Elegant Fires and Design Reviews 

217
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The Chimney Engineer , Phil, was kind and courteous. Respected our property . Did a good clear of our woodburner with efficiency. Tidied up. He explained and advised us of wood use and firelighters.... See more

Rated 5 out of 5 stars

Excellent service. I purchased a stove several years ago and have had it serviced every year since; Elegant Fires by Design cleans and services the fire and sweeps the chimney. They always contact m... See more

Rated 5 out of 5 stars

Had a fire fitted yesterday by Phil and he’s done a fabulous job, but after 30 years plus fitting fires this chap definitely knows what he’s doing!! Clean, professional, knowledgeable and no nonsense... See more

Rated 5 out of 5 stars

Elegant Fires and Design were recommended to me by Lifestyle Fireplaces in Sale. I needed a chimney sweep before the installation of a new gas fire. Phil attended last week and did a fantastic jo... See more

Company details

  1. Fireplace Store

Written by the company

Fires, Fireplaces,Woodburning stoves, Chimney sweep, Flue lining, Service and repairs


Contact info

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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4.9

All reviews

(217)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Great seevice

Andrew was very punctual, pleasant and helpful and finished the work sooner than I had expected

November 2, 2022
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Rated 5 out of 5 stars

Highly Recommended

Elegant Fires and Design provided an excellent service for our two fires. Their engineer knew his stuff and got a fire which had been out of use for months back into service. Highly recommended.

October 5, 2022
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Rated 5 out of 5 stars

Fabulous service

Fabulous service. Professional and friendly when originally installing my log burner and annual follow up servicing and chimney sweeping is excellent. My log burner is left looking better than brand new and gives me peace of mind. A brilliant company to deal with.

January 27, 2022
Rated 5 out of 5 stars

Excellent Service

Excellent service, reliable, professional and friendly. The fire, surround and hearth was installed and the finish was perfect. Very happy!

November 29, 2021
Unprompted review
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Rated 5 out of 5 stars

Would thoroughly recommend

Would thoroughly recommend. Phil and the team have provided us with a beautiful wood burning stove that we love, at a great cost and superb service.

October 25, 2021
Rated 5 out of 5 stars

The service of two Gazco fireplaces…

The service of two Gazco fireplaces installed by Elegant Fires and Design in our house a few years ago has always been done very efficiently and profesionally by very knowledgable and polite engeeniers. I wholeheartedly recommend Elegant Fires and Design to all considering to have fireplaces installed in their homes.

September 22, 2021
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Rated 5 out of 5 stars

We are delighted with our new fireplace…

We are delighted with our new fireplace and stove. The standards of craftsmanship were very high throughout the installation.
The aftercare has been excellent with a full demo and clear guidance on how to get the best out of our new stove.

July 3, 2021
Rated 5 out of 5 stars

Dead birds and nest removal

I found I had a dead bird in my chimney and asked Phil if he could come and remove it urgently. Phil fit me in quickly even though he was busy and it turned out to be a massive job as was blocked with old nests and 4 dead birds. Phil did an amazing job at removing everything and sweeping chimney after. He stayed until it was completed which took him much longer than expected due to size. The team was polite, friendly and tidy and did a great job. Thanks so much we will be using you again when we move house. Definitely recommend 👍🏼

June 27, 2021
Unprompted review

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