Often reaching out for customer support is less than ideal.. normally don't get a person your get a half baked AI. This company does it right.. easy routing, then when I get to an actual person they... See more
Company replied
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Created with AI, based on recent reviews
Written by the company
Empowering the Web’s Creators
Whether you’re launching a side project, building a business, or showcasing your portfolio, Elementor gives you the freedom to create, design, and manage your online presence just the way you envision it.
With our powerful tools, you can customize every aspect of your site, sell products and services, and grow your brand with advanced marketing features without writing a single line of code.
At Elementor, we believe your website should reflect your unique ideas and aspirations. That’s why we’ve built a platform that lets you bring your vision to life—no matter how big or small. Your vision, your website—built with Elementor.
Elementor’s powerful eCommerce tools, seamlessly integrated with WooCommerce, empower you to sell anything, anywhere, with complete control. Manage your products, customize your store, and optimize your marketing efforts all within the Elementor interface. Whether you’re building a small online boutique or scaling a large eCommerce business, Elementor’s flexible and robust infrastructure, paired with WooCommerce, ensures your store delivers a seamless shopping experience, remains secure, and performs reliably even as your business grows.
Join a global community that helps each other achieve their goals.
Written by the company

Tel Aviv, Israel
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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I've used Elementor to build my websites for years and both their products and their service never lets me down. Issues with technology are always part of the process but Ivy, Ann, and their many other wonderful support staff make dealing with that side of it easy and fast. Highly recommended.
Agent (Ray) handled my questions quickly and with clear and useful guidance. Ray had a clear grasp of both my tech. issues and what I was asking. A customer service interaction that solid is rare, especially in 2026.
Not only that I love Elementor, but their Priority support is extremely fast and helpful. Phine did amazing job!
Outstanding customer service. Responded quickly and resolved my issue - over the weekend, too!
Super helpful and made the migration process quick and easy, walked through and ensured it was a success
Many thanks for the quick and competent help with my problem.
I would gladly use your services again.
Phine helped me to solved the issue where my library couldn't load. He is patient and friendly.
Phine and the Elementor support team provided an outstanding service. They strictly respected the 24-hour response window, and once the ticket was open, their technical support team reacted immediately. They accurately identified a complex server-level security conflict with Imunify 360 and gave me precise, reliable steps to restore my website files safely. Everything was back online and running perfectly within minutes. This level of fast, highly skilled expert help is exactly why a Pro subscription is worth every penny. Highly recommended!
I experienced a critical error that caused my website to stop working completely. I found multiple conflicting solutions across different platforms, none of which resolved the issue. Eventually, I contacted Elementor support.
Within minutes, they provided the first suggested fix, which worked immediately and fully restored my website. The speed and clarity of their support were outstanding.
Special thanks to Maricar for the quick and effective assistance.
I received second-level support from Ray, who was very quick and helpful. In just a few steps and in a short amount of time, he managed to resolve an issue that was holding up my agency's operations. Excellent work.
The Elementor support team has been outstanding. They were patient, professional and dedicated throughout the entire process of resolving the conflicts I had on my website. Every member of the team who handled my ticket was helpful, thorough and went above and beyond to find the root cause of the issue. Highly recommended.
Ray really took the time to help me and answer my question so that I could move forward with my hero section! He was very knowledgeable and courteous!
Elementor gets a few things right, but it's too buggy and now, with upgrades, it's gotten much harder to make simple changes to a website. Don't ask for 'Angie' the AI assistant unless you like disappointment. I've been days trying to do 1 simple addition, that used to take minutes. I'll be moving away, just using regular Wordpress from here out. It's made me hate it - and I paid the upgrade.

Reply from Elementor
I have built dozens of websites with Elementor, and it continues to be one of my favorite website builders. I love how easy it is to use, especially when building and updating websites for different types of businesses.
Over the years, I’ve worked with other website builders when client projects required them, but Elementor is the platform I consistently prefer and return to because the workflow feels intuitive, flexible, and reliable. It allows me to create professional WordPress websites without making the process overly complicated.
The addition of Angie has also been incredible. It has made the platform even more useful and has added another layer of support to an already strong builder.
For anyone building WordPress websites, Elementor is still the tools I trust and recommend.
I've had a problem, that I could not figure out my self. Fast personal support solved the issue in few minutes.
Agent did a great job of identifying and solving the problem. I appreciate it.
I have used Elementor for several years, but have never needed customer support services until recently. My issue was handled by Ivy who was exceptionally responsive, knowledgeable, and helpful in resolving the problem. I’m grateful and impressed.
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