Elementis Boiler Experts Reviews 97

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, noting that they are knowledgeable and take pride in their work. Many people highlight the thoroughness of the service, with issues being identified and resolved effectively, and appreciate being kept informed throughout the process. Consumers frequently mention the punctuality of the team, the cleanliness of their work, and the clear explanations provided. The service is often described as outstanding, reliable, and highly recommended for both installations and annual maintenance.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism, efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grant took time to explain what he would need to do in the installation. Kept us informed when he would be arriving which was a great touch. He spotted an issue in our loft that could have been di... See more

Company replied

Rated 5 out of 5 stars

We booked a boiler strip down service and it was nothing short of professional. We were regularly kept informed via email and text of our upcoming appointment and estimated arrival time. The service... See more

Rated 5 out of 5 stars

A year ago Grant Chaney (Elementis Boiler Experts) installed our new boiler (Ideal) and the time came around for its first annual service. I was able to book a service slot within 10 days. Grant arriv... See more

Company replied

Rated 5 out of 5 stars

Grant from Elementis Boiler experts are super efficient. He serviced our boiler to a high standard . The best of all is that we are on a recall system and get a reminder every year that our service... See more

Company replied


Company details

  1. Boiler and Heating Service

Written by the company

shoulders above the rest with our quality of workmanship and the way we treat our customers. We pride ourselves on treating each and every customer like they're the only customer we have and treat their homes with the utmost respect. The job will be completed to budget, in the time we promised to the highest standards, boilers are the only thing we do and we do it the best in the business. We have over 300+ ⭐️⭐️⭐️⭐️⭐️ Online Reviews from Google, Which? Trusted Traders, Trading Standards, Trustpilot and Facebook


Contact info

4.9

Excellent

TrustScore 5 out of 5

97 reviews

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Rated 5 out of 5 stars

Highly recommended...

Very pleased with the install of my new boiler (.. and tank). Based on a very old system, they did encounter a problem that resulted in a necessary change in how the system would have to be configured, Grant offered a solution and was very fair and reasonable with the uplift cost. Couldn't be happier, highly recommended.

January 2, 2025
Unprompted review
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Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

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Rated 5 out of 5 stars

central heating boiler problem resolved

realistic price to quote for boiler repair ,also excellent advice reguards the economics of repair against cost of boiler change .excellent neat work .Found Grant to be very trustworthy .Gas safe .

November 29, 2024
Unprompted review
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Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Excellent service

Excellent service! Highly recommended

November 25, 2024
Unprompted review
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Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Very reliable when contacted

Very reliable when contacted, communication was excellent with when he was arrived and cost. Let me know when he was 15 mins away. Great work. Would certainly recommend and will be using again

November 11, 2024
Unprompted review
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Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

A technically thorough problem solver..

As well as performing an excellent anual boiler service, Grant at Elementis offers customers real long-term technical value for getting the best from their central heating systems.

November 7, 2024
Unprompted review
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Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

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Rated 5 out of 5 stars

Great

Very Professional Great Communication High quality of work Very pleased

November 4, 2024
Unprompted review
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Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Done multiple jobs at my property & my…

Done multiple jobs at my property & my annual boiler service.
Communication is perfect.

November 4, 2024
Unprompted review
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Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Great service clean tidy very…

Great service clean tidy very efficient. The booking system is easy to use. And the most refreshing that they turn up when they say they will. 5 stars from me

October 28, 2024
Unprompted review
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Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Reliable and knowledgeable service

It's the first time I've used Elementis, but will definitely use them again. Mine was a straight forward service of an old school boiler. Grant was in touch a few days before and on the morning of the appointment - communication was excellent.
The service went well, Grant arrived on time, took care to put on overshoes and cracked on with the service. At the end we discussed the efficiency of the boiler, He explained it was still serviceable and reliable. We discussed options and I asked for quotes on two types of boiler installation. Grant supplied these a day or two later, both very reasonable. When I'm ready to change up I'll definitely choose Elementis as the supplier and installer. Thank you.

October 24, 2024
Unprompted review
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Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

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Rated 5 out of 5 stars

Great boiler service

Very happy with the boiler service, efficient and quick and regular yearly reminders are great.

October 24, 2024
Unprompted review
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Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Professional and efficient

Communication was great, was done what agreed on the quote, no surprises or let dows, efficient and on time, 10/10.

October 14, 2024
Unprompted review
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Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Highly competent and efficient boiler…

Highly competent and efficient boiler engineer. Excellent appointment system and communication on booking.

October 2, 2024
Unprompted review
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Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

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Rated 5 out of 5 stars

Brilliant from start to finish

Grant was brilliant from start to finish. We knew we needed a new boiler, but the current setup was a bit wacky - essentially had a floor standing boiler which was too powerful for the need. Grant thought outside the box how it could be future-proofed in a sane way - was able to figure out a way to cut a different position for the flue and have a wall-hung boiler in a tight space… even though it cost more in labour, because of the need to reconfigure everything, it was probably the same price as having to replace like for like given the floor stander was far more expensive than a right-sized wall hung boiler.

The work was carried out cleanly and efficiently over a couple of days.

Grant was also very patient in answering all my dumb questions too…

Definitely recommend Elementis for your boiler work!

October 3, 2024
Unprompted review
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Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

New Ideal heat only boiler fitted

Grant sent a text with an arrival time. Arrived with his fellow engineer. fully explained how they intended to tackle the job of fitting a new heat only gas boiler. Tested the integrity of our whole gas system for leaks, then laid dust sheets in the working areas and proceeded to do the job. Produced very neat pipework even in the loft where it will never be seen. Flushed out the system refilled and then checked the satisfactory operation of all equipment. Tested the boiler and gave us a printout of the results. Explained the boiler controls which are so easy on an Ideal boiler. Cleared everything away, you would never know they had been so tidy. After two days got gas safety certificate by email. all good. Would thoroughly recommend this company for there pricing, communication and tidy work.

October 1, 2024
Unprompted review
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Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Fantastic Service

Always fantastic service from Elementis, very quick and easy to book appointments online and the communication is great. Grant is efficient and professional and I wouldn’t use anybody else.

October 7, 2024
Unprompted review
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Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Excellent work on

Excellent work. Job done by the engineer is professional and I'm very satisfied with the service from the company. Thanks

September 30, 2024
Unprompted review
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Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

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Rated 5 out of 5 stars

New Boiler from Elementis

Grant fitted a new Worcester combi boiler for us. Job done in no time at all, no mess, no issues. Would highly recommend 👍🏼

September 27, 2024
Unprompted review
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Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Professional, Excellent service & great prices

Very easy to book appointment for a yearly boiler service. Grant was so helpful. On the day, the engineer arrived on time and was very tidy, confident on what needs to be done. Very professional and knowledgeable. I will certainly use Elementis Boiler Experts again. Thank you Grant

September 3, 2024
Unprompted review
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Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Very thorough

Booking-in process was easy with good communication leading up to the appointment. Arrived promptly, worked very efficiently and answered all my questions clearly. Thank-you...and see you next year!

September 23, 2024
Unprompted review
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Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

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