Works ok during fitting and wearing “offline”, but in the heat of the moment it moves around, doesn’t “sit flush” all the way down, is a little pokey in a bad way for partner. Tried different sizes a... See more
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See what reviewers are saying
Like Norwood. Stay Away !!!!!! Terrible company Outright theft and deception. Also wanted No part of subscription plan funny how subscription sounds like conscription. Just wanted to try it t... See more
I tried to get a new size and nothing. I was told customer service would reach out, not. Don’t waste your money. This company is all bells and whistles but no follow through.
The product works good from my experience. The only reason for the 3 stars is because I had was I jumped onto a 50 dollar off promo, and didn't realize it was a subscription called STAYGIDDY, so one d... See more
2.0
Poor
927 reviews
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Reply from eddiebygiddy.com
Hi John, we're sorry to hear your Eddie hasn’t been a perfect experience. If it’s too tight, it can cause the experience you're having. The good news: we have a Size Insurance guarantee! So, you can resize your Eddie for free. Our team has reached out to you via email to assist you better. We’ll get you fixed up with an Eddie that fits just right! We’ll talk soon.
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Best investment ever
February 16, 2021
Reply from eddiebygiddy.com
Hi Mark. We're so happy to hear you’re enjoying Eddie! We sincerely appreciate you being a Giddy customer. Please let us know what else we can do to help you on your journey to better sexual health, wellness, and happiness.
Customer service was terrible!!!
February 16, 2021
Reply from eddiebygiddy.com
Hi Daniel, we're sorry to hear about your experience. We have looked into your account and can confirm we have responded to your communication. We advise checking your spam folder in case you are not receiving our messages directly to your inbox. Once we get confirmation from you, we can send your resized device right away. Thank you again for reaching out. We'll talk soon.
Comfortable fit
February 16, 2021
Reply from eddiebygiddy.com
Thanks so much for sharing your experience, Mark! We're happy to hear you're enjoying your Eddie.
Only issue is the smaller rubber band…
Only issue is the smaller rubber band is a little too tight and the larger could be tighter. Maybe a third band in between?
February 16, 2021
Reply from eddiebygiddy.com
Hi Tom, we're sorry to hear your Eddie hasn’t been a perfect experience. If it’s too loose or too tight, it won’t provide the full effect. The good news: we have a Size Insurance guarantee! So, you can resize your Eddie for free. Our team has reached out to you via email to assist you better. We’ll get you fixed up with an Eddie that fits just right! We’ll talk soon.
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It is not effective.
February 16, 2021
Reply from eddiebygiddy.com
Hi Timothy! Most of the time, Eddie users who aren’t feeling the full effects of the device simply have the wrong size. We sent you an email with more information about how Eddie was designed to fit and feel, and how to get a different size for free! Thanks for your honest feedback; we look forward to setting you up with the perfect size.
This device was a great find
This device was a great find - it truly was designed well
February 16, 2021
Reply from eddiebygiddy.com
Thank you so much for your support! Glad to hear you're enjoying Eddie. Let us know if you need anything!
Great product
Great product! It takes some time to get blood flowing but the intimacy between my wife and I is new and adventurous and when the product starts to do it’s thing ... oh lord look out! Freight Train coming through.
I recommend this product 100%!!!
February 16, 2021
Reply from eddiebygiddy.com
Hey David, That’s great to hear. We're so happy you’re both satisfied with the results from Eddie! We sincerely appreciate you being a Giddy customer. Please let us know what else we can do to help.
I believe the one got is to big
I believe the one got is to big. Can I get the next smaller size
February 16, 2021
Reply from eddiebygiddy.com
Hello Tom, we're sorry your first Eddie was not the right fit. Fortunately, with the Size Insurance Guarantee, you can easily get a different size at no cost. Our team has reached out to you via email with more information, and how to proceed. We look forward to making this right!
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So far not so good as I am having…
So far not so good as I am having trouble with sustaining a full erection to finish with a climax. I've upsized to the D and yet somethings just not right. I am still willing to keep trying but the tutorials don't seem to be helping me either. Sorry for this but you asked.
February 16, 2021
Reply from eddiebygiddy.com
Hi Steve, we're sorry to hear your Eddie isn’t the perfect fit. For now, Eddie’s only available in four sizes; A, B, C, and D, which fits approximately 98.99% of men in the US. We sent you an email to better assist you. We look forward to improving your experience.
Its a little small flr me probably need…
Its a little small flr me probably need the bigger size can not put the bands on it
February 15, 2021
Reply from eddiebygiddy.com
Hello Tony, we're sorry your first Eddie was not the right fit. Fortunately, with the Size Insurance Guarantee, you can easily get a different size at no cost. Our team has reached out to you via email with more information, and how to proceed. We look forward to making this right!
It’s to small and hurts
Well I contacted you by email 3 weeks ago about the size and how it hurts. I would think it’s the size that’s the problem, I thought you had a size guarantee. But apparently you ignore those with trouble on the size.
February 15, 2021
Reply from eddiebygiddy.com
Hi Billy, we’re sorry if you weren’t satisfied with your experience. We accommodate hundreds of requests per day and move as quickly as we can so Eddie and the ED Guide video series can reach as many men and their partners as possible. If you requested assistance outside of business hours, we appreciate your patience as we only respond to messages during those times. We have replied to your email with more information about placing a resize order. If you do not see our message in your inbox, please be sure to check your spam folder. Talk soon!
This is simply the most effective…
This is simply the most effective device one could imagine! I have recommended it to my physician for others with ED
February 15, 2021
Reply from eddiebygiddy.com
Hey Kevin, thank you so much for the support. We're excited for you to experience the benefits of Eddie and the ED guide video series. Please reach out to our team with any other questions you might have - we're here for you!
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Did not work for me
Did not work for me. Respectfully desire you cancel any reorders please thanks. Lew Fadale
I am not interested in trying a different size!
Just cancel all future orders from Giddy. I’m moving on. Thanks
February 15, 2021
Reply from eddiebygiddy.com
Hi Lewis, we sent you an email regarding your order. If your Eddie is too large or loose-fitting, it won’t work to its full potential. However, we have a Size Insurance Guarantee, which means you can resize your device for free. We highly recommend utilizing this guarantee to get a different size Eddie first, so you can experience the full effect before making a decision. Of course, we’re happy to accommodate your request if that’s still preferred. We look forward to hearing from you and improving your experience.
Reply from eddiebygiddy.com
Hi RB, we're sorry to hear your Eddie hasn’t been a perfect experience. If it’s too loose or too tight, it won’t provide the full effect. The good news: we have a Size Insurance guarantee! So, you can resize your Eddie for free. Our team has reached out to you via email to assist you better. We’ll get you fixed up with an Eddie that fits just right! We’ll talk soon.
Service was good
February 11, 2021
Reply from eddiebygiddy.com
Hey Christopher, thank you so much for the support! We're excited for you to experience the benefits of Eddie and the ED guide video series. Please reach out to our team with any other questions you might have - we're here for you!
Totally useless device
Totally useless device, it does constrict the urethra once the rubber band is placed, and is very uncomfortable to wear.
February 11, 2021
Reply from eddiebygiddy.com
Hi Alfonso, we're sorry to hear you're not fully satisfied with your Eddie. Eddie constricts the veins, but not the arteries or urethra. This means better blood flow, and more open, natural-feeling ejaculation. If your device isn’t the right size, it won’t function as intended. Most of the time, this is the source of the issue you're experiencing. We sent you an email to better assist you. We look forward to improving your experience and helping you achieve the best results!
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This is a clever and useful device
This is a clever and useful device. If you actually have a venous competentcy problem it is actually helpful. There are design issues that I think I could help the company with that would make it 5 stars. I have modified mine and it works much better
February 10, 2021
Reply from eddiebygiddy.com
Hello Ron, we're very happy to hear you’re enjoying Eddie! We're continuously working to improve our product experience. We truly appreciate your input and have submitted your comments to our team!
This device works
This device works. Good product, although a little pricey. I accidentally ordered two. Will see how their service department is up to the taks!
February 10, 2021
Reply from eddiebygiddy.com
Hi Walter, we're so happy to hear you’re enjoying Eddie! We sincerely appreciate you being a Giddy customer. We sent you an email - please let us know what else we can do to help you on your journey to better sexual health, wellness, and happiness!
It did not work for me
It did not work for me, and so far my request for the said refund is ignored. Good Luck
February 9, 2021
Reply from eddiebygiddy.com
Hi Donald, thank you for your message. We’re sorry to hear about your experience. It looks like our team reached out to you several times, most recently on 2/3/21, but we have not received a response.
We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee.
Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie.
Please check your email - our team has reached out again today to better assist you. We typically provide online support only, but I can also have a member of our team give you a call if you prefer. Please check your email, and shoot us a message. Talk soon! We look forward to improving your experience.
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