Elite Wine Refrigeration Reviews 

882
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Would highly recommend this company. So helpful and knowledgeable. Excellent service from our first enquiry through to delivery, thank you Natalie. We love our wine fridge. We’ve had so many positive... See more

Rated 5 out of 5 stars

I bought a wine fridge from this company approximately 3 years ago. We needed to move the fridge for decorators and unfortunately 2 of the leg screws broke. I contacted Elite and the manager Call... See more

Rated 5 out of 5 stars

Absolutely fantastic. Lovely people and very efficient offering excellent pricing. They use a delivery company called Bishopsgate who were fantastic. On delivery day the roads into my village were clo... See more

Rated 5 out of 5 stars

Very helpful and patient answering my questions whilst choosing which fridge to buy. Purchasing was very easy, fridge was delivered quickly and without a hitch.

Company details

  1. Appliance Store
  2. Electronics Store

Written by the company

We're Elite Wine Refrigeration and we pride ourselves on our extensive collection of wine cabinets, we only work with premium companies and wine cooler specialists from all over Europe. The official distributor for Dunavox, Swisscave, Climadiff, Avintage, La Sommeliere and EXPO and Ireland distributor. Shop with us and order with confidence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

882 reviews

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4.9

All reviews

(882)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from start to finish

Easy to use website. Once ordered good personalised communication about the delivery. Received email with 3 hour delivery slot and they arrived in that time with call before they arrived with updated delivery time. Respectfull and friendly delivery men who removed all packaging and explained about leaving the fridge to stand until it settled. Good quality fridge exactly as described. Very happy all round!

January 30, 2025
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Rated 5 out of 5 stars

Enjoyable Experience

Great service and follow-up of the order till the actual delivery.
Hayley has been top and so were the 2 persons who did the delivery and collection. Keep it up!

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Good product. Excellent delivery.

Very pleased with the service and the product. Had a quick after sales question on spare shelves which was easily answered. The delivery team were superb: unpacked and put exactly where I wanted it. Thanks.

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! I had an issue with the plug/adapter for my new wine fridge, but Callum responded quickly and resolved everything in just a few emails (and on a Saturday at that!). Thanks to their prompt help, I had my wine fridge up and running in time for Christmas. I highly recommend purchasing from them – I'm happy with the product, and the responsive support improved it!

December 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Wanted a Wine Fridge for my husband for Christmas. Needed it to store wine and beer. I also wanted to go and see one in person. The team in Saltney were great . I received a warm reception, they were extremely helpful and knowledgeable. The fridge is perfect. The guys who delivered and installed it were also great . An absolute brilliant service, would highly recommend. We even got a big bow on it . Thank you

November 14, 2024
Unprompted review
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Rated 5 out of 5 stars

Extremely knowledgable and helpful

Extremely knowledgable and helpful, completely unbiased advice and great breath of knowledge. Callum was exceptionally useful in helping us pick the most optimal solution. Would thoroughly recommend

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service once again from…

Fantastic service once again from Hayley at Elite Wine. The extreme cold weather overnight sent the warning signal into action on my wine fridge. Hayley on hand to reassure me on what to do. I really cannot recommend Elite enough. Well done and thank you.

January 11, 2025
Unprompted review
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Rated 5 out of 5 stars

The website was easy to navigate

The website was easy to navigate - delivery went as promised. I was kept informed from the moment I booked. The wine cooler is fantastic - although I have just filled it with wine - I will see how the dual temp works and add to my review in tghe future.

December 9, 2024
Rated 5 out of 5 stars

Brilliant Beer Fridge

Perfect fridge for my kitchen, matches the wine fridge and is really cold. Amazing product.

The adapter plug supplied is so much better than I expected too, worth a picture on the web site to show buyers how good it is.

November 27, 2024
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Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Their website is easy to use with loads of relevant information to help you choose the best fridge. Checkout is a breeze with Apple Pay (and I assume other payment methods as you prefer). Received a confirmation and delivery details the same day. Extremely responsive on emails.

Delivery was outstanding. It was provided by a third party called Bishopsgate and they were excellent. They quite obviously had good training on delivering and installing wine fridges. They called ahead with a time, were very courteous and polite. Delivered in to the kitchen, unpacked, moved in to position, door handle fitted, fridge levelled, and all ready to go before they took all the packaging away. Advised on waiting at least 12hrs before switching it on which is correct.

November 18, 2024
Unprompted review

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