Elevatorsound Reviews 36

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Friendly and helpful staff. My order was dispatched quickly and arrived without any issues, and even had a friendly note which made it feel more personal.

Rated 5 out of 5 stars

Fantastic company. Have gone out of the way to provide me with items which are hard to find or generally out of stock everywhere. Always keep me up to date with what is going on, super fast dispat... See more

Rated 4 out of 5 stars

The item I ordered and paid for them turned out to be out of stock- very disappointing. But then the company pulled out all the stops to make sure that I was happy with a replacement purchase. I'd rec... See more

Rated 5 out of 5 stars

A fantastic business never too busy to answer queries by phone or in person, a great selection of modular gear at reasonable prices, everything ive ordered from the website has arrived the next day.

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4.8

Excellent

TrustScore 5 out of 5

36 reviews

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Rated 5 out of 5 stars

Great service

Great service, I ordered my modules, one of the guys emailed me to confirm everything and they arrived fast.

September 30, 2020
Unprompted review
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Rated 5 out of 5 stars

A total joy to order from

A total joy to order from. Outstanding customer service, responsive to emails, really (in my experience, including of eurorack module problems / exchanges) go the extra mile. I rate elevator. Would order from them by preference, even if they weren’t consistently nailing the best prices anyhows. Have seriously been tempted to drive down for a visit from York.

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

Best of it's kind!

The modular kings and a good bunch of people too!
They always go above and beyond to help their customers.

January 13, 2020
Unprompted review
Rated 5 out of 5 stars

A perfect shopping experience!

Marco replied my emails very fast, and he patiently answered all my questions. The payment via bank transfer went smoothly and the order arrived in perfect condition. I bought the "Volca beats individual output mod" and it's a neat little box! This is a company I will return to in the future.

Jon (Sweden)

January 9, 2016
Unprompted review
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Rated 5 out of 5 stars

Superb Customer Service + Reliable

Never experienced such helpful customer service. Any questions I had, were answered in minutes via email. Reassurance from staff and constant updates about my order made my purchase with elevatorsound a pleasure.

Would buy again!

Brandon

June 29, 2015
Unprompted review
Rated 5 out of 5 stars

Honest, unpretentious, knowledgeable.

Being a complete novice in this area, I found Marco not only helpful but patient.
I could tell his advice was coming from someone who genuinely wanted to help and wanted me to get the most from my purchase.
I would recommend elevator sound without hesitation.

May 5, 2015
Unprompted review
Rated 5 out of 5 stars

10 out of 10 (because 5 stars isn't enough)

Marco and James are always so helpful, if they don't have it... they will do their best to get it for you! Gotta love their passion for the things they sell.

If you like machines that make noise, go to Elevator Sound!

April 28, 2015
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Rated 4 out of 5 stars

Great service after a shaky start

The item I ordered and paid for them turned out to be out of stock- very disappointing. But then the company pulled out all the stops to make sure that I was happy with a replacement purchase. I'd recommend them!

April 28, 2015
Unprompted review
Rated 5 out of 5 stars

A Review

great toys....... great service....... great fun.......
enjoying mooogs and verbs and oh and re-verbs :P
As a new producer of electronic sounds i have in all honesty not felt sold to in any way, its all about my needs, which, is the help i was after, and the opportunity to talk to and meet so many people is unique and way better than this web thing every day ........

April 28, 2015
Unprompted review
Rated 5 out of 5 stars

Simply a great Synth Shop

Helpful staff, good prices and great customer service. Marco and James know their stuff and are more than happy to let customers jam away on the gear in the shop or simply have a chat. A very open attitude in what can sometimes be a very elitist hobby.

April 28, 2015
Unprompted review
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Rated 5 out of 5 stars

A much needed rarity

Friendly, helpful, inspirational and a social hub. Bristol, and most other cities, have been crying out for a store like this and thankfully we now have one!

April 28, 2015
Unprompted review
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