Eightcap customer care is excellent! Many thanks to Vencislav that helped me to withdraw my funds. Only suggestion (for eightcap website) is to put a 2FA for a better protection. I don’t feel safe... See more
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Eightcap is an award-winning regulated broker which specialises in providing online Forex and CFD trading solutions to clients worldwide via the popular MetaTrader and TradingView platforms.
The Rialto, South Tower Level 35, 525 Collins Street, VIC 3000, Melbourne, Australia
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Scam and can not withdraw money from this broker. when you need to withdraw it, you need send to them all document from your company, all your insight to you. now is 3 weeks i just keep email and not receive money.

Reply from Eightcap
getting slipped heavily since December... 3-4x bigger sl, had a trade on nas100 SL got slipped by 27$ of priced movement on RAW account. absolute trash broker, it has been like that for months. spare your mental health and money and find some other broker

Reply from Eightcap
Absolutely professional and expert customer services. Trading Platform etc everything is so easy to trade. Happy for Life with 8Cap...Cheers

Reply from Eightcap
did not mention minimum amount when depositing funds via crypto on the page.
did not explicitly say to only use ethereum blockchain for the ERC-20 chain.
money gone.
provided them the transaction id, they cant even get it back.
what nonsense is that.
arbitrum is an ERC-20, it will still be received on their end. probably cant be bothered.
first time user. decided to try out this broker as they support tradelocker platform.

Reply from Eightcap
Top broker best customer service very fast replies and follow ups to make sure everything is done safe and fast

Reply from Eightcap
Good customer service and provides solution to every problem encountered

Reply from Eightcap
Unfortunately, my promised bonus of 20% on my deposit has still not been applied, even after 11 days, which in my opinion is unacceptable. Despite several emails, I have not received any updates. I am really frustrated about this.

Reply from Eightcap
I would like to express my appreciation to Vencislav from the Accounts Team for his outstanding support in handling my investment withdrawal request.
He demonstrated a high level of professionalism and efficiency, especially in expediting my case. Despite the usual processing timelines, he made the effort to prioritize my request and ensured everything was handled smoothly without unnecessary delays.
His clear communication and responsiveness throughout the process gave me confidence and peace of mind. It is evident that he is committed to delivering excellent customer service and truly cares about clients’ needs.
Thank you once again, Vencislav, for the prompt and efficient handling of my request. Your support is greatly appreciated.

Reply from Eightcap
Great execution, perfect support team, quick response and timely withdrawals.
Best broker i have ever used.

Reply from Eightcap

Reply from Eightcap
I started evaluation account on February 9th 2026 and was funded on March 3rd 2026 with a certificate issued to that effect. I traded the account to profit of $3234.33 and requested payout on March 18th 2026. The payout was declined on excuse that the coupon for the purchase was invalid.
The question EightCap needs to answer is how invalid coupons gets allowed on their platform. How many other traders are victims of invalid coupons? Why was i issued a certificate of recognition on a coupon they claim is invalid, why was i funded and on Invalid coupon only to be denied payout after all the efforts and energy decipated.
Update:
Eightcap has responded publicly but has maintained its position privately that no payout will be made. No explanation has been provided as to why the account was allowed to pass evaluation, be certified, and funded if it was not eligible for withdrawal.

Reply from Eightcap
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