EKOOK Reviews 

240
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Really tasty really easy to make, first class! High quality ingredients, well packaged, easy to make instructions. It really is a restaurant quality meal made at home. So far tried the wild boar... See more

Rated 4 out of 5 stars

I ordered 4 meals two being two different ravioli dishes which were delicious, two being pasta ie. spaghetti Bolognais the other carbonara which were ok. It could be better packed the total meal in a... See more

Rated 5 out of 5 stars

Just had my second order. The food is absolutely delicious. Very generous portions and the fact you can freeze it makes it super easy to always have something lovely to eat on standby. My only critici... See more

Rated 4 out of 5 stars

First time ordered pasta by post, delivered on time, nicely presented, clear instructions how to post, liked them all except for the one with truffle sauce which was so revolting it nearly made us sic... See more

Company details

  1. Online Food Ordering Service

Information provided by various external sources

A sight for sore eyes, a fragrant smell which will quickly capture your attention, the chance to touch and manage our incredibly fresh ingredients from Italy, a mind-blowingly delicious taste which will let you understand what a really traditional home-made granny's style pasta is, this is what we meant to give and share when we decided to create EKOOK...a real pleasure for senses! We do believe that quality is the key. If you want to share something, you should do your utmost to provide the very best of that. That is why our founder would basically like to take the Italian tradition, with his beloved grandma's crucial advice and experience, directly to your tables. We would like to provide top-quality food to share with your family and friends. The unique experience we would like you to enjoy comes from both the best possible quality of the ingredients we use and the traditional manual skill we can rely on. Choose your pasta, get it on the following day and EKOOK it in five minutes! Italian tradition, our passion and your touch, these are the ingredients for a Masterpiece!


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4.3

Excellent

TrustScore 4.5 out of 5

240 reviews

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4.3

All reviews

(240)

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Rated 5 out of 5 stars

Delicious

The Wild Boar ravioli was delicious and the Truffle sauce was amazing.
A little expensive for me to buy regularly though if not for the discount.

May 27, 2021
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Rated 4 out of 5 stars

Good delivery

Good delivery, well packaged, the pasta was very good also quick and easy to prepare, good portion size also.
Would buy again.

May 26, 2021
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Rated 3 out of 5 stars

Tastier sauces please.

The 2 boxes arrived early on the selected date.As i was not going to use either of the pasta meals straight away I froze them as instructed.
The gnocchi was a little disappointing as we found the sauce rather bland and the walnut pieces rather large.
The ragu was tasty.The other pasta dish ( a fish one)was also a little bland for our tastebuds.I think the sauces would be easier to use and heat if they were in pots rather than plastic packets.I will order some different flavours in the future.

May 14, 2021
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Rated 2 out of 5 stars

I bought 4 of their dishes

I bought 4 of their dishes, all different. I used one fresh and put the other 3 in the freezer. The fresh one was ok, not that tasty and I emailed them of my concern, NO REPLY.
I have just opened my second from the freezer and once defrosted tried to delicately separate the ravioli, difficult indeed and some split. Still no response from EKOOK, WHY???????????
Not a very good customer relationship, I think they need someone to answer reports etc. I doubt we will order again.

May 10, 2021
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