Eliquidemporium Reviews 

364
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

I used to buy their solo bar products until I received a faulty item. I tried to email them with no reply. Also today when I went on their website I got this message "This Account has been susp... See more

Rated 5 out of 5 stars

Can't fault them! Deliveries are in the hands of the carrier and when my package got lost (or hopefully just delayed!) they replaced it with super fast delivery and extras! Never had a company do th... See more

Company replied

Rated 5 out of 5 stars

EDIT: I left an unfair review due to delivery times, not Eliquid Emporium's fault, Mark was quick to reply to advise that Royal Mail issues have caused delays. The juice has arrived and is good, and h... See more

Company replied

Rated 5 out of 5 stars

Faultless service. I buy my cbd eliquids from Eliquidemporium. The website is easy to navigate and each product has a detailed description which is really important when buying cbd products. Checkout... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Premium Vape Juice and Vape Accessories Here at E-liquid Emporium, we ensure we bring only the very best products to our customers, making it easy to shop online for the tastiest Vape Juice from all over the world. Satisfy your sweet tooth with our candy flavour vape juice. Explore our fruity vape flavours of berries or grape or if you prefer, browse our sweet vape flavours of chocolate and dessert ejuice. Our most popular products are the Peng CBD e-liquids. A high grade full spectrum CBD cannabidiol hemp extract range. There are numerous products availabile in the Peng CBD Range, with new products always on the horizon. They are available in a 60/40 mix in liquid form, in 10ML, 30ML and 60ML bottles in upto 6 different flavours in 3 strengths. Also available in the highest grade paste, Peng CBD is at the forefront of the CBD market giving its customers the best possible experience. Vape without the nicotine with our extensive range of premium 0mg vape liquid. We are always on the look out for new and improved E-Liquids, so watch this space to satisfy your smoking urge without the nicotine. Although of course if you do still want the nicotine, then nic shots are also available with every E-Liquid purchased. We also supply hardware, with Vandy Vape Tanks and Smok Coils being amongst our best sellers we are able to provide a range of mods, tanks and coils. If you don’t see what you want on our site, that doesn’t mean we can’t get it for you so for all enquiries please email us at sales@eliquidemporium.co.uk, and we can advise if we are able to supply your item, and if not if there is anything similar we can advise of, ensuring you a positive vaping experience every time.


Contact info

4.2

Great

TrustScore 4 out of 5

364 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(364)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Quality service

Quality service! While they didn't have what I wanted in stock do, they phoned me to let me know what I could have as a replacement to make sure it all got delivered in time. Could not ask for more!

June 4, 2021
Advertisement
Advertisement
Rated 5 out of 5 stars

I believe the sign of a good company is…

I believe the sign of a good company is how they deal with problems... After placing my order I quickly received a personal email informing me that an issue regarding supplier production meant my order would be delayed. After being offered an alternative I opted to wait for the supply of my original order and was regularly updated on the situation. The customer service was truly exceptional and greatly appreciated.

April 14, 2021
Unprompted review
Eliquidemporium logo

Reply from Eliquidemporium

Thanks Tom, very good of you to post this, we appreciate it.
Mark

Rated 5 out of 5 stars

Good juice, good customer service

EDIT: I left an unfair review due to delivery times, not Eliquid Emporium's fault, Mark was quick to reply to advise that Royal Mail issues have caused delays. The juice has arrived and is good, and happy with swift, detailed response as to my concerns. Recommended supplier, hopefully Royal Mail will have sorted out their act before too long!

April 3, 2021
Eliquidemporium logo

Reply from Eliquidemporium

Hi Jake, sorry to hear this but this is exactly the reason we have the red warning banner on the website presently as there are serious problems in the Royal mail network.
Regards,
Mark
Thanks Jake, i understand the frustration, believe me i do. We send everybody's items with good faith, what happens after they leave us is beyond our control. We put our faith in the delivery operator and 9.8/10 it goes as it should do but right now is different, many things are going missing then appearing as much as 3 weeks later.
This also happened to a guaranteed next day item i sent to an offline customer who paid over £7 for the service. Also a whole batch of orders disappeared, after 10 days we replaced everyone's orders at our expense, 8 days later the whole batch appeared and were delivered meaning everyone got a free order as Royal mail have now declined our lost item claims. Any bad feedback we are seeing is all to do with delivery, which is fine but customers are directing the frustration at us and the reality is we don't deliver the items nor can we use another provider at anywhere near the same rates.
I'm confident that at some point the item will get to you i just can't say when unfortunately.
Thanks Jake, glad to hear it arrived in the end.

Advertisement
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look