Electricsandlighting Reviews 

153
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Excellent customer service, discussed in full my order and answered all my technical questions. Split delivery to ensure speedy delivery of lights in stock and gave ETAs for remaining order. Each ligh... See more

Rated 5 out of 5 stars

All members of staff I have spoken to have been very kind to an older customer who is not sure exactly what she needs to purchase! The order arrived very well protected and items were exactly a... See more

Rated 1 out of 5 stars

Ordered Grolux aquarium tubes 23rd April 2015 in stock 2-3 days delivery money taken stright away via sage pay from my credit card still awaiting delivery on 2nd May (order shows as processing) web si... See more

Company replied

Rated 5 out of 5 stars

It was the first time I came across Elactricsandlighting after scourering web for particular item. They were much cheaper than competitors, placed order on Monday delivered Wednesday morning as promis... See more

3.9

Great

TrustScore 4 out of 5

153 reviews

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3.9

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(153)

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, discussed in full my order and answered all my technical questions. Split delivery to ensure speedy delivery of lights in stock and gave ETAs for remaining order. Each light had been individually checked before sending and labelled to show this. I also visited the shop prior to my purchase and their front of house service was equally as good. I placed the order well ahead of electrician fitting so we have yet to see the lights insitu but so far so good

April 24, 2018
Unprompted review
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Rated 5 out of 5 stars

Good service

Sorry to have rated 2 stars in my first review and i do agree with ablectrics that it was delivered within 5 working days time frame, hence changing my rating from 2* to 5*. So nothing to improve here and I confirm that have received prompt service from electricsandlighting company.

January 5, 2018
Unprompted review
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Reply from Electricsandlighting

Sorry you felt things did not go smoothly I have looked into things our end and the agreed delivery time frame on your light was 5 working days and it was delivered to you in that time frame? We normally see small delays during Christmas as it is so busy but your order was delivered on time.

If you wish to discuss this further please feel free to contact us.

Kind Regards
ABLECTRICS

Rated 5 out of 5 stars

Good prices and great service.

Very competitive prices and prompt delivery. Helped me sort out a delayed delivery immediately with a friendly and polite approach. Will be using them again.

December 14, 2017
Unprompted review
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Rated 5 out of 5 stars

Great customer service

This is the first time I have used Ablectrics. We visited their shop first and received great advice and help in a very friendly manner. I subsequently called the store on a couple of occasions as I needed further advice. On both occasions they were both courteous and helpful.

I ordered my lights via their website (which was easy) and received a phone call a few days later to advise me they had arrived. I had the option of having them delivered but, as we were away, it was better for us to collect them from the shop.

When picking them up from the shop the service I received was as friendly as it has been the whole way through. I would certainly use them again and would have no hesitation in recommending,

I enjoy good customer service and this is exactly what I got.

September 28, 2017
Unprompted review
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Rated 5 out of 5 stars

Excellent service from a great local company…

Excellent service from a great local company. The staff in the Gloucester Road shop are friendly and helpful, the online ordering process was easy, I received a phone call to update me on the progress of my order, and cancelling one item I no longer needed was dealt with quickly and efficiently.

September 13, 2017
Unprompted review

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