quality Alpaca and Llama wool products out there! These textiles are all "Hand-made" by real artisans from a sustainable community of real people. Purchases from Ecualama help sustain tradi... See more
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Review summary
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I have placed multiple orders, and everything I have received has been exquisite. I have added wearable artwork to my wardrobe...each piece one of a kind and timeless, which I will wear for many, many... See more
I received my blanket nicely packaged and secured, and it is lovely. So soft and comforting! The colors were a little darker than what showed online, in particular the blue was not as light which I... See more
The product is a quality product at a fair trade price…comes with some Nice extras in the box and thoughtfully packaged as well as extremely fast shipping despite it being an import that goes through... See more
Company details
About Ecualama
Written by the company
About ECUALAMA
Our story is one of handcrafted tales. We do our best to support local communities of artisans in Ecuador, especially in the world's famous Otavalo city. Our goal in ECUALAMA is to help local artisans to represent hand crafted, fair traded, natural products all over the world. Be a part of the ECUALAMA story.
Contact info
Lytchett House, 13 Freeland Park, Wareham Road, BH16 6FA, Poole, United Kingdom
- info@ecualama.com
- ecualama.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 1 month
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The delivery was quick and efficient
The delivery was quick and efficient, and I was delighted with the lovely bonus gift that accompanied my order. The blanket is stunning, with its vibrant and soft colors. I would definitely suggest this to others!
December 26, 2025
Unprompted review
Absolutely exceptional store!
Absolutely exceptional store!
Their products are of superb quality, comfort and style.
I received a queen size blanket as a gift from Ecualama - fell in love with it and then bought a queen size blanket and a hat for my boyfriend this Christmas 🎄. They wrote my holiday wishes on a gorgeous postcard from Ecuador!
I was blown away 🤩.
They even sent me free bracelets, gloves and delicious chocolate- all hand crafted! Love your stuff!!!🫶🏻💋
Thank you so much for that 🥰
December 16, 2025
Unprompted review
Soft, warm, fast, and accurate
Delivery was fast and the shipment was accurate. I ordered several ponchos and the only thing I wished I paid attention to was the weight and thickness of my products. My product are warm soft and colorful,
November 21, 2025
Our new blanket has a stunning pattern…
Our new blanket has a stunning pattern of blue, burgundy and cream. We love it.
October 23, 2025
Nice to look at, but not very warm.
Due to vagaries in their website, I wound up buying 3 queen size blankets. The blankets are visually very pleasing, but they are so thin that their thermal characteristics are wanting. I would not buy another.
November 10, 2025
Unprompted review
Reply from Ecualama
Hi there—thank you for the honest feedback. I’m sorry for the confusion on our website and that the blankets didn’t feel as warm as you hoped.
This particular queen collection is woven to be lightweight and breathable for year-round use, which can read as “thin” compared to heavy winter bedding. If you’re after a winter-ready layer, our llama wool range have a denser construction that retains more heat.
We’d love to make this right and guide you to a warmer option that truly fits your needs. Please email us at info@ecualama.com with your order number — we’ll give you a tailored recommendation and extend a little thank-you for the trouble.
Every piece is hand-woven in Ecuador by our partner artisans, and your comfort matters as much as the craft. We appreciate the chance to earn back your trust.
Not 100% Alpaca , but still nice
fast delivery, lovely quality. Too bad it isn't 100% Alpaca for that price . But good design , a bit small for a 1.90m person =)
October 24, 2025
I will purchase again.
The ponchos were exactly as described by Ecualama on their website, quality materials and fast shipping.
October 23, 2025
Lightning fast shipping
Lightning fast shipping. Awesome product. Warmest blanket I've ever had. Lightest blanket I've ever had. Softest blanket I've ever had. I'm going to be buying some for Christmas presents.
October 23, 2025
First time buyer
First time buyer. Totally happy with my new large blanket. I wish that they made pillow shams. 😊
October 22, 2025
Please support them
We ordered a blanket (which is LOVELY and COZY and WONDERFUL) and the service was efficient and prompt. Cannot recommend Ecualama enough! Please support them.
July 1, 2025
Unprompted review
Great service and a great product
September 26, 2025
Great Ponchos
Prompt, well packaged, excellent craftmanship, with exceptional customer service.
September 25, 2025
Good speedy delivery
Good speedy delivery. Nice bonus gift and gorgeous soft beautiful coloured blanket. Would highly recommend 👌 👍 👏 💗🙏
September 24, 2025
Item was exactly like I wanted!
Item was exactly like I wanted!! Gorgeous— Timely shipped!!
September 24, 2025
Quick delivery and free extras with…
Quick delivery and free extras with delivery. Fantastic blanket and poncho.
September 21, 2025
Quality of the blanket is superb
Quality of the blanket is superb, delivery was very fast!
September 22, 2025
I have placed multiple orders
I have placed multiple orders, and everything I have received has been exquisite. I have added wearable artwork to my wardrobe...each piece one of a kind and timeless, which I will wear for many, many years. I am grateful there are still local artisans preserving their traditions, and I want more of them!
September 21, 2025
Amazing poncho!!!
The poncho and cap were extremely soft and comfortable, so happy with my purchase.
September 20, 2025
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