Elfmemory Reviews 

The goods took a long time to arrive after being given incorrect tracking information, when they did arrive they were very poor quality, fake leather, no zip and minimal fleece lining, no fur at all. I was offered £5 refund, when I said I wanted a full refund they suddenly stopped replying to my emails.

SCAM

DO NOT USE

They are a Chinese company taking money and not supplying the goods. They don't give a delivery date or an expected supply date. Please don't use these you will not receive your items and when asked for a refund they don't respond. if you have purchased something contact your bank and dispute they payment as goods not supplied

Scammers

Boots didn't arrive. I have now had 4 different excuses. Trying to get money back via paypal

DO NOT USE

Scammers

Take your money and dont send the items.
Refused to give tracking information too by dodging question saying its sent.
Now in process of trying to claim my money back via PayPal

Awful awful awful!!! I have been waiting almost 3 weeks for my item to arrive! Poor service poor communication. DO NOT BUY FROM THESE PEOPLE. its a scam and they will take your money! I have asked for a refund or where my item is and they just say no please wait. Awful people

Total scam. They will take your money but your items will never turn up. Only way to contact is by an email adress which is fake, no registered adress or number. Do not buy.

BEWARE - SCAM
Like others i should have looked on here first. Ordered my boots 5th January and still no sign of them. As with others i have had emails saying they are on the way. Dont Trust Elfmemory!!

Feel so stupid as still waiting for boots I ordered early January. Companies like these should not be allowed. However they have answered emails but again like others have said they say ‘It is on it’s way’.
Where are they delivering from? China?

Order placed for boots without checking here first.
4 weeks gone by, customer service email saying not to worry- order on way.
But still no sign of boots or tracking number. I’d like the boots, or a refund. I suspect neither are on their way.
PayPal not interested in helping. This is a total Scam I think/ BEWARE.

Ordered boots 3 weeks ago - no sign of them. Disgusted that such a company can exist !!!! SCAMMERS - never going to rely on anything advertised on facebook again.

Bought two jackets, the quality is that of lining material and are too small. Tried to return them for a refund but I have been told they do not support refund or exchange and hope that I understand. Well I don’t! Totally shocked, this cannot be legally or morally right.
BEWARE. LEARN from my MISTAKE

Scammers!! Ordered a pair of boots on the 3rd January still not arrived. Apparently shipping to an express location ( obviously not my house) but haven't got any tracking information and refuse to refund.

Total Scam. Bought a pair of boots, not delivered, no tracking details, no shipping information, customer service non existent! All i got was 'don't worry' no info on this company anywhere, not registered with Company house, no address! Just an email. I feel so stupid! Will be complaining to FCT.gov and trading standards...

DO NOT ORDER

HAVE NOT RECEIVED 2 PAIRS OF BOOTS! £65 down now!! I WANT MY MONEY BACK YOU SCAMMERS.

Order placed 2 weeks.no response to email to customer service. Total scam outfit. Don't touch them

Scam. Ordered boots. Still not received a tracking reference after 2 weeks.

Do not use these fraudsters.

Almost a month and still no tracking reference

UPDATE. After a month of chasing a tracking reference and being advised that the boots had been despatched; I now have a tracking number. (Which doesn’t work at the moment)

Put the tracking ref into an app and the boots have been ‘leaving China’ for a month. When ordering I do not remember seeing anything advising country of origin. The quality advertised suggested that these boots are a premium product. This remains to be seen. Not sure why Sam Tovey got better service than everyone else. (See great review).

Never received goods, I ordered boots from them. Item not received and refused to answer emails about refund. Fake tracking number issued and only answer you get is "don't worry"
Customer service was non existent. Will be escalating a case through PayPal. DO NOT buy from these scammers!!!

Purchased online from this retailer. No proof of purchase or invoice or delivery details. No order delivered. Seems to be a scam! No contact details available either. Steer clear!