The customer rep, Brendan, was responsive to my request even though I submitted it after hours. The templates make it easier to use legal forms. Moreover, the forms are downloadable in three form... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I signed up as a leap of faith thinking that if I gave my cc info they would not honor the cancelation policy within 7 days and continue to charge my card. To my amazement, they canceled my policy rig... See more
Company replied
I used the 7 day free access to POA forms on behalf of my sister, Donna Domizio for whom I am POA. The account is in her name. I relied on the advide of customer service since I had some difficulty... See more
Company replied
I run a small nonprofit and needed a rental agreement form. Eforms had just what I needed. After completing my transaction I had a billing question and called. CJ answered swiftly and was able to clar... See more
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Company details
- #51 of 88 best companies in Legal Services
About eForms
Written by the company
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Contact info
301 W. Platt Street #A322, 33606, Tampa, United States
- (844) 533-6767
- support@eforms.com
- eforms.com
4.5
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Free trial
I love the free trial but it did not include any REAL chat with legal. I had 1 form to do so there was no reason for me to have a paid subscription. Come to find out I did not need legal. I filled the quitclaim deed form by myself and I did not need the RT-1 form after all.
March 16, 2026
Reply from eForms
We appreciate your feedback! We're happy to hear you were able to get what you needed, and we’ll take your comments into consideration as we enhance our offerings. Please note the Lawyer chat feature is included with our paid monthly plan and is a premium service you can use to talk to a lawyer directly on live chat.
Steffan was professional
Steffan was professional, communicated well and was kind to work with. In the end I didn't need forms services and he was understanding in that regard.
March 16, 2026
Reply from eForms
We appreciate your 5-star review, Charlie! We're pleased Steffan was helpful, communicative, and respectful of your needs.
Reply from eForms
Thank you, Maureen! We’re delighted to hear you found our service fast, easy to use, and fair. We appreciate your feedback!
Reply from eForms
Thank you for sharing your experience with our Customer Service team! We hope to serve you again!
Very easy access supplied the…
Very easy access supplied the information I needed immediately and did not make me jump 400 hoops to get it done. It was very smooth. I was able to get exactly what I signed up for and they provided feedback on areas where I would need a lawyer and they give you access to a lawyer to chat if you need to I cannot tell you how many times I’ve tried to do these and they just send you down a dark rabbit hole forever this company has probably the best legal tender documents access and the fastest and excellent IT and AI services.
March 13, 2026
Reply from eForms
We appreciate your kind review, Darren! It’s great to hear everything was simple, fast, and met your expectations. Thank you for choosing eForms.
Reply from eForms
Thank you, Randolph! We’re thrilled you had such a great experience. Your satisfaction is our priority.
Very easy to use
March 12, 2026
Reply from eForms
Thank you, Sharon! We’re glad you found our service easy to use. We’d love to help you again in the future!
Complete Satisfaction
Christopher was knowledgeable and very kind in his response to my inquiry, and the issue was corrected to my satisfaction.
March 10, 2026
Reply from eForms
Thank you for your feedback, Sandra! We're glad to hear Christopher provided knowledgeable and kind support, and that your issue was resolved. Thank you for using eForms.
Reply from eForms
Thank you for your feedback, Jhk. We will pass your review along to our agent Christopher! Thank you for choosing eForms.
The site is very easy to navigate and…
The site is very easy to navigate and the forms are self explanatory. The documents I needed were easily downloaded and printed perfectly for the uses I intended for them.
March 6, 2026
Reply from eForms
Thank you for your feedback, Gary! We're happy to hear the forms were clear and easy to download.
Misleading advertising as the service is very good but it is anything but free!!
Misleading advertiing
March 5, 2026
Reply from eForms
Thank you for your feedback. We're glad you found the service helpful, and we appreciate your comments regarding pricing. Transparency is important to us, and we’ll continue working to make our pricing clear. For future reference, if our form-creating service is used to create a form, it requires an active subscription or purchase to download the form.
We also provide all of our forms as free downloadable templates, which do not require an account or subscription. You can find this information in our FAQ on eForms.com or ask to contact our customer support team, as they can lead you to the free downloadable template. Thank you for using eForms!
They said they would refund my money and have not done what they promised.
These guys are not to be trusted. I was within an hour of my cancellation time and they build my card to $49. I asked them very kindly to refund it as I was not in the area that I could use a computer at the time. I left a message for a callback and never got a call back until I complained online and then I had to call them myself again. I’m a senior citizen on a limited budget and they didn’t care. Very rude would not recommend them to anybody.
March 3, 2026
Unprompted review
Reply from eForms
We respectfully request that this review be removed as it does not offer a genuine experience or representation of our available services. We attempted to gather more contact information from this reviewer to reach out to further explain our services via Trustpilot's "Find Reviewer" request, though the reviewer has not replied.
As the customer did not reply, we can not check on their inquiry or review their previous request as we are unable to locate their eForms account without further information.
The site is easy to navigate and…
The site is easy to navigate and download forms with 7-day free trial. The customer service representative was understanding, kind and generous with correcting a charge. Thank you!
March 3, 2026
Reply from eForms
Thank you for your review, Stacy! We're glad you found the site easy to navigate and the documents simple to download and print. Thank you for using eForms!
Reply from eForms
Thank you for the kind review, Mary! We're glad the process was easy and the forms met your needs.
Still working with forms for living…
Still working with forms for living trust etc. everything good.
February 28, 2026
Reply from eForms
We appreciate your feedback! We're pleased the forms have been helpful so far.
I thought this was a free firm but when…
I thought this was a free form but when I went to download and print I had to provide a credit card number-even with a “FREE 7 day trial offer” after filling out the form I had no choice but to submit payment.
I hope the form with my information is not used erroneously.
February 26, 2026
Reply from eForms
Thank you for your feedback.
We offer our forms for FREE as blank templates without registering an account or entering any billing information. Every FREE form is available per the individual state's compliance standards in Adobe PDF, Microsoft Word, or as an ODT file. Each FREE form is available on that specific form's webpage on our site. Users can download our templates for FREE and never have to register an account or enter any payment information.
If a customer elects to utilize our form-filling software instead of downloading the FREE form (an optional upgrade elected by the customer), that service comes with a premium plan. All pricing options are listed in our Terms of Use, reiterated before checkout, and displayed in full transparency on our pricing page. Customers still have the ability to obtain their forms for FREE, even after using our premium form-filling services, as our Monthly Subscription Plan comes with a "no obligations" 7-Day Free Trial period for new subscribers.
You can always contact our support team or go to our FAQ page on eForms.com if needed.
It was easy to cancel
February 27, 2026
Reply from eForms
Thank you for your 4 star review, Vicki! We're pleased the cancellation was straightforward.
Great service
Great service. Easy to complete all questions with no problem
February 28, 2026
Unprompted review
Reply from eForms
Thank you for sharing your experience, Shon. We're happy the process went smoothly for you!
Program was easy to navigate
Program was easy to navigate. I'm elderly and could figure it out quite easily! Would highly recommend.
February 27, 2026
Reply from eForms
We appreciate your review, Donna! We're glad you found the form creator easy to use.
Provided just what I needed in a speedy…
Provided just what I needed in a speedy way.
February 26, 2026
Reply from eForms
Thank you for sharing, John! We're pleased you found the service quick and useful.
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