I liked the delivery and the collection but would like edikted to introduce an xxs size pls ,the xs clothes are a bit loose and large
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I loved the clothes they fit perfectly and were exactly like the images and I love how you had a petite option for shorter people the only downside is that it took lots of time to arrive. But overall... See more
Company replied
I absolutely love this company almost everything I own is from edikted I especially love their quality of jeans and sizing of the pants. It’s hard for me to find pants that fit me cause of how small m... See more
Company replied
i love edikted SO much! it's constantly creating amazing, cute clothing that is more on the affordable side. i've seen accusations on it being "fast fashion" due to the lower price range and speedy ma... See more
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Company details
Written by the company
Edikted, is a Gen-Z-orientated online fashion brand, heavily influenced by pop culture, technology, and style. Our team is focused on delivering you the most coveted styles, from clothing to accessories, inspired by the top streetwear looks, modern-day muses, and runway trends. We believe that everyone deserves access to affordable trend-lead fashion at their fingertips, regardless of shape or size.
Contact info
518 Broadway, 10012, New York, United States
- hello@edikted.com
- edikted.com
4.4
Excellent
2K reviews
Replied to 90% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience very helpful
Great experience very helpful! I received an item damaged and they quickly resolved the issue by sending a new dress out!
April 15, 2026
Unprompted review
Reply from Edikted
Hi Johna,
We’re happy we could fix that quickly for you! Thanks for your understanding and support.
-Edikted
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They misdelivered my daughter's…
They misdelivered my daughter's package. After she spent two days dealing with them, they told her 2 of the items are out of stock and offered her a $20 store credit on a $94 order. They are a scam company.
April 14, 2026
Unprompted review
Reply from Edikted
Hi Lisa,
We’re really sorry to hear about this experience. We understand how frustrating this situation must be. Please reach out to our support team again so we can review your case further and work toward a better resolution.
-Edikted
Very quick response and helpful…
Very quick response and helpful information!
April 14, 2026
Unprompted review
Reply from Edikted
Hi Stephanie,
Thank you! We’re glad we could assist you quickly and provide helpful information.
-Edikted
Fav place
Love the clothes, love the customer service, I’m a huge fan of this brand.
April 15, 2026
Unprompted review
Reply from Edikted
Hi Ave,
Thank you so much! We’re thrilled to have you as a fan of both our styles and service.
-Edikted
I love how fast you replied so I really…
I love how fast you replied so I really do appreciate that💕
April 15, 2026
Unprompted review
Reply from Edikted
Hi Lia,
Thank you! We’re so glad you appreciated our quick response.
-Edikted
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Our order was not 100% correct
Our order was not 100% correct and they took care of it immediately. All is good and the products are such great quality.
April 6, 2026
Unprompted review
Reply from Edikted
Hi Tina,
We’re so happy we could resolve that quickly for you! Thanks for your kind words about our quality as well.
-Edikted
Got a response faster than i would have…
Got a response faster than i would have imagined
April 15, 2026
Unprompted review
Reply from Edikted
Hi Sommy,
Thank you! We’re glad we could get back to you even faster than expected.
-Edikted
I accidentally entered the wrong adress…
I accidentally entered the wrong adress on my order so i emailed edikted and they replied straight away and were very understanding and helped me with the issue😊
April 14, 2026
Unprompted review
Reply from Edikted
Hi Amber,
We’re so glad we could help fix that for you. Thanks for sharing your experience.
-Edikted
Great customer service
We accidentally placed an order with the inocorrect billing and shipping address. I emailed customer service and they were so quick in responding and cancelling my order. Good communication. Very grateful.
April 14, 2026
Unprompted review
Reply from Edikted
Hi Camille,
Thank you for your feedback! We’re glad we could assist you quickly and make the process smooth.
-Edikted
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Great customer service
I had a problem with an order and was contacted immediately with solutions! It felt like Edikted genuinely wanted to make the best out of the mistake and correct it! I appreciated it a lot.
April 14, 2026
Unprompted review
Reply from Edikted
Hi Olivia,
We really appreciate your kind words! We’re always here to make things right and we’re glad that came through.
-Edikted
Loved everything just one little downside
I loved the clothes they fit perfectly and were exactly like the images and I love how you had a petite option for shorter people the only downside is that it took lots of time to arrive. But overall it was a great experience!
April 14, 2026
Unprompted review
Reply from Edikted
Hi there,
Thank you for your feedback! We’re so glad you loved the fit and petite options. We appreciate your patience with delivery and will continue working to improve shipping times 💕
-Edikted
Edikted campus collab
The process was easy, the brand was very understanding and flexible and the clothes came in fast! Super great experience
March 25, 2026
Unprompted review
Reply from Edikted
Hi Adi,
Thank you! We’re so happy you had a great experience with our campus program.
-Edikted
LOVE LOVE LOVE !
Edikted honestly always delivers the best customer service! They are always quick to respond and are straight to the point, and I love that about them. One of my items had a flaw, and they didn't hesitate to send me a new one. I couldn't ask for a better shopping experience 💗
April 12, 2026
Unprompted review
Reply from Edikted
Hi there,
Thank you so much! We’re glad we could resolve the issue quickly and give you a great experience.
-Edikted
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truly sweet
The Edikted crew is truly so so sweet, i reached them a few times and they responded immediately!! I love them and i hope you’ll have and experience as amazing as i had and stil have:)
April 13, 2026
Unprompted review
Reply from Edikted
Hi Raisa,
Thank you for your kind words! We’re so happy you’ve consistently had a great experience with our team.
-Edikted
Really good customer service service !
April 13, 2026
Unprompted review
Reply from Edikted
Hi Tracey,
Thank you! We’re glad you had a great experience with our support team.
-Edikted
Fabulous customer service
My first parcel went missing through Evri. I e mailed customer services, and they replied pretty much straight away. Another was sent out to me and has arrived today. Very friendly prompt service. Would recommend. Thank you Edikted!
April 13, 2026
Unprompted review
Reply from Edikted
Hi Louise,
We’re so glad we could resolve that quickly and get your order to you! Thank you for your recommendation.
-Edikted
Gift Card
I ordered a £25 gift card and the gift card never came through to my email so i contacted them and they replied within just a few hours later with the code and it was such a smooth process! thank you so much and i totally reccomend.
April 12, 2026
Unprompted review
Reply from Edikted
Hi Sienna,
Thank you for your review! We’re sorry for the confusion at first, but we’re so happy our team could resolve everything and help ease your worries. We truly appreciate you taking the time to share this, and thank you for choosing EDIKTED!
-Edikted
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awful quality ..
awful quality ... my items all broke within the space of a few weeks.
March 4, 2026
Unprompted review
Reply from Edikted
Hi Daisy,
We’re sorry to hear that your experience didn’t meet expectations. We appreciate you taking the time to share your feedback, as it helps us review and improve our products.
If you’d like assistance or have questions regarding your order, our customer support team is available to help.
Thank you for letting us know.
-Edikted
Great customer service
Great customer service.My quieres was dealt with very quickly Jessica was very helpful and supportive.
April 12, 2026
Unprompted review
Reply from Edikted
Hi Jackie,
Thank you so much for your feedback! We’re glad we could assist you quickly and appreciate you taking the time to share your experience. Feel free to reach out to us if you need further assistance.
-Edikted
very good customer service helped me w
very good customer service helped me w
find what i needed
April 12, 2026
Unprompted review
Reply from Edikted
Hi Chloe,
Thank you for taking the time to share your experience! Our team is dedicated to providing the best support possible, and your feedback means a lot to us.
We look forward to assisting you again in the future!
-Edikted
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