The two customer service agents that i spoke with were phenomenal. They tried everything they could to get my price down so that I could stay, but they did were still about $50 higher than a different... See more
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no hassle, just plain easy to understand car insurance quote. plus they are cheaper than the other places and they don't share my info with every one and their mom lol not getting 476thousand spam cal... See more
Everything was done online and it couldn't have been any easier or faster even if I tried!! I usually don't like not speaking with a live person to conduct my business, but this was so convenient... See more
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Company details
- #33 of 40 best companies in Auto Insurance Agency
- #13 of 23 best companies in Home Insurance Agency
- #38 of 62 best companies in Insurance Company
- #2 of 2 best companies in Motorcycle Insurance Agency
- #6 of 8 best companies in Renter's Insurance Agency
About Elephant Insurance
Written by the company
We’re the friendly, trusted car insurance experts. We protect your herd.
Get a quote
We protect your Herd! Like all elephants, we go to the ends of the earth for our herd, guiding you through the unfamiliar and unforeseen. We charge through challenges with compassion and confidence only experts can. We’re good listeners and always remember what matters most—your protection.
We offer simple, affordable car insurance that’s easy to understand and use. The journey starts with an easy online quote with coverage information along the way, or by phone or chat with a licensed agent. Our tools help you find the best protection for your needs and budget, and we’re always here to help you if you need to file a claim.
Headquartered in Richmond, VA, we’ve been recognized as one of Forbes America's Best Insurance Companies, named USA TODAY’s 2026 America’s Best Customer Service in Financial Services and have achieved a lower-than-expected complaint rate (NAIC Private Passenger score). As a certified Great Place to Work®, we pride ourselves on a strong, inclusive culture.
Car insurance discounts Try our Coverage Wizard ContactContact info
P.O. Box 5005, 23058, Richmond, United States
- 877-218-7865
- customerservice@elephant.com
- elephant.com
4.4
Excellent
1K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Affordable insurance
Affordable insurance. Helpful customer service. Easy claim filling. The best insurance company for your automotive needs.
February 20, 2026
Unprompted review
excellent service
excellent service, spoke with a rep on the phone and was very eager and helpful. Greatest insurance rate I’ve had in my entire life.
March 1, 2026
The staff was very knowledgeable with…
The staff was very knowledgeable with me. First of all they assisted me in understanding things
February 2, 2026
Reply from Elephant Insurance
Thank you for your kind words! We're delighted to hear you found our insurance easy to set up and affordable. If you ever need assistance, please call us at 877-218-7865, Monday–Friday, 8am–6pm EST. We appreciate having you as part of the Herd! - JT
Elephant is the least expensive…
Elephant is the least expensive insurance I was quoted. I requested quotes from all the national insurance companies and Elephant beat them by half.
January 31, 2026
Reply from Elephant Insurance
Thank you for your kind words! We're delighted to hear you found our insurance easy to set up and affordable. If you ever need assistance, please call us at 877-218-7865, Monday–Friday, 8am–6pm EST. We appreciate having you as part of the Herd! - JT
Everything went well throughout the…
Everything went well throughout the whole process!
January 1, 2026
I got to speak to an AMERICAN whom was…
I got to speak to an AMERICAN whom was thoughtful insightful & VERY PATIENT!
February 2, 2026
They stepped up to the plate
They stepped up to the plate, and gave us the best coverage and deal possible.
February 2, 2026
Online application was super simple and…
Online application was super simple and straightforward. Cost was another factor...excellent value. Thank. you!
February 2, 2026
Reply from Elephant Insurance
Thank you for your kind words! We're delighted to hear you found our insurance easy to set up and affordable. If you ever need assistance, please call us at 877-218-7865, Monday–Friday, 8am–6pm EST. We appreciate having you as part of the Herd! - JT
Good place to have
I have really enjoyed having them. They gave the best rate and easy to use.
January 31, 2026
Reply from Elephant Insurance
Thank you for sharing your feedback. We understand how important it is to have consistent and transparent information about your rates. At Elephant Insurance, rates may change when new information is added to your quote, such as updated vehicle details, coverage adjustments, or when reports are returned during renewal or quoting. We strive to offer competitive pricing and review all available discounts for our customers. If you have questions about your quote or would like to discuss your concerns further, please contact our customer service team at 1-877-218-7865, Monday through Friday, 8am–6pm EST. We’re here to assist you and review your options together. - Joy
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