Elite Garages Reviews 

952
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 644 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the welcoming staff for their friendly attitude, ensuring that every visit is smooth and supportive. Consumers really appreciate the convenient online booking system, allowing them to easily schedule appointments and secure great value prices. Many people highlight the fast turnaround times for routine maintenance and tyre replacements. Some people were dissatisfied with certain vehicle repairs and air conditioning services, noting that problems persisted shortly after completion. Reviewers also mentioned frustrating experiences where mechanical issues remained unresolved despite paying substantial amounts for the required work. A few customers experienced delays due to incorrect parts being ordered or scheduling mix-ups.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficient, fast, and professional... See more

Staff

Customers consistently note positive experiences with staff, describing them as helpful, friendly, and highly... See more

Price

Clients share positive opinions on price, frequently highlighting competitive and reasonable rates for tyres... See more

Booking process

Consumers express satisfaction and appreciation for the booking process, highlighting it as quick and easy.... See more

Product

Users describe ambiguous interactions with product, reflecting a wide range of differing experiences. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ashford, Kent. I was able to check tyre price and availability online. I was given a next-day appointment for fitting 2 new all-weather tyres to front wheels of a Vauxhall electric saloon. I asked for... See more

Rated 5 out of 5 stars

Telephoned the KINGSBRIDGE site and was quickly booked in for a wheel alignment check (and adjustment where necessary) three days later. Greeted on arrival by the Manager and the car was quickly o... See more

Company replied

Rated 5 out of 5 stars

The staff were friendly and very helpful, gave me a free tyre check on all my tyres before changing 1 tyre that required changing, i shopped around for prices and these guys where the cheapest in Wes... See more

Company replied

Rated 5 out of 5 stars

I got a puncture while on holiday house hunting. All the staff at Elite garages in Bridport were super helpful. Ensured I got where I needed to be with some excellent advice and next day fixed my tyre... See more


Company details

  1. Car Service
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Mechanic
  5. Tire Shop
  6. Wheel Alignment Service

Written by the company

Elite Garages has been a family-run business for over 60 years! We have 19 branches across the south, offering MOTs, tyres, servicing and vehicle repairs!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

952 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(952)

636 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great experience at…

A great experience at Elite,Leatherhead. Found the tyre I wanted on Elite's website, best offer out of four local local depots that I tried, and Elite could fit same day, I arrived early and the work was completed ahead of the scheduled time. Most importantly, I experienced friendly and helpful service. Good attention despite the team coping with a new management structure.

June 23, 2026
Unprompted review
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Rated 5 out of 5 stars

MOT Test

MOT: Fast booking appointment. Speedy MOT with only one minor fault which was fixed on the spot and it passed. I always get great service from Elite.

June 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service.
Turned up without an appointment just before a long drive. Elite was able to do it quickly.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Elite Stroud, was ATS Euromaster

Have used the Stroud depot as ATS for several years now, and was always very happy with the service and staff. Am delighted to say that now as Elite, the level of service remains impressive, the same staff could not be more friendly and helpful. Always willing to go out of their way to provide solutions to problems. Please carry on!

June 23, 2026
Unprompted review
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Rated 4 out of 5 stars

Great service on the day

Great service on the day. Undertook the work at the agreed time. Very efficient, helpful and friendly. Initially had trouble getting through on the phone. Reception area clean and welcoming.

June 23, 2026
Unprompted review
Rated 2 out of 5 stars

Responsive but expensive and ineffective

Called in at The Portsmouth Coach and Horses Roundabout branch on the off chance they could regas our AirCon that day. We were on the overnight ferry to a very hot France and the car's air con was lacklustre! Good points: they fitted us in and they were very nice people. Downsides... most expensive recharge we've ever had (£144) and the air con was no better after they finished. So a waste of money.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Denmead Tyres

The staff are great the service exceptional. Called if for Air con top up so impressed I went home got my other car and did all over again WELL DONE Denmead Tyres

June 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Two tyres fitted following an online booking

I did an online booking. They were ready for me when I arrived at my booked slot. Tyres fitted within the time they said it would take and to the online price. I asked for an alignment check and they said no further alignment required - so they aren't out to fabricate work. All staff I dealt with were courteous and friendly, will definitely return.

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Really friendly helpful staff. Very honest, told me only needed 2 tyres not 4. Result, thank you I really appreciate the fact I was not over sold and have a few more 1000 miles before 2 more are needed.
Thank you :)

June 19, 2026
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Rated 5 out of 5 stars

Great Service…

First time i used them to service my car they were brilliant. They called me as soon as they had finished.
It was easy to book with them, the guy on reception was very helpful. Will be using them again.

June 19, 2026
Unprompted review

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