Friendly and helpful staff. My order was dispatched quickly and arrived without any issues, and even had a friendly note which made it feel more personal.
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See what reviewers are saying
Fantastic company. Have gone out of the way to provide me with items which are hard to find or generally out of stock everywhere. Always keep me up to date with what is going on, super fast dispat... See more
The item I ordered and paid for them turned out to be out of stock- very disappointing. But then the company pulled out all the stops to make sure that I was happy with a replacement purchase. I'd rec... See more
A fantastic business never too busy to answer queries by phone or in person, a great selection of modular gear at reasonable prices, everything ive ordered from the website has arrived the next day.
Great service
Great service, I ordered my modules, one of the guys emailed me to confirm everything and they arrived fast.
A total joy to order from
A total joy to order from. Outstanding customer service, responsive to emails, really (in my experience, including of eurorack module problems / exchanges) go the extra mile. I rate elevator. Would order from them by preference, even if they weren’t consistently nailing the best prices anyhows. Have seriously been tempted to drive down for a visit from York.
Best of it's kind!
The modular kings and a good bunch of people too!
They always go above and beyond to help their customers.
Exactly what you want as a customer!
The service is top notch, the staff are friendly and very knowledgable, and they will always do their best on price. You feel confidant buying from them on every level.
A perfect shopping experience!
Marco replied my emails very fast, and he patiently answered all my questions. The payment via bank transfer went smoothly and the order arrived in perfect condition. I bought the "Volca beats individual output mod" and it's a neat little box! This is a company I will return to in the future.
Jon (Sweden)
Superb Customer Service + Reliable
Never experienced such helpful customer service. Any questions I had, were answered in minutes via email. Reassurance from staff and constant updates about my order made my purchase with elevatorsound a pleasure.
Would buy again!
Brandon
Honest, unpretentious, knowledgeable.
Being a complete novice in this area, I found Marco not only helpful but patient.
I could tell his advice was coming from someone who genuinely wanted to help and wanted me to get the most from my purchase.
I would recommend elevator sound without hesitation.
10 out of 10 (because 5 stars isn't enough)
Marco and James are always so helpful, if they don't have it... they will do their best to get it for you! Gotta love their passion for the things they sell.
If you like machines that make noise, go to Elevator Sound!
Great service after a shaky start
The item I ordered and paid for them turned out to be out of stock- very disappointing. But then the company pulled out all the stops to make sure that I was happy with a replacement purchase. I'd recommend them!
A Review
great toys....... great service....... great fun.......
enjoying mooogs and verbs and oh and re-verbs :P
As a new producer of electronic sounds i have in all honesty not felt sold to in any way, its all about my needs, which, is the help i was after, and the opportunity to talk to and meet so many people is unique and way better than this web thing every day ........
Simply a great Synth Shop
Helpful staff, good prices and great customer service. Marco and James know their stuff and are more than happy to let customers jam away on the gear in the shop or simply have a chat. A very open attitude in what can sometimes be a very elitist hobby.
Excellent service, quick, reliable
ordered the product through elevator sound, delivered within 2 days. Cannot fault service, will definitely use again
A much needed rarity
Friendly, helpful, inspirational and a social hub. Bristol, and most other cities, have been crying out for a store like this and thankfully we now have one!
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