Works ok during fitting and wearing “offline”, but in the heat of the moment it moves around, doesn’t “sit flush” all the way down, is a little pokey in a bad way for partner. Tried different sizes a... See more
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See what reviewers are saying
Like Norwood. Stay Away !!!!!! Terrible company Outright theft and deception. Also wanted No part of subscription plan funny how subscription sounds like conscription. Just wanted to try it t... See more
I tried to get a new size and nothing. I was told customer service would reach out, not. Don’t waste your money. This company is all bells and whistles but no follow through.
The product works good from my experience. The only reason for the 3 stars is because I had was I jumped onto a 50 dollar off promo, and didn't realize it was a subscription called STAYGIDDY, so one d... See more
2.0
Poor
927 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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I had trouble with finding the right…
I had trouble with finding the right fit but your customer service has been outstanding with helping me out. Thank Your
February 27, 2021
Reply from eddiebygiddy.com
Hey Tom! We're happy to hear that you're finding your size. That’s the first step in the perfect Eddie experience! We sincerely thank you for your support and hope you continue to enjoy more positive steps forward. Please reach out if we can be of further assistance.
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Learning curve was worth it
Having difficulty finding best size for best performance and timing , when to put on can be oft putting and getting it off with slippery hands can be painful
Suggest the pull tab handles be made longer
But, the results were great!
February 27, 2021
Reply from eddiebygiddy.com
Hey Mark, thank you so much for your feedback. We recommend taking advantage of the ED guide video series to help you get more familiar and confident with your device. The ED Guide is free with every purchase. It’s a library of videos that focuses on the mental and emotional aspects of ED and features health and wellness experts that can teach you how to improve ED symptoms on an ongoing basis. Of course, it also includes videos that teach you how to get the most out of Eddie. To log in and access your ED Guide, please follow the link below. Let us know if you have any other questions, we're more than happy to help! Have fun!
https://education.eddiebygiddy.com/
Shannon is SO helpful
Shannon is SO helpful, always remembers what we spoke about previously. My only wish is that Eddie was a bit cheaper. But their customer service is second to none!
February 26, 2021
Reply from eddiebygiddy.com
Hi Christopher. We're so happy to hear you’re enjoying Eddie and our customer support! We sincerely appreciate you being a Giddy customer. Please let us know what else we can do to help you on your journey to better sexual health, wellness, and happiness.
This this not work at all.
This this not work at all.
I have tried it many times.
I am very disappointed 😢 .
February 26, 2021
Reply from eddiebygiddy.com
Hi Laurence, we sent you an email regarding your order. If your Eddie is too large or loose-fitting, it won’t work to its full potential. However, we have a Size Insurance Guarantee, which means you can resize your device for free. We highly recommend utilizing this guarantee to get a different size Eddie first, so you can experience the full effect before making a decision. Of course, we’re happy to accommodate your request if that’s still preferred. We look forward to hearing from you and improving your experience.
Your product was ship in a timely…
Your product was ship in a timely fashion hoping to receive my replacement device in a timely fashion as well
February 26, 2021
Reply from eddiebygiddy.com
Hey Gregory. Thank you so much for sharing your experience. We loved hearing your feedback. Thanks for your support, and for letting us be a part of your journey to better sex, health, and wellness.
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Has not made a difference
February 26, 2021
Reply from eddiebygiddy.com
Hi Tony, we're sorry to hear your Eddie hasn’t been a perfect experience. If it’s too loose or too tight, it won’t provide the full effect. The good news: we have a Size Insurance guarantee! So, you can resize your Eddie for free. Our team has reached out to you via email to assist you better. We’ll get you fixed up with an Eddie that fits just right! We’ll talk soon.
Reply from eddiebygiddy.com
We're sorry your first Eddie was not the right fit. Fortunately, with the Size Insurance Guarantee, you can easily get a different size at no cost. Our team has reached out to you via email with more information, and how to proceed. We look forward to making this right!
It works very well but do to increase…
It works very well but do to increase in size it causes to much discomfort for my wife
February 26, 2021
Reply from eddiebygiddy.com
Eddie was created by urologists and engineers, and is constructed from medical-grade materials in FDA-quality facilities. Eddie has been proven effective if sized and used correctly, and will last an extended period of time if you follow the usage, cleaning, and storage instructions. We sent you an email to better assist you. We look forward to improving your experience. Thanks!
No help at all.
February 26, 2021
Reply from eddiebygiddy.com
Hi Gordon, thanks for your honest feedback. We’re sorry to hear you weren’t satisfied with the results. We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee. Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie. Please check your email - our team has reached out to better assist you. We look forward to improving your experience.
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After I received my order and found out…
After I received my order and found out an issue I immediately reached to the Online assistance, my issue was resolved very quickly. Excellent help and service!! Thank you!
February 25, 2021
Reply from eddiebygiddy.com
Hey Pete. Thank you so much for sharing your experience. We loved hearing your feedback. Thanks for your support, and for letting us be a part of your journey to better sex, health, and wellness.
It works
It works, has made a big difference during the activity, busted confidence.
February 25, 2021
Reply from eddiebygiddy.com
Hey Pedro, thanks for your feedback! Eddie was designed to be soft to the touch, and feel more comfortable than other wearable ED treatments. That’s why we use medical-grade thermoplastics and our patented oval-shaped design. We sincerely appreciate you being a Giddy customer. Please let us know if we can help further.
Awesome Customer Service!
Not only is this a great product, but their Customer Service Team is OUTSTANDING! I wish more companies were as easy to work with as Giddy.
February 25, 2021
Reply from eddiebygiddy.com
Hi Andy. We're so happy to hear you’re enjoying Eddie! We sincerely appreciate you being a Giddy customer. Please let us know what else we can do to help you on your journey to better sexual health, wellness, and happiness.
Giddy has changed my sex life!
In no uncertain terms, Giddy has changed my sex life! I wasn't sure what to expect - I've tried many things over the years including meds and nothing ever seemed to work well.
When I first put on the Giddy, my girlfriend reached down and then looked up at me and had a smile that said it all! With Giddy, my erection is as hard as when I was in my teens! If you are skeptical like I was, take the leap - you will NOT be disappointed!
One other thing: the customer service at Eddy/Giddy is top notch - they were responsive and incredibly helpful!
February 25, 2021
Reply from eddiebygiddy.com
That’s great to hear! We're so happy you’re both satisfied with the results from Eddie! We sincerely appreciate you being a Giddy customer. Please let us know what else we can do to help.
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Awesome customer service
So I have basically no experience with any sort of performance assistance product before, and was pretty hesitant/ embarrassed (like I imagine most guys like me might be) on trying something to help me out. I just want to say that the representative I talked to was extremely helpful in answering my questions and make me feel comfortable in giving the product a try. I know the price can be a bit off putting to some, but all I can say is both the results and overall customer service/ feedback are worth it in the end.
February 25, 2021
Reply from eddiebygiddy.com
Hey Matt. Thank you so much for sharing your experience. We loved hearing your feedback. Thanks for your support, and for letting us be a part of your journey to better sex, health, and wellness.
I tried two different sizes
I tried two different sizes. I find the device is not comfortable, and doesn't maintain my erection. I am disappointed.
February 25, 2021
Reply from eddiebygiddy.com
Hello Michael. Thank you for your message; we’re sorry to hear about your experience. Most of our customers see some form of improvement after becoming familiar with using their Eddie, and after checking out some of the videos in the ED Guide video series. We produced the ED Guide to treat the mental and emotional challenges of ED. It’s provided with every device because achieving a satisfactory result (sometimes) requires more than wearing a device. The ED Guide also includes tips and tricks for properly using Eddie, and how to maximize your experience. We sent you an email to better assist you with this matter. We look forward to improving your experience and showing you what thousands of other men and their partners are enjoying about Eddie. Talk soon!
Gratefulness
I am so grateful for this company. It really has helped change my life for the better. It is well worth the price and I highly recommend it to anyone in a similar situation.
February 24, 2021
Reply from eddiebygiddy.com
Hi Chris. We're so happy to hear you’re enjoying Eddie! We sincerely appreciate you being a Giddy customer. Please let us know what else we can do to help you on your journey to better sexual health, wellness, and happiness.
Perfect solution to revitalize your marriage!
My husband and I had tried everything possible before discovering Eddie. After being recommended the product we thought “What do we have to lose?” Especially with the money-back guarantee offered. Y’all, this changed the game. We wish we had found it sooner. We would have saved so much money from everything else we tried that didn’t work. Our intimacy is even stronger now than it was in our 20’s. Customer service is also incredible. They responded immediately when we realized we had ordered the wrong size and corrected it immediately. Thank you Shane and Giddy team!
February 24, 2021
Reply from eddiebygiddy.com
Nice! We love to hear this, Kayla, thanks for sharing! And we’re happy you’re not the only one enjoying Eddie ;) We wish you both the best on this important journey! Remember, we’re here to help if you need it.
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The product does not work
February 24, 2021
Reply from eddiebygiddy.com
Hi Mark, we sent you an email regarding your order. If your Eddie is too large or loose-fitting, it won’t work to its full potential. However, we have a Size Insurance Guarantee, which means you can resize your device for free. We highly recommend utilizing this guarantee to get a different size Eddie first, so you can experience the full effect before making a decision. Of course, we’re happy to accommodate your request if that’s still preferred. We look forward to hearing from you and improving your experience.
Reply from eddiebygiddy.com
Hello Michael. Thank you for your message; we’re sorry to hear about your experience. Most of our customers see some form of improvement after becoming familiar with using their Eddie, and after checking out some of the videos in the ED Guide video series. We produced the ED Guide to treat the mental and emotional challenges of ED. It’s provided with every device because achieving a satisfactory result (sometimes) requires more than wearing a device. The ED Guide also includes tips and tricks for properly using Eddie, and how to maximize your experience. We sent you an email to better assist you with this matter. We look forward to improving your experience and showing you what thousands of other men and their partners are enjoying about Eddie. Talk soon!
The service is very good
The service is very good and responsive. Shipping can take a while.
February 24, 2021
Reply from eddiebygiddy.com
Hi Charles. We're so happy to hear you’re enjoying Eddie! We sincerely appreciate you being a Giddy customer. Please let us know what else we can do to help you on your journey to better sexual health, wellness, and happiness.
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