Tv ordered through Amazon, 65" Samsung, Box and packaging all in tack. Upon opening the box TV was damaged. Must be through their QA process as no physical damage only apparent when switched on. TV st... See more
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Website states: Next day delivery - item NOT received next day - had to contact them to get it delivered late. Item was advertised as NEW - package showed signs of being opened; sealed with tape;... See more
I initially felt suspicious considering the advertised cheap price. However I placed an order for a microwave over the phone on late Wednesday,, and was told it would be delivered on Friday. Sure en... See more
Ordered a Qled tv on Friday 2.30pm, it was delivered the following day at 8am. Cant recommend Empire enough, 1st class service bargain tv ( £100 less than anywhere else ) pleasant guy dropped it off,... See more
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Samsung HWQ990B soundbar
I ordered the latest samsung 2022 sound bar, it arrived the very next day and it's £300 cheaper than all competitors.
The item was brand new. I will be using this company again
Amazing Value and Service
Amazing value and service. Highly recommended. Made the whole experience of buying a sound bar soo easy.
Good communication and delivered when…
Good communication and delivered when they said they would.
We purchased this item via a well known…
We purchased this item via a well known online shopping website but directly contacted Electronicempire to get the item delivered earlier. And they did! The item we purchased was delivered and tested to utmost satisfaction. Will recommend
Great service
Great service - efficient delivery and very helpful when speaking to them.
Very happy with our purchase
Very happy with our purchase. Item delivered on time and was as described. Highly recommended, thank you
Excellent buying experience
Great prices and a rapid delivery. Bulky item arrived in under 24 hours from the order being placed.
Impressive service.
TV purchase
Purchased TV fast & friendly service. TV delivered in about 90 minutes ( I did have to help move it into the flat but did not mind )
Great service with quick speedy delivery
Very quick dispatch and delivery
Very quick dispatch and delivery. Excellent communication. Really happy with my LG Oled TV
My 85 Inch OLED Arrived
My 85 Inch OLED Arrived - I got a Free Upgrade with guarantee delivery. Clear communication and the delivery driver was on time. Can't fault anything. TV installed today and working fine. Happy with everything. Recommended seller. Will use them again.
Bought 4K OLED, cheapest online, great delivery!
Just bought a 4K OLED TV from Electronic Empire and I'm very impressed. Wanted to hold off writing the review a few days in case there was anything wrong with the TV but it has been perfect!
Not only was the TV significantly cheaper than I could find anywhere else on the internet (Over £500 cheaper than the next cheapest!) but the customer service has been great.
It does say on the website that larger orders like TVs will take longer than the usual 2 days delivery however they still delivered it within 4 days which I think is pretty good!
I was called after about 2 days to confirm when the delivery would take place. They delivered it themselves and it was well secured in the van to prevent damage in transit. The box was fully sealed and there was no damage whatsoever and they helped me carry it into the living room. The only thing is they seem to go under a few different company names (Invoice was from Premier AV Centre) which may be a little confusing but is no issue in the grand scheme of things.
I would highly recommend shopping here and I will most likely return when I need something else like a sound system!
Bought a Sonos Arc off them
Bought a Sonos Arc off them. Best price on the Internet and even better when collected. Nice to get a good deal from an independent supplier as opposed to the AtoZ Internet Supplier or worse still Kurries......would check them out again when buying something else. Can't comment on customer service as was in and out quickly. But, efficiently served.
Great price very happy
Great price very happy, would shop with them again
On the whole very happy
On the whole very happy. Good price and they give you a good timing for your delivery. Email communications could be better as I had to chase them to get a delivery date. But it did arrive quite quickly all the same
Great TV and service
Very good TVs and service.
Very good TVs and service.
I've bought two ex display TVs from Electronic Empire in the last two months, both have a 12 month guarantee, they look like new and work perfectly. The cost saving is £100 plus on TVs which normally cost between £400 and £500. The phones are answered quickly by real people and they're friendly and professional. Delivery for both was within four days. I'll carry on buying from here.
Great Service
Very good customer service and reassuring detail regarding the product and warranty also delivery information
Highly recommend Electronic Empire
Highly recommend Electronic Empire, put my order in for Samsung TV Thursday pm & order was delivered Saturday am even before allotted time. Excellent communication too.
Good service and good product
Bought a TV from this company last week. The day after purchase was contacted to arrange a delivery. Staff was very helpful and friendly. Delivery happened as agreed, done by a company and staff also very professional that assisted us to bring TV to our flat.
Even that there was some damage on package due to transport, TV was well protected and no damage to the equipment. TV has been working well with no problems since then.
Good service, would buy again from this company.
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