ElectraStim Reviews 

226
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Communications and shipment was excellent considering I live 10,000km away on a tiny island Singapore. It took less than a week to arrive in good condition. Both the Axis and the Flick Duo... See more

Rated 5 out of 5 stars

Delivery arrived on time, well packed. Tested the device and it is fantastic much better than the other Electra stim devices. I had all of them

Company replied

Rated 3 out of 5 stars

Great advice and general selection. Would be nice to have the choice of 8mm sound rods. 5 ring set too big until fully erect. Viper is useless. Keeps falling off. Nice concept but needs a way to secur... See more

Rated 5 out of 5 stars

I've had the ElectraStim AXIS Luxury Electro Stimulator for about 1yr. I've also bought most of the accessories to go with it too. It's been an awesome adventure. So good, I wore this bad boy out. I'v... See more

Company details

  1. Sex Toy Store
  2. also in
  3. Electrical Equipment Supplier
  4. Electronics Engineer

About ElectraStim

Written by the company

The Official home of ElectraStim branded electro-sex toys, stimulators and accessories. High quality pleasure for the e-stim connoisseur. Quick, discreet delivery and warranty as standard. Designed in the UK; sold worldwide.

Launched in 2001, the team at ElectraStim have over twenty years of experience making electro devices for the adult market and a passion to create the most fun and innovative e-stim toys available. Visit Electrastim.com Electro Stimulators Browse Catalogue


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

226 reviews

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4.4

All reviews

(226)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top quality device

Delivery arrived on time, well packed. Tested the device and it is fantastic much better than the other Electra stim devices. I had all of them

October 20, 2026
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Reply from ElectraStim

Thank you for your amazing review Borislav!
- The ElectraStim Team

Rated 2 out of 5 stars

The adhesive on the patches was poor.

The adhesive on the patches was poor.

October 13, 2026
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Reply from ElectraStim

Hi Brian,

We're sorry to hear you've had issues with the adhesive on your ElectraPads. We'd love to hear more about your experience and see if there's anything we can do to help.

Please reach out to us at info@electrastim.com so we can look into this further.

We appreciate your feedback!

Rated 5 out of 5 stars

AXIS

The device,Axis, delivers a fantastic sensual experience. With the ability to connect to on-line tracks it gives a great variety of sensations
A problem with the device was corrected efficiently under guarantee.

October 12, 2026
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Reply from ElectraStim

Thanks for the great review, Henry! We're glad you're enjoying your AXIS. We really appreciate your support!

- The ElectraStim Team

Rated 5 out of 5 stars

Software Update

I had a question regarding software updating and I got the perfect answer. Thank you.

October 11, 2026
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Reply from ElectraStim

Thank you for your review. We're glad we could help you - The ElectraStim Team

Rated 5 out of 5 stars

A brilliant product

A brilliant product with many variations and options.Their up dates and support team are excellent and totally professional thanks .

October 10, 2026
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Reply from ElectraStim

Thank you for your amazing review Denis! - The ElectraStim Team

Rated 5 out of 5 stars

The best EMS product I ever tested so…

The best EMS product I ever tested so far, too bad the software for firmaware update for windows 10-11 is malfunctioning

October 9, 2026
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Reply from ElectraStim

Thank you for your review. Please get in touch at info@electrastim.com if you need support with our update software - The ElectraStim Team

Rated 5 out of 5 stars

Great

Great, hassle free ordering and prompt delivery 👌
It does what it says though for my taste,it could be a more powerful, but I need to experiment more.

September 21, 2026
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Reply from ElectraStim

Thank you for your review Graham! We really appreciate your feedback - The ElectraStim Team

Rated 1 out of 5 stars

not received my product

not received my product

September 11, 2026
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Reply from ElectraStim

We’re sorry that your order has not arrived yet. We’re aware of the issue with Royal Mail and, as mentioned when you contacted us, we are currently investigating this with the courier and doing everything we can to get it resolved as quickly as possible.

Please rest assured that we won’t leave this unresolved and will make sure the situation is sorted for you. Thank you for your patience while we investigate.

-The ElectraStim Team

Rated 3 out of 5 stars

OK. Great advice and general selection

Great advice and general selection. Would be nice to have the choice of 8mm sound rods. 5 ring set too big until fully erect. Viper is useless. Keeps falling off. Nice concept but needs a way to secure it better. Would be better if power boxes took industry standard 3.5mm plugs. Good customer service.

August 26, 2026
Rated 5 out of 5 stars

Quality product

Quality product supplied as described with efficient delivery tracking and delivery lead times.

April 27, 2026
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Reply from ElectraStim

Thank you for your amazing review!

Rated 5 out of 5 stars

Excellent customer service qnd quality products!

I placed my first order on 1 December 2025 and waited a few months before reviewing to properly assess long-term quality. After extended use, I can confidently say I’m extremely satisfied.
I’m based in South Africa and ordered from the UK, and the entire experience was seamless. The website is easy to use, communication was clear throughout, and delivery was impressively fast for an international order. Everything arrived in professional, travel-safe packaging.
I purchased the Sirius 4-electrode silicone plug, electro pads, and a cable. The product quality is excellent—high-grade conductive silicone, well-manufactured, and durable. The pads are reusable and hold up very well over time.
I did order the wrong cable by mistake, but customer support was outstanding. The team was professional, knowledgeable, and easy to communicate with, even when discussing more sensitive product details.
Highly recommend ElectraStim for their premium electrostimulation products, reliable international shipping, and exceptional customer service. I’ve already placed another order with them and I am so happy with the second service and order!

December 1, 2025
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Reply from ElectraStim

Thank you for your incredible review Ferdinand.

Rated 1 out of 5 stars

So underwhelmed by this product

So underwhelmed by this product, sensations are so localised to the pads, have asked to return the product but their not interested, lots more pleasure from a £20 wand from amazon. A wasted £170

March 12, 2026
Unprompted review
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Reply from ElectraStim

Hi Kevin, thanks for the feedback. We're sorry to hear about your experience not meeting your personal standards. We have no record of an order from you or an email to us requesting a return.

It's also important to note sensations with electrostimulation can feel quite different for everyone, and factors like pad placement, conductive gel and intensity settings can make a big difference to the experience. We would be happy to provide some tips.

Rated 5 out of 5 stars

Excellent product all the way around. Easily worth the price paid.

Customer Service: 5 stars. Right there with the best. Communication was prompt for business service, explanations, instructions, dialog was also clear and concise. They went well above and beyond facilitating the shipping and delivery process.

Product: 4.75 stars. Just cannot say something is perfect. Features are plentiful - lots of patterns and each pattern is adjustable for a different experience any time the user wants. With the Link, having control from a phone makes the device and accessories exciting to use and be using literally anywhere and everywhere. The mic option is really fun in the right environments - you sort of have control and are a sort of at the mercy and whim of whats going on around you. Love that it has a configurable boost option too. Oh, and it packs a heavyweight punch. Be aware! I’ve used other devices and this is 25% stronger than anything I’ve yet tried. The interface is super easy to figure out and use. It’s too new to comment on durability and reliability.

Instructions: 5 stars. Highly detailed, with appropriate pictures and is presented using fluid english!

February 26, 2026
Unprompted review
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Reply from ElectraStim

Thank you very much for your amazing review!

Rated 5 out of 5 stars

Highly, Highly Recommended!

I gotta say, they really blew me away with the customer service here. I sent an email to describe an event (a piece of stim gear I bought while traveling / vacationing wouldn't work when I got home) and Jody immediately offered to replace it even though I bought it at a retail store that they supply. Very quick reply, very quick shipment of replacement, follow-up emails to let me know the new piece shipped, and a very nice 'thank you for being our customer' note. That's the kind of customer service that is guaranteed to keep me coming back and using them for all the gear I need. Jody went out of her way to help me and make sure I was happy with their stim gear. On top of the great customer service, they have a great selection of nice gear all very high quality IMO. I highly recommend ElectraStim for all of your stim gear purchases. I know I’ll be buying more!!!

February 9, 2026
Unprompted review
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Reply from ElectraStim

Thank you so much for the detailed review!

We pride ourself on our amazing customer service and high quality e-stim products.

Rated 5 out of 5 stars

Easy buying experience

I found the whole process of buying from ElectraStim very easy and straightforward. The website is easy to navigate and the description of the products is clear. I particularly liked the compatibility chart.
My purchase was delivered by UPS to one of their collection points in plain wrapping. Communication was excellent. All this made the purchase quick, easy and stress free.

January 6, 2026
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Reply from ElectraStim

Thank you for your great review George. We're glad you have an easy buying experience.

Rated 5 out of 5 stars

Good to go direct.

When I was looking for toys online I couldn't find what I wanted until I clicked on the Electrastim site, there I found exactly what I was looking for, the prices were reasonable and they had items that weren't on the other sites, making my experience even better.

January 9, 2026
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Reply from ElectraStim

Thank you for your fantastic review Aaron.

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