Edwardes Bros Reviews 

I had an issue with a faulty part, and Edwardes Bros were excellent throughout. Tony arranged the collection and organised a replacement quickly and efficiently.
What really stood out was Tony's customer service. Not only did he handle the replacement process seamlessly, but he also provided clear and detailed guidance on setting up the product, including information that I hadn't been able to find online myself.
A professional, knowledgeable, and helpful company that genuinely cares about its customers. I would highly recommend Edwardes Bros and would happily use them again.

This is a great company. I ordered several items on 2 different occasions and Edwardes Bros shipped them both quickly and packed the items nicely to avoid damage during transport.

Both times I ordered the items on a Sunday, they were shipped on Monday with APC, and I received them on Tuesday. Shipping is free for all orders over £60 and APC allowed me to choose a safe place, which is ever so helpful!!

I would highly recommend Edwardes Bros and I will absolutely buy from them again.

This is an excellent place for electrical items. Prices are very reasonable too.

Great phone support and a friendly service at the counter too. Highly recommended this firm.

Great price, fast delivery. Was worried ordering for the first time as the price seemed to good to be true but trusted the reviews. Order came perfectly on time.

Found Edwardes Bros online. I hadn’t heard of them before.
We need a lot of Wylex equipment and it was refreshing that they had everything available and importantly in stock.

Quick to answer the phone, super quick delivery and just great.

Every company should aim to be like these.

Qualis Energy will be using Edwardes Bros for many years to come!

First class service. Ordered 20 downlights on Sunday. Arrived early Tuesday by APC.
Excellent price and free postage.
Glad i checked Trust pilot first as other reviews giving similar reports.
Will use this company again.

I ordered an item and paid delivery. However DPD didn't bother trying to deliver it and dropped it off 10 miles away at a shop. I've asked Edwardes to raise a complaint with DPD and they haven't bothered. I had to travel 20 miles, spend an hour of my time and the socket was supposed to be fitted on a certain date but obviously I was late!

Edwardes are my first port of call for electrical stuff. Used my local branch, Dartford, a few times over the years and have found staff helpful and informative. I consider the items I've purchased to be of good quality and competitively priced. Only recently got round to fixing up my latest purchase from a few months back - an Aurora LED floodlight + plug-in PIR - works just fine.

Excellent customer service and highly recommended. My first experience and I would definitely buy from again.

I ordered several Hager sockets and switches for a utility room refurbishment and hadn't noticed that one that I'd ordered was a flat surface whereas what I'd wanted was for everything to be raised.

Shortly after ordering online, I had a call from one of the team highlighting this and clarifying what I'd like to do.

It turned out that the switch I'd made a mistake with was out of stock but due in later that week so the guy that called asked if I'd like the full order to wait for that product or if I'd like the bulk of the order sent out for next day delivery.

I was very impressed. It's rare these days to have companies with support teams that go the extra mile and use common sense. Hats off and thank you very much.

My order arrived today and everything was as I'd expected. Delivery via DPD was well communicated and arrived on time.

Great company, have used time and time again. Good prices and quick delivery

I came across this retailer accidentally but I’m so glad I did
Top customer service top value and prices rapid delivery I highly recommend this company and will definitely continue to use them

Very good company who offer great prices for electrical equipment . Next day delivery for free and high quality service . Would highly recommend anyone to use . Staff are knowledgable also .

Great price, super quick next day delivery at no charge and friendly advice on the ‘phone. What more could you ask!

It’s really great to say that excellent service is still alive and kicking when it comes to Edwardes Bros. Got advice, ordered online and goods arrives next day. What more can ask for?

Used a few times, well priced & great customer service,

Excellent service, super fast delivery and items as described. Good quality as always. Highly recommended

Having been let down by another lighting supplier who promised next day delivery but didn't let me know there was no stock until 48 hours later I thought I had no hope of getting them for the weekend.

I managed to order from Edwardes on Friday afternoon just before the cut off time, same items a bit cheaper and free delivery. They turned up on Saturday morning , tracked delivery 1 hour time slot, perfect!

Great service from Edwardes Bros, saved the day - Thanks

Great prices and free next-day delivery as promised. Thank you.

I purchased 28 No. Aurora EN-DGU005/40 lamps via their Web site. Excellent price and easy ordering. Delivered quickly. Can’t fault them or their courier (DHL)

I checked the internet and found Edwardes Bros Dulwich, they had the items in stock and I placed my order . It arrived on time and in perfect condition, a great service from a trusted company. It is really refreshing to use a company that runs as it should and delivers a great service well done to everyone at Edwardes.