Elektro's Reviews 487

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I recently ordered a replacement controller card for my Nuova Simonelli Musica coffee machine from Elektros, and I couldn't be more pleased with their service. The team was incredibly helpful, guiding... See more

Rated 5 out of 5 stars

Got my Eureka Mignon Specialita grinder in just 2 weeks from purchase. Grinder was well packed in double box with very sufficient bubble plastic and styrofoam to endure even rough handling. I'll defi... See more

Rated 5 out of 5 stars

Perfetto come sempre. Consigli e servizio al top e un vero sopporto tecnico e di qualità. Grazie! Many thanks to Gianni and his team. Even many years after the purchase, they give great technical supp... See more

Rated 5 out of 5 stars

Incredibly fast. I've ordered modified Oscar II on Monday evening and received it on Friday (to different country). A very tiny black spot on the service was that they forgot to pack ordered blin... See more

Company details

  1. Coffee Store

Written by the company

Shop online Macchine da caffè, macinacaffè, accessori e ricambi delle migliori marche: Bezzera, ECM, La Pavoni, Nuova Simonelli, Quick Mill, Eureka, Fiorenzato*************** Elektro's est spécialisé dans la vente de machine expresso Bezzera, ECM, La Pavoni, Nuova Simonelli, Quick Mil. Moulins Bezzera, Eureka, Fiorenzato. Accessoires, pièces détachées********************************* Elektro's authorized dealer Nuova Simonelli, Bezzera, Quick Mill, La Pavoni coffee machines and Grinder Eureka, Fiorenzato


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

487 reviews

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Rated 5 out of 5 stars

Always a pleasure when buying....and…

Always a pleasure when buying....and support afterwards. Wish all shops had this level of service.

November 28, 2018
Unprompted review
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Reply from Elektro's

Thank you for your appreciation and we hope to have you among our customers in the future too

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Rated 5 out of 5 stars

Very excellent

Very excellent, fast delivery and excellent protection

November 28, 2018
Unprompted review
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Reply from Elektro's

Thanks for your appreciation

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, selection and price. Super fast shipping as well as a very responsive contact with Gianni. Highly recommended.

November 16, 2018
Unprompted review
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Reply from Elektro's

Thank you !

Rated 5 out of 5 stars

Very prompt shipment

Very prompt shipment; Spare parts were the exact ones I ordered. I would purchase from you again. Thank you!

November 13, 2018
Unprompted review
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Reply from Elektro's

Thank you to you !

Rated 5 out of 5 stars

Good service and good price

Good service and good price. Not very quick shipping. Approximately 2 weeks to Cyprus

November 12, 2018
Unprompted review
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Reply from Elektro's

The delivery service made with Poste Italiane is slower than the courier :-(
However 11 days for delivery to Cyprus is normal. Thank you !

Rated 4 out of 5 stars

All good! My Oscar Simonelli is happy

Good price, good handling. For my Oscar I bought a mod-kit and other stuff. 3 days from order to receiving package in Denmark. Nice FAQ on their website. All good!

November 9, 2018
Unprompted review
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Reply from Elektro's

Thanks !

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Rated 4 out of 5 stars

As expected, good delivery time still could be a little better

I am satisfied of the overall. I would have given 5 stars but I sent a mail request a few weeks ago and did not get any answer from elektros.
Since it seems to me that service is something important for you, I thought it would be worth to be reported.

November 6, 2018
Unprompted review
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Reply from Elektro's

Hi, we're sorry but we checked all the emails and we did not find any email with your address. We have also checked in the spam folder and nothing here too. It's a mistery. We always reply to emails within 12 hours of their reading. Thanks

Rated 5 out of 5 stars

Great service

Great service. Purchased an Eureka grinder that was sent to Argentina! Thanks for your help and assistance!

October 31, 2018
Unprompted review
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Reply from Elektro's

Thanks Claudio, the burrs should be delivered tomorrow, I'll keep you updated

Rated 5 out of 5 stars

I always buy all my coffee related…

I always buy all my coffee related stuff here. Very good shop and very nice owner.

October 24, 2018
Unprompted review
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Reply from Elektro's

Thanks Marc, sooner or later we will meet in person :-)

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Rated 5 out of 5 stars

Good price

Good price, fast shipping.

October 21, 2018
Unprompted review
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Reply from Elektro's

Thank you !

Rated 5 out of 5 stars

Definitly recommend!

Received the grinder within a few days. It was packaged very well and shipped really quickly to the Netherlands. Would definitely recommend this seller.
They also have really friendly and quick customer support. I had some issues with the checkout but that was resolved in minutes.

October 19, 2018
Unprompted review
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Reply from Elektro's

Dank !

Rated 5 out of 5 stars

Well

Well, all is perfect even to deliver to the Canarias :D :D

October 18, 2018
Unprompted review
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Reply from Elektro's

Thank you ! We were also surprised by the speed of shipping

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