eiretyres.com Reviews 330

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Avoid! I ordered 2 tyres and after 9 days I received an email that the tyres were delivered back to the sender. Horrible AI customer service, horrible real agent with no manners. Requested a refund. W... See more

Rated 1 out of 5 stars

absolutely shocking service ordered 1 tyre online, paid by credit card and received confirmation of payment and order have since received 4 emails requesting payment by bank transfer. we are a mai... See more

Rated 1 out of 5 stars

Four separate orders. Eight attempts to pay via dead PayPal, card payment links or bank transfer (supplied IBAN 1 digit short and insisted correct). Has some issue going on with Revolut.... See more

Company replied

Rated 5 out of 5 stars

2 tyres delivered on a Tuesday and the remaining 2 on a Wednesday. Odd that all 4 didn't arrive together, but no complaints. As described and fast delivery. PayPal option present as a safety net, unl... See more

Company details

  1. Tire Shop
  2. Car Accessories Store
  3. Wheel Store

About eiretyres.com

Written by the company

Eiretyres.com is your personal online specialist for tyres of all brands and sizes. Find the right tyres for your vehicle in an exceptionally wide selection – whether it's a small car, limousine, motorcycle, or light truck, you will always find the right tyres at a great price.

Speed is the strength of Eiretyres.com: directly from the internet to the road. Even during peak seasons in spring and autumn, this online tyre retailer ensures constant availability thanks to its vast stock.

Eiretyres.com offers an exceptionally broad selection of tyres and car accessories in various product categories, such as:

Delticom AG, the company behind Eiretyres.com, is one of the pioneers in online tyre retail, operating online shops in over 40 countries. Since the turn of the millennium in 1999/2000, the company has been offering a wide selection of tyres online.

Thanks to an extensive network of fitting partners, customers can have their new tyres sent directly to a professional fitting workshop when placing their order.


Contact info

2.2

Poor

TrustScore 2 out of 5

330 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Cheaper but not as convenient

Delivery was quite slow- 6 business days. Cheaper than local garage but not exactly straightforward as when finally delivered you must then find a garage to fit them and pay a surcharge (no fault of Deltityres/Eiretyres of course) but worth bearing this all in mind. Worth the wait?

January 21, 2024
Unprompted review
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Reply from eiretyres.com

Dear Customer,

Thank you for your review.

As an international company we perform deliveries all over Europe, as well as to the UK. Current lead time is 8 working days, however, delays due to stock or customs are possible. This is mentioned in the Delivery&Payment section on site. We are sorry to hear your order has been also delayed. Please send us your order number for a check up if needed.

Thank you for cooperation.

Your mytyres.co.uk Team

Rated 1 out of 5 stars

Don't waste your time and money

Don't waste your time and money! Ordered two tyres, was charged twice on two separate occasions but no order was shipped. Spend nearly 3 weeks trying to get an answer as to where the tyres were and why I was charged twice. Cancelled the order on week 4. On week 6 (two weeks after I cancelled the order) I got a dispatch notice that the tyres are on the way. Followed by an email that I would have to return the tyres once I receive them. Its 12 weeks on from the original order and nothing has arrived.

October 26, 2023
Unprompted review
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Reply from eiretyres.com

Dear Mr Loftus,

Thank you for your review.

Your order has been cancelled, no further delivery will take place. The refund has also been processed.

We hope this unfortunate situation will not prevent you from doing business with us again in the future and that this way you will give us the opportunity to improve your opinion on our company.

Your eiretyres.com Team

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Rated 1 out of 5 stars

Ordering gamble

UPDATE: Dear eiretyres, you were informed on multiple occasions that the collection could be done any day Monday to Friday. You seem to ignore this information everytime. Also, I have spent nearly an hour on the phone number you have provided and was constantly told I'm number eight in the queue.

Order from them only if you are into gambling.
I ordered twice before and it was all ok, ordered third time and instead of getting Uniroyal 255/40 R19 got some cheap, unbranded 185/65 R15! This is a some mistake to make!
Contacted them straight away and was told that they will pickup the tyres and refund or replace the goods.
As I needed tyres urgently I have bought them locally and requested refund.
Two weeks later I am still waiting for pickup (and of course my money back)!!!
I'm seriously considering using Visa Chargeback at this stage.

November 24, 2023
Unprompted review
eiretyres.com logo

Reply from eiretyres.com

Dear Mr Wyszynski,

Thank you for your review.

Unfortunately, Irish collections need to be arranged with a 2-3 working day difference. Since we have been processing your preferable dates twice too late now, pick up was not yet arranged. Please call us on 0818000052 to provide a suitable date or please confirm that any date would suit you and we will arrange a collection.

Thank you for cooperation.

Your eiretyres.com Team

Rated 5 out of 5 stars

Tyres

Great service,only took a few days to Ireland,will be getting all my tyres here from now on.

November 9, 2023
Unprompted review
Rated 1 out of 5 stars

RD 51248585

Ordered on 03-09-2023
contacted multiple times
waited 3 weeks contact them multiple times always was told will be contacted next day but NOTHING

this company is a SCAM!!!!

September 19, 2023
Unprompted review
eiretyres.com logo

Reply from eiretyres.com

Dear Mr Opoczka,

Thank you for your review.

According to DPD your order has been delivered. We have sent you a separate e-mail with more details.

We hope this unfortunate situation will not prevent you from doing business with us again in the future and that this way you will give us the opportunity to improve your opinion on our company.

Your eiretyres.com Team

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Rated 5 out of 5 stars

Prompt and efficient delivery.

I ordered tyres at this busy Christmas period and I am very pleased the tyres are exactly as ordered and arrived within five days of the order.

December 15, 2022
Unprompted review

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