Eightcap customer care is excellent! Many thanks to Vencislav that helped me to withdraw my funds. Only suggestion (for eightcap website) is to put a 2FA for a better protection. I don’t feel safe... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
⭐️⭐️⭐️⭐️ “I’ve had a good experience using 8cap for CFD trading. The platform is stable and execution has been consistent. I haven’t been able to fully integrate it with TradingView yet, but o... See more
Company replied
GOOD & FAST SERVICE MAKE US BECAME A LOYALTY OF CUSTOMER WILL LONG STAY, LONGEST USING WHICH COMPNY "B" THAT WE SATISFIED.
Company replied
Hello, I'm a new client with Eightcap, having joined three days ago. The registration process was very smooth and detailed, providing all the information I needed. They seem trustworthy, and I made a... See more
Company replied
Company details
- Finance Broker
- Currency Exchange Service
- Financial Institution
- Gold and Silver Trading Company
- Stock Broker
Written by the company
Eightcap is an award-winning regulated broker which specialises in providing online Forex and CFD trading solutions to clients worldwide via the popular MetaTrader and TradingView platforms.
Contact info
The Rialto, South Tower Level 35, 525 Collins Street, VIC 3000, Melbourne, Australia
- 0383734800
- customerservice@eightcap.com
- eightcap.com
4.1
Great
4K reviews
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Easy account fixups
It was a while ago but i had some issue opening up accounts through their portal, but turned out i had too many live ones and there were some old ones stuck in the background somewhere. they got it cleared up quickly and i was back to trading in no time. easy and quick service, other brokers have taken forever to sort out stuff like that. eightcap did great!
June 8, 2025
Reply from Eightcap
Dear Matt,
We really appreciate your feedback. It’s great to hear that our customer support team has been providing you with a positive experience. Please reach out anytime you need assistance.
Warm regards,
The Eightcap team
Reply from Eightcap
Dear Kanda,
Thank you so much for your great feedback. We are glad to hear that you're enjoying our fast connection and smooth transactions. Providing a seamless experience for our users is our top priority. We look forward to serving you again
Best regards
Eightcap Team
Reply from Eightcap
Thanks, Mabutho! We’re thrilled you’re enjoying great crypto instrument options.
Stay away
I have worked with many brokers and wanted to give a try to eightcap because of their server locations... It was the worst experience I have ever had with an FX broker. They are so slow it almost feels like a scam. Crypto withdrawals take 4-5 days. They respond your emails with at least 1 day delay and their execution speed lately is so bad. Also what kind of broker does not send automated emails about deposit and withdrawals... If something happens you basically have no proof.
I would stay away from this broker
February 23, 2026
Reply from Eightcap
Dear AK,
Thank you for your honest review. You deserve clear information and realistic timeframes, especially when it comes to your funds.
We’d like to review your withdrawal or transfer requests, confirm the current status and provide you with a more specific update. Please contact us at global@eightcap.com with your account details so we can look into this as a priority.
All the best,
The Eightcap team
it is all right
March 26, 2026
Unprompted review
Reply from Eightcap
Thanks, Miko! We love hearing from our clients.
Reply from Eightcap
Appreciate the review, Naz! Let us know if you ever need support.
Quick help Very good communication…
Quick help Very good communication with the necessary help
March 25, 2026
Reply from Eightcap
Dear Kristina,
Thanks so much for your review! We’re delighted to hear our support team has been able to assist you. If you ever need anything, we’re here and happy to help.
All the best,
The Eightcap team
Am very disappointed with thier risk…
Am very disappointed with thier risk management team and I totally disagreed with thier submission. This is making it the second time my payout was been declined, the last was news trading which is completely not through. Account number 11101126399 .This is not a prop to relia on in the long run.
March 25, 2026
Unprompted review
Reply from Eightcap
Dear Ifeanyi,
Thank you for your review. We haven’t been able to locate any related account to the number you mentioned or a support ticket. If you can provide more details via email, we’d be happy to look into this further.
All the best,
The Eightcap team
everything was good and smooth in the…
everything was good and smooth in the proces with a quick response.
March 24, 2026
Reply from Eightcap
Dear Brian,
We really appreciate your kind review! It’s great to know you’re having a positive experience with us. Should you need any assistance moving forward, our team is only a message away.
Warm regards,
The Eightcap team
Reply from Eightcap
Appreciate the feedback, Simon! Our team is always here to help.
Good very good
March 23, 2026
Reply from Eightcap
Thanks, Miguelito! Reach out anytime – we’re here to help.
Reply from Eightcap
Thanks, JMike! Reach out anytime – we’re here to help.
value for time
March 24, 2026
Unprompted review
Reply from Eightcap
Appreciate the feedback, Amanpreet! Our team is always here to help.
Don't waste your time
This is a business model whose success depends on the misfortunes or failures of its clients. It's really sad how they operate.
March 2, 2026
Unprompted review
Reply from Eightcap
Dear Finn,
We’re sorry to hear about your experience. Please contact our customer support team so we can look into this and assist further.
All the best,
The Eightcap team
Reply from Eightcap
Thanks, Ivan! Wonderful to hear our team could support you.
Very serious broker 5*
March 19, 2026
Reply from Eightcap
Thanks, Simona! Great to hear you’re having a positive experience with us.
good company
March 18, 2026
Reply from Eightcap
Appreciate the review, Jesús! Let us know if you ever need support.
Reply from Eightcap
Thanks, Jen! Wonderful to hear our team could support you.
Low leverage i cannot ger my 0.01 lot…
Low leverage i cannot ger my 0.01 lot on btc wtf????!
March 19, 2026
Reply from Eightcap
Dear heemha8118@gmail.com,
We apologize for the inconvenience. The situation opening a 0.01 lot on BTC is due to specific leverage limits for Cryptocurrencies, which differ from Forex pairs and vary by account type or risk policy.
Please verify the leverage conditions at https://www.eightcap.com/th/trading/most-popular and plan your trades using the Margin Calculator in your Client Portal.
For further assistance, please contact our Live Support .
Best Regards,
Eightcap Team
I got accepted right away
I got accepted right away. I've been really exited on starting my Trading journey and Eightcap is going to help me in the process.
March 19, 2026
Reply from Eightcap
Dear Yukji,
Thanks for the wonderful feedback! We’re delighted to hear Eightcap has been working well for you. Please don’t hesitate to contact us if you ever need support. Happy trading!
All the best,
The Eightcap team
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