Elektro's Reviews 487

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I recently ordered a replacement controller card for my Nuova Simonelli Musica coffee machine from Elektros, and I couldn't be more pleased with their service. The team was incredibly helpful, guiding... See more

Rated 5 out of 5 stars

Got my Eureka Mignon Specialita grinder in just 2 weeks from purchase. Grinder was well packed in double box with very sufficient bubble plastic and styrofoam to endure even rough handling. I'll defi... See more

Rated 5 out of 5 stars

Perfetto come sempre. Consigli e servizio al top e un vero sopporto tecnico e di qualità. Grazie! Many thanks to Gianni and his team. Even many years after the purchase, they give great technical supp... See more

Rated 5 out of 5 stars

Incredibly fast. I've ordered modified Oscar II on Monday evening and received it on Friday (to different country). A very tiny black spot on the service was that they forgot to pack ordered blin... See more

Company details

  1. Coffee Store

Written by the company

Shop online Macchine da caffè, macinacaffè, accessori e ricambi delle migliori marche: Bezzera, ECM, La Pavoni, Nuova Simonelli, Quick Mill, Eureka, Fiorenzato*************** Elektro's est spécialisé dans la vente de machine expresso Bezzera, ECM, La Pavoni, Nuova Simonelli, Quick Mil. Moulins Bezzera, Eureka, Fiorenzato. Accessoires, pièces détachées********************************* Elektro's authorized dealer Nuova Simonelli, Bezzera, Quick Mill, La Pavoni coffee machines and Grinder Eureka, Fiorenzato


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

487 reviews

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Rated 5 out of 5 stars

Awesome Service

Ordered an Oscar ii with OPV and Sirai to be posted to Denmark. Excellent and accurate communication received about when delivery would arrive. Plus time to deliver was very fast.
Everything arrived double boxed with loads of padding so no chance of damage to the machine. Gianni is also super helpful with any questions.
Very happy with the service and would absolutely use Elektro's again.

March 19, 2019
Unprompted review
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Rated 5 out of 5 stars

Eureka Mignon specialita.

I ordered the Eureka mignon specialty. Delivery was very fast. Excellent packaging.
Nothing would happen to the parcel, even if it was dropped out of the car.
Well thank you.
I changed old Mignon. The new specialty is extremely quiet and has a perfect timer. It is heavier and more stable.

March 17, 2019
Unprompted review
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Rated 5 out of 5 stars

Excellent

I was most satisfied with access and willingness. Professional team.
I recommend this Dealer.

March 8, 2019
Unprompted review
Rated 5 out of 5 stars

Some of the best and fastest customer service ever

Very fast, precise and informative information from Elektros customerservice. I wanted to change burrs in a grinder and was informed with a few reported problems doing that. I changed my set up to and arevery happy with the advice. Internet shops around the world could probably learn a lot from Elektros!

/Carsten

March 3, 2019
Unprompted review
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Rated 4 out of 5 stars

New Eureka Mignon SILENZIO

I purchased new Eureka Mignon SILENZIO 16CR BLACK in Feb 2019. The grinded coffee is very fine and consistent and low noise. However, I observed that the below several problems.

1) The polishing of Filter holder fork is poor, and it still stuck manufacturing process's sticker, that feels not comfortable.
2) The opening/closing tab for container was made of plastic, but it looks like cheap and poor.
3) The position of sticker of the brand (Eureka) on outer grinder is deviated from centre.

For overall performance of this grinder I still love it and will recommend to my friends. But I hope the quality of outer product can be improved.

February 22, 2019
Unprompted review
Elektro's logo

Reply from Elektro's

we have already reported your observations to Eureka, we hope that in the near future Eureka can improve the aesthetics

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Rated 5 out of 5 stars

Great experience

The grinder I was ordered arrived fast and well packed,
Thanks Elektros for a great service

January 16, 2019
Unprompted review
Elektro's logo

Reply from Elektro's

Thanks Roey

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