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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and wide variety of products, especially the French soaps, noting their delightful scents and beneficial effects on the skin. Many consumers highlight the reasonable pricing and the efficient, fast delivery service, often mentioning that orders arrive surprisingly quickly and are well-packaged. People also appreciate the ease of the online ordering process. However, some customers experienced issues with their orders, such as receiving only a partial shipment or encountering unexpected additional charges for delivery. A few reviewers also mentioned dissatisfaction with the scent of a particular product.

What people talk about most

Product

People report positive experiences with product. Customers consistently praise the high quality and value of... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the soaps... See more

Delivery service

Users describe positive interactions with delivery service. Many customers consistently praise the fast and... See more

Price

Clients share positive opinions on price, consistently highlighting the great value for money and reasonable... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy ordering system... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely LOVE your lavender and donkey milk soap! I first purchased it while in Paris, so I was delighted to find that I can order it online through Edenwood. I’ve been regularly ordering it for... See more

Rated 5 out of 5 stars

Love Edenwood! One of my favourite shops in Bournemouth and mega happy to support a local business. I bought two reed diffusers for my bathrooms. Both smell divine. I also love their French lavender m... See more

Rated 5 out of 5 stars

Edenwood has the most amazing selection of French soaps! The products are fabulous. Beautifully crafted and well packaged. The scents are out of this world! Service is fast and delivery very good. I h... See more

Rated 5 out of 5 stars

Edenwood has a wide variety of French Olive Oil soaps that are absolutely fabulous. The site is very user friendly, easy to navigate and painless to check out. Even though the items come from Europ... See more


4.8

Excellent

TrustScore 5 out of 5

107 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love these soaps

Love these soaps. Identical to l’Occitaine, but way cheaper! Make a rich lather and don’t go soggy towards the end. Won’t use anything else on my skin.

September 29, 2025
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Rated 2 out of 5 stars

I only got part of my order

I only got part of my order. There was no receipt with the part order that came and it was unclear as to the procedure to resolve any issues. I emailed the address on my order confirmation but no reply. I found customer service contact details on the website and they have agreed to send the missing items

September 22, 2025
Rated 5 out of 5 stars

Brilliant soap shop!

Great selection of amazing French soaps! Good prices and helpful customer service if you need to ask any questions. I will definitely buy from here again, the soap is wonderful!

August 27, 2025
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