I like that people are here to find a serious relationship. I also like it when eHarmony emails me informing me that they have removed someone for reasons they went against policies. I also appreciate... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I wanted to join and sent 3 emails re…
I wanted to join and sent 3 emails re membership questions without reply.Sadly eharmony help section that stated they will reply within 24 hrs us a lie. Think they just care about making money. In addition to few , presumably crooks, been blocked while waiting patiently for their so-called customer service to respond. Had deleted my pictures & profile and sure hope my pictures will truly be deleted. Not a trusted company!:(
Garbage site..
Garbage site... full of fake/scammer profiles. Don't waste your money on this crap
The administrational work E-Harmony…
The administrational work E-Harmony continues to endeavor in. What I mean is that there is no more of a deceptive crooked place than that on line and then on top of that when it comes to the matters of the heart like it does with a dating ap. So the onslaught of fake accounts will continue to always come, and using the highest methods of weeding these out, as far as I can tell, E-Harmony administration is very studious in.
Nice and easy
Eharmony is a cash grab!
Eharmony does not actually care about their customers, they are more concerned with lining their pockets with your money. Their formula is to prey on the hopes of hopeful singles and then rope them into a lengthy and expensive contract. Subscriptions can not be bought on a per month or trial basis. You must purchase a 6, 12 or 24 month subscription to their website. Upon signing up, you are automatically enrolled into their automated subscription renewal service. This will automatically bill your credit card upon the completion of your initial subscription, without your authorization! You can not cancel your subscription at any time, and Eharmony has a zero refunds policy hidden in their fine print! You would think that a company that claims to have an interest in your personal happiness, would in fact allow you to cancel your subscription, if you do in fact happen to meet a match and find happiness on their website. Why pay hundreds of dollars for a dating/messaging website when you can join somewhere else for free??? Eharmony is a cash grab!
Those are great questions to review…
Those are great questions to review myself again.
The question are good but they do not really relevant if you are older or have limitations
The question are good but they do not address anything about your health conditions or your ability to do certain things like taking a long walk. There should be options regarding this as later in life or due to health conditions you just cannot do as much as you would like
The test is well orchestrated.
I think the test questions were quite clever and I am chuffed to see that the instructions were very clear. This gives me confidence.
Safety first and foremost.
I have tried different date sites, but eHarmony is the one that I feel more comfortable with.
They have blocked, any suspicious activity, very quickly, therefore building a sense of trust and confidence.
I have had the opportunity to meet, with quite a few people and have scored some interesting friendships.
I would highly recommend this site, with no doubt in my mind.
Be careful if you live near the…
Be careful if you live near the American border. Can't use a KM within function. Will give you american matches.
Great app!!
I am just starting so it us gard to…
I am just starting so it us gard to predict Later?
Safety as a female & poor customer satisfaction
Safety issues in my opinion.
I used this platform many years ago and liked it. However, I tried it again in 2024. As a female, I want an app that allows me to have a conversation with features that resemble a phone, so I can have conversations, send pictures and data, talk on the “phone” and or place video chats to build trust before exchanging phone numbers.
Eharmony is out dated and doesn’t provide this feature. It took close to a month before development of a decent conversation to get to the point of wanting to arrange a video chat, or send pictures, so when we wanted to do this I found out no such features exist.
The terms are of use are RIGID! It’s impossible to get a refund if you’ve paid in advance and are requesting so after the first 72 hours of purchase.
Considering, this is a personal safety issue (in my opinion) and should be a basic function in today’s tech world, and when compared to other alike platform, I requested a refund. But of course there was no entertainment of such, so I asked again and it was denied.
Customer satisfaction used to be a big selling feature, these days it’s similar to finding a needle in a haystack.
Also note many of the people I have been speaking have remarked that they too are very disappointed by the app and would have asked for refunds if it were possible.
I’m not getting a lot of message and…
I’m not getting a lot of message and likes enough
I feel my profile is strong enough to attract women.
Kindly help me broadcast my profile thanks
Everything is kept confidential
Everything is kept confidential. Besides, E-harmony get rid of customers who do not abide by the rules of E-harmony.
Absolutely horrible experience
Absolutely horrible experience. I signed up to this dating site, and after only TWO days, asked to be removed and requested a refund. I was told that they cannot offer a refund. I also informed them that one of their users contacted me at my workplace, and this made me feel unsafe. I then reported them to Paypal, and also told them them as a consumer I have a right to change my mind within 14 days. Rather than offering a refund, they went on to tell me that I am liable for subscription fees? WHY? I want my profile deleted, it is apparent that I have not used the website. In the end, Paypal supported my position and refunded my monies. STAY AWAY FROM THIS COMPANY. I believe that they used to be good once upon a time, but now have fake profiles on their website - most of the profiles sounded fake and had glossy, unreal photos.
Really.....now I get interested
I can't figure out why when my membership was up for renewal that all of the sudden after months of nothing I received interest ?
Not very happy....this dating thing is frustrating..
You are signing up for $1,000 in fees…
You are signing up for $1,000 in fees whether you like it or not, Buyer Beware!
I decided only after 24 hours I’m just…
I decided only after 24 hours I’m just not emotionally ready and wanted to cancel until I’m in a better place for it … they offered me nothing not even to have he changed to 3 months instead of a year ~ I have to stay with them the full year ~ it’s not like I’ve been using the app for sometime and changed my mind ~ it’s been 24 hours ! Will not use this site or recommend to anyone ~
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








