Electronic First Reviews 428

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Purchased a Spotify subscription at a reduced price from Electronic First. They are based in the UAE. Was provided a login that worked for 3 days then the Spotify account was cancelled/blocked - appar... See more

Rated 5 out of 5 stars

I just bought an Animal Crossings Account. I have to admit: It gave me quite some stress seeing a couple of bad reviews online. But now a couple of hours later, my kid is happily playing. The proces... See more

Rated 1 out of 5 stars

They will send login details instead of an official redeem code. Then, they will try to hack into your system to gain access to your device and sell your profile online. Although they are just scam... See more

Rated 1 out of 5 stars

The activation instructions stated that you would receive a code that you could enter in a Games Launcher to activate a game. Instead of a code, I was sent someone else's login information, which I wa... See more

2.5

Poor

TrustScore 2.5 out of 5

428 reviews

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Rated 1 out of 5 stars

Fraud Site !

It is a fraud site. I have confused between them and the original Electronic First

The legit site is:
electronicfirst.com (one word without dash in between)

July 23, 2024
Unprompted review
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Rated 1 out of 5 stars

This site is a fraud

This site is a fraud! I bought a game and in 5-7 days I was banned by EA, I checked everything and the last reason was that they banned my account. I even didn't try to reimburse the money.

July 22, 2024
Unprompted review
Rated 4 out of 5 stars

I was quite sceptical to begin with

I was quite sceptical to begin with, possibly because I'm not the most technically minded. Anyways, after a few messages to and fro I got a hold of a gentleman called Steven and he was extremely helpful. Switch game was finally downloaded and my son was a happy boy!

July 9, 2024
Unprompted review
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Rated 1 out of 5 stars

Faulty Game key with no solution or refund

I recently bought a game key for rust, not long after running it i realised that it had a lot of previous bans for servers like Werewolf gaming. These bans included cheating and hacking.

When i sat through the long vigorous 3 week wait for my ticket providing all the neccesary info.

I was met with “ Thank you for contacting ElectronicFirst. My name is Roxy and will be assisting you today.
We apologize however we can not provide a replacement account or a refund since the account has already been banned by Steam”

Honestly i am chocked that they could not provide a solution.
Will never use them again and will be sure to tell my dear gamer friends to steer clear of this website

June 13, 2024
Unprompted review
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Rated 1 out of 5 stars

Very, very bad

Scam! They have no clue what they’re doing. Responding after several hours with a question you already answered before. Spent a couple hours trying to download a game and I still don’t have it! Also, my account is not working anymore out of a sudden? I can’t believe this.

June 30, 2024
Unprompted review
Rated 1 out of 5 stars

Scam Buyer Beware!!!!

Scam. I bought a Steam account from them. I logged in one time to see if everything was fine. 4 hours later I start getting emails saying there were changes made to the Steam account. They went in and changed the password to the account.

Opened a support ticket 3 days ago, no response

June 29, 2024
Unprompted review
Rated 5 out of 5 stars

amazing service

I had a slight issue getting the verification code, but Jack was extremely helpful and had it sorted within 5 minutes of me contacting support, brilliant customer support received and very happy with the product I ordered which was Elden ring for my Xbox.

June 28, 2024
Unprompted review
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Rated 1 out of 5 stars

A Big SCAM don't be a fool!!!!

they said they'll give me a refund and then just stopped replying. waited for 7 days and still no refund. and they deleted our conversation.

June 13, 2024
Unprompted review
Rated 4 out of 5 stars

got there in the end

be aware they don’t advise that you have to wait hours for your game to be activated and go through a live chat that you will struggle to get a response from however saying that, Fred and Xav were very helpful and helped me install the game and even though it’s 12 hours later, i’m just glad i’ve got it

June 18, 2024
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Rated 1 out of 5 stars

Massive scam

Massive scam. Horrible customer service. It’s basically theft. They ask you to link some random e-mail address to your account. I asked for a refund since I didn’t receive my product and they stopped responding.

June 10, 2024
Unprompted review

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