Eglobalcentral 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Totally scam , I bought a pack of airtags and made the payment with PayPal for “security” Well they give a tracking number nd after some time it was appearing like delivered but I didn’t received n... See more

Rated 5 out of 5 stars

We always write reviews when things are bad. We should also write reviews when things are good. Otherwise the scores will not make sense. Although I was a bit skeptical to order expensive electronic i... See more

Rated 1 out of 5 stars

I purchased a product 2 months ago which hasn't been delivered. Customer Service is literally non existent. B-GLS tracking is based on a fake information. Most probably they didn't send out the item,... See more

Rated 1 out of 5 stars

PACK OF THEVIES! Absolutely hopeless at everything, customer service is sh!t, postage is sh!t, quality of products is sh!t, ability to treat customer like sh!t and SCAM them is first class though. An... See more

Company details


Contact info

All reviews

(269)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Totally scam

Totally scam , I bought a pack of airtags and made the payment with PayPal for “security”
Well they give a tracking number nd after some time it was appearing like delivered but I didn’t received nothing , I wrote to the shop never answered I opened a PayPal dispute and there they only send the same tracking number without a proof from they’re shipping company with my receiving signature obviously because I never received the product and PayPal they give them the money
So no money , no product for me …so the shop it’s a scam I don’t know how can be on line but the PayPal treat was a big surprise

July 25, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

eglobalcentral refused to reimburse my order

I purchased a product 2 months ago which hasn't been delivered. Customer Service is literally non existent. B-GLS tracking is based on a fake information. Most probably they didn't send out the item, just wanted to deceive you. After a tons of emails, even filing a claim through their RMA Center, they just don't answer. They took my money, they haven't dispatched the item (as opposed to what their system tells you) and refused to provide me a full refund. I used the insured expedited shipping method when I purchased my item, but that doesn't mean anything. I lost a fortune, so I advise you to look elsewhere, this company is not even exist according to my investigation. It is a bail. (And read the contract first before placing your order. Your eyes will be opened wide! It shouldn't be even considered as a contract, my lawyer said.)

May 2, 2021
Unprompted review
Rated 1 out of 5 stars

Worst ever online sales website.

Worst ever online sales website. More than a month since I paid for a product and I haven´t received it. I have tried to contact them several times. Not feedback and in the web appears as 5 start trustpilot company when most of the reviews are negative.
Recommended not to buy here.

February 8, 2021
Unprompted review
Rated 1 out of 5 stars

Lost and unreimbursed order

I placed an order with eglobal central pt on 22.09.2020, a smartphone with a value of € 276.99, which was delivered to DPD to make its delivery. Both eglobal central pt and DPD confirmed to me via email that the order was considered lost. In my case, and as described on the website of eglobal central pt, "orders sent through the free basic shipping service (free Economy Express shipping), the transport companies cover physical losses". DPD informed me that it has this matter closed with the company that sent the order. Eglobal central pt refunded me € 22 for the refund DPD made for the lost order claim, as they wrote to me in an email. I have already requested a full refund, as described on the website regarding the delivery service. I await resolution of the situation by eglobal central pt, without any response from the company or refund of the lost order as indicated on its website.

November 30, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Used them twice, happy for the price and quality.

We always write reviews when things are bad. We should also write reviews when things are good. Otherwise the scores will not make sense. Although I was a bit skeptical to order expensive electronic items over unreliable websites, finally I did order a Nikon 5300 DSLR and Samsung Galaxy Active Smartwatch from this store. Both of them were priced around 30% less than a Physical store in Spain. I received both of the items intact, new and original. Shipping is also considerably fast considering that the products come from outside EU. The only thing I am not sure is that how would I claim warranties for the products, if needed. Also, specially for mobile phones, there are EU versions (robust, a bit expensive) and non-EU versions (a bit cheaper and so-so quality). I personally believe, it is important to make sure that the product you are receiving is a EU-version and standard. For example, most two-sim variants of mobile phones are 'made for' Asian markets. EU versions of the same phone are single sim.

August 2, 2019
Unprompted review
Rated 1 out of 5 stars

PACK OF THEVIES

PACK OF THEVIES! Absolutely hopeless at everything, customer service is sh!t, postage is sh!t, quality of products is sh!t, ability to treat customer like sh!t and SCAM them is first class though. Any review higher then 1 star ( and that's because you can't give zero ) are SCAM reviews, NO ONE would be honestly able to say these SCUMBAGS are quality people to deal with.

March 30, 2019
Unprompted review
Rated 1 out of 5 stars

"IN STOCK" actually means "NO STOCK"

Ordered a pair of in-ear headphones, that is "IN STOCK", with express shipping.
On their website it stated that products "IN STOCK" will be dispatched
in 1-3 working days.
4 Business days later my order status DID NOT change from "processing" to "dispatched".
As I was abit worried, I emailed them asking if there was any issues.
Was told "After checking on your order, we would like to confirm with you that your order is now being processed by our warehouse and it shall be arranged for dispatch in around 1-2 working days."
After waiting 3 business days, I rechecked my order status, which did not change from "processing".
Now Actually concerned as I have already been charged on my credit card, I emailed them again.
Which they responded "After checking with our relevant team, we regret to inform you that the AKG N30 High-Resolution In-ear Headphones with customizable sound - Black had to be sent back to our suppliers as arrived in damaged condition."

Now my issue is that, I had to email them to be informed about a product what i purchased with them, when on their website it stats that "Most items listed on the website are in stock. When items are in stock, we will dispatch your order within 24-72 working hours in our working days. In case we need to contact you or obtain further information from you to verify an order, we will notify you within 1 working day after you have placed the order. Under unforeseen circumstance that items are not in stock, your order will not be able to dispatch in 24-72 working hours, please allow us an extra 3 to 5 working days for re-stocking the items of your order. If your order cannot be dispatched within 5 - 7 working days, we will inform you by email with an explanation as well as an estimated dispatch date."

FACTS
*Took my Money
*DID NOT inform me with the issue regarding my order.
*Wasted time and energy
*Will NOT be ordering from again

March 11, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

ZERO STAR RATING

If there is a zero star , i would rate them as zero
I bought a cell phone from them , they didn't ship it at all , contacted them and they replied back a total joke , they said that sorry but the product you purchased is out of stock . This really funny because at the time of purchasing the product it was shown as available in stock .also when they have sent me that i went to their website and checked the product that i have purchased and guess what the website says it is still available.
Stay away dont buy from them thats my advice to you guys thanks

February 12, 2019
Unprompted review
Rated 1 out of 5 stars

Dont use this lot

Dont use this lot. Ordered a new phone. After 4 weeks of waiting i established thier couriers had lost it. Was told I would get £10 compensation ( which i am still waiting for ) after a £130 purchase/ Absolutely fuming. Have a feeling they are one big scam company. Asked for someone to ring me to discuss and still waiting.

February 4, 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THEM!!!!!!

THIS COMPANY IS THE WORST!!!

They sent me a broken item. After trying to get the item replaced, this is what their customer service sent me:

Below conditions are required in claiming a full product value refund or replacement for damaged good(s):
1) You open the claim with us (reported by livechat, email or ticket system) within 48 hours of receipt*, plus providing all photos of the package, including inner and outer box, courier bag, wrapped bubbles and the product photo
2) Satisfactory investigation proof or courier confirmation of physical loss or damage of the goods obtained from courier or any other related parties
*After 48 hours of receipt, we will deem you to have received the parcel in good working condition and therefore we regret that all claims will not be proceeded thereof.

AND THEN:Your concern is noted.
Nevertheless, according to our policy, after 48 hours of receipt, we will deem you to have received the parcel in good working condition and therefore we regret that all claims will not be proceeded thereof.

LASTLY: We want you to know that we value our customers' opinions and suggestions. Your concern is well noted and will be forwarded to related parties for future reference.

January 31, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

Dont understand how anyone can buy here

In short:

- Bought my phone there because it was cheaper then at any other place.
- Did notice back then already that everybody seemed to have problem with incredibly bad service but i thought "Oh i won't need that anyways".
- Got the phone 2 month after I ordered it and countless emails to the customer service.
- Had 2 minor problems with the phone after 7 month and spend 5 weeks debating with the customer service about how to handle the problem.
- Threatend me that they would make me pay 25€ of return fee for shipment if i send it back and it was working. So I thought ah ok its not that bad.
- After 10 month I started having mayor problems with my phone and actually send it back even though they again told me they would make me pay for it.
- After 2 1/2 month and hours with the customer-service I got my cellphone send back to me had to pay the extra charge, plus shipment. All of that because they don't consider the error on my phone not a major problem for using it. (Which all local electricstores told me it was)

Conclusion:
Even if the prices are lower then anywhere else and you think you will never have to deal with the customer-service, you should really trust me it is never worth buying there.

In there own words:

Please note that all our products are imported goods and will not come with manufacturer's warranty but instead we will cover the warranty through our own company. ( amazing ^^ )

February 17, 2017
Unprompted review
Advertisement
Rated 1 out of 5 stars

Very Shocked Customer Service

I have purchased a nexus 5x in May, 2016. The phone was dead in Oct,2016. The phone can't turned on and can't be charging. I'm sure the phone isn't by human damaged . so I have sent it back for inspection in Oct. The customer service center told me the process will be 4 weeks. This morning I have received a message from customer service center which really shocked me ! they asked me google account and password for inspection. Not sure what kind of inspection center, but generally a business should never ask for your account and password.

I'm wondering what kind of UK inspection center are you outsourced? !!!!

November 1, 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look