Electricals Online Reviews 

Great service, ordered on Wednesday evening, delivery on Friday morning. Best price for the item I was looking for online and free tracked delivery - couldn't ask for more. Thankyou Electricals Online - I'm glad I found you.

Ordered a car charger and it arrived next day. Even got a free set of airpods from a sweepstake i was automatically added into for buying it. what a company!

ordered EV charger with 4-5 day delivery time scale. 17 days later still no delivery. No waring that delivery may be delayed. No reply tracking details say its non for-filled

I've lost track of how many purchases I've made with Electricals Online. Great customer service, fast dispatch and shipping and a great product selection.

Had good stock and fast delivery, had to call up to check stock, was put through to a human who solved problem instantly.

Great products , well packaged, quick delivery…. Very happy

Fast delivery and order correct first time

Easy to order good communication
Fast delivery.

Ordered 7 lights on the 6-Jul26 placed the order before 12 noon for next day delivery, a week on and there are no updates, using AI to interact with the company on chat, a bit useless as all AI chat bots are, i am not sure why they use the crap its useless and frustrating. I am still waiting for updates as to when the items will be delivered its £92.96 spent. ordered the lights as the reviews are pretty good on Trustpilot. so far i have not had a good experience.
we had a power surge and blew several lights in the building and waiting a week for 7 lights is a long time, i could have gone to another supplier and paid slightly more but would have had them ontime.

Ordered an air conditioner, seemingly unit was delivered to the wrong postcode (delivery company blamed EO, EO blamed delivery company) I had to chase up - asked for a refund as I never had the unit, EO told me they would need to get the unit returned to them before they refund.

The unit has been back with them 10 days (according to tracking) and as yet no refund has been handed back.

Could I have my 560 pounds back please?

Cowboys

Electricals on line were very compétitive on price , it was DHL WHO let the delivery down and lost our order. Elec on line helped & sorted it for us. DHL eventually found our order but delivered late. I would still be happy to order from Elec on line again.

Next day delivery took 4 days. Tracking information when it was finally made available clearly showed that UPS hadn't got the item to deliver but nobody really seemed to know what was going on. Got here in the end though.

Well received items I purchased. Give it 5*

Arrived in good time, well packaged, and at a great price. Will be visiting the site again if I need any electricals

Good service, quick delivery and as ordered. Can't say fairer than that

I ordered a air conditioning unit for next day delivery that never came. There was no tracking emails, texts, nothing. Despite emailing the company there was no replacement sent out or anything done to investigate the courier company they used, nothing. It's taken two weeks to get the money refunded. No apologies, good will gesture, nothing. It's the first and last time using this company

Great price, quick delivery and professional help provided.
What more can you ask for?

Provided exactly what I ordered and delivered in a very fast time frame. Thank you

They were informed that my newborn was unwell with temperature, and toddler got bad nosebleeds from the heat and couldnt sleep, also that my wife was ill with temperature in a flat of 34 degreesm so we urgently needed the air conditioner sold next day service. On multiple times implied air conditioner would arrive when none of their tracking information showed that to be true putting my kids in serious harm as we didnt have the time or money to find a replacement. Unit only arrived 3 days after advertised when heatwave was nearly over.

Will be taking complaint further so other parents avoid this situation which another complaint on here (with a baby) seemed to have also. No accountability taken for their actions but instead seemed self congratulatory that they delivered multiple orders late in seriously dangerous heat where children were suffering due to their incompetance, which again was their response to another complaint here. It seems that when our kids are screaming from the effects of a dangerous heatwave we should comfort ourselves that this small company took on more orders than their infustructor could handle.