Edwards Jewellers London Reviews 

27
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Thank you so much for amazing first class service. Great communication regarding my order, my resizing request and delivery all within a very quick timeline. The ring is stunning and of amazing qualit... See more

Rated 5 out of 5 stars

Fantastic customer service, and communication from Oscar. He kindly resized the ring with no issue and sent it so it would arrive whilst I was at home. The ring is beautiful, packaging lovely, and cam... See more

Rated 5 out of 5 stars

Attentive knowledgeable jewellers. Unique pieces at obtainable prices. I purchased 2 Sapphire rings, the pictures didn’t do them justice. The depth of colour are absolutely exquisite. So pleased I bro... See more

Rated 5 out of 5 stars

Wonderful customer service from Oscar and great attention to detail throughout the process. Kindly sent some more video/angles when asked. Also generously included some restoration work on one of the... See more

Company details

  1. Jewelry Store
  2. also in
  3. Jeweler
  4. Jewellery Manufacturer
  5. Jewelry Designer

Written by the company

At Edwards Jewellers London, we offer a wide range of jewellery to suit every style, from vintage and antique pieces to modern designs. We also provide a bespoke service, working with you to create unique jewellery tailored to your vision. As an online retailer, we aim to make your shopping experience smooth and personal. Our fully equipped workshop allows us to quickly handle adjustments and complete bespoke work to the highest standard. Whether you’re looking for a special piece or want something custom-made, Edwards Jewellers London is here to help. Explore our collection and services today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

27 reviews

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4.7

All reviews

(27)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you so much for amazing first…

Thank you so much for amazing first class service. Great communication regarding my order, my resizing request and delivery all within a very quick timeline. The ring is stunning and of amazing quality which surpassed all my expectations

August 27, 2026
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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, and communication from Oscar. He kindly resized the ring with no issue and sent it so it would arrive whilst I was at home. The ring is beautiful, packaging lovely, and came with a certificate. I would definitely recommend Edwards Jewellers!

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Ring & Excellent Service

The ring we purchased is absolutely beautiful, unique, and well-priced. It also came with certification and valuation. Couldn't be happier!

Oscar also kept us in the loop with delivery and post-delivery care. Thank you so much!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful customer service from Oscar…

Wonderful customer service from Oscar and great attention to detail throughout the process. Kindly sent some more video/angles when asked. Also generously included some restoration work on one of the rings I purchased that had some wear. Kept in the loop throughout. All arrived nicely packaged, great experience overall!

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

I stumbled across this jewellers whilst…

I stumbled across this jewellers whilst on Instagram and I’m so glad I did!

I’d been looking for a vintage diamond wedding band and I found exactly what I was looking for!

My ring arrived yesterday, very well packaged Abe is absolutely stunning! The customer service I received from Oscar was excellent.

I’ll definitely be shopping here again!

January 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Repair of antique ring

Would recommend to anyone. After struggling to find someone to repair an antique ring, Oscar was able to take it on and did a fantastic job. The process was really quick and communication was excellent, and the cost was reasonable. I'm delighted with the result!

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Amethyst earrings

Personal message to advise when package would be sent. Earrings just as advertised. Nice packaging and authentication certificate included. Great customer service and beautiful jewels

November 27, 2025
Rated 5 out of 5 stars

Attentive knowledgeable jewellers

Attentive knowledgeable jewellers. Unique pieces at obtainable prices. I purchased 2 Sapphire rings, the pictures didn’t do them justice. The depth of colour are absolutely exquisite. So pleased I brought from a smaller company the quality care and attention from beginning has been second to none all but forgotten in retail these days. Right from the quality of product, care in details of packaging and attention to client before during after sales. All of which are still at the forefront in seems at this much recommended Edward Jewellers London

November 4, 2025
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Rated 5 out of 5 stars

Replacement engagement ring

I have spent months searching for a replacement engagement ring that was both beautiful and unique. When I found one from Edwards Jewellers I wanted to be sure that it would be right for me. From my first email, Oscar was so willing to help, with extra photo's and measurements to reassure me that this ring was right for me. Then, to top it off, he had it resized and sent out to me so quickly! It was securely packaged and sent with such care. Even down to the wax sealed envelope with the reciept and details for Insurance purposes. Its like everything was covered that I didnt even know I needed covering. Thank you so much Oscar. I, absolutely, will buy from you again. Thank you.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Like many other reviews

Like many other reviews, I could not fault the customer service given from start to finish. I fell in love with my ring when I saw it but it needed resizing. That little matter was quickly sorted, my ring arrived today complete with insurance valuation, beautifully packaged and the ring is just as expected. Thank you

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish

From start to finish, the service was impeccable and efficient. Very customer focused. Thank you Owen, I really love the dainty pretty earrings. It has been a wonderful great first time experience and I look forward to continue to purchase further beautiful pieces off you. Thank you very much.

July 24, 2025
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Rated 5 out of 5 stars

Diamond ring

Diamond ring
Having purchased the ring on line I received it on time in beautiful condition I’m thrilled with the ring which was purchased for my 41st Wedding anniversary

April 9, 2025
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