Ashford, Kent. I was able to check tyre price and availability online. I was given a next-day appointment for fitting 2 new all-weather tyres to front wheels of a Vauxhall electric saloon. I asked for... See more
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Elite Garages has been a family-run business for over 60 years! We have 19 branches across the south, offering MOTs, tyres, servicing and vehicle repairs!
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United Kingdom
- elitegarages.co.uk
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Replied to 70% of negative reviews
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Avoid!Avoid!Avoid!
Avoid!Avoid!Avoid!
Real cowboys.
Took my wife car for full service, and because she said she heard noises on the front wheels. My wife took the car from them they said all good to go,no problems but they didn’t give her paperwork with any work regarding the full service. A week later she went back to them raising the problem about the wheels noise and why no paperwork for full service. They had another look at the car and said the front disc and brake pads need to be changed. They quoted for £250. She took the car the next working day, left the car at 9 am and no call until 1:30 pm. I pop into the garage 10 min later to see what is going on with the car and they told me that the car is almost ready to go, last few checks 15-20 min. Called my wife to go and pick the car,when she arrive to pick up the car they told her that the rear brake pads need also to be change. They had the car for 4:30 h and they realise in the last 10 min that the rear pads need to be changed. And the price from £250 whent up to £368 for front disc and pads.
My wife told them to change the rear pads
One hour later to be told they cannot change the rear pads because the car is to new. Nissan qasqhay 2021
Never heard this in my life
Excellent service
Helpful staff, a garage had said there was nothing wrong with my car but they looked at it & found a broken spring in under 5 minutes - with photographic evidence. They then ordered the parts and had it fixed 3 hours later. Absolutely no complaints
Within 5 hrs sourced 2 new tyres
Within 5 hrs sourced 2 new tyres, reasonably priced and fitted by mid-afternoon. Courteous and engaging staff
Consistent reliable service.
Always pleasant and offer a great range…
Always pleasant and offer a great range of tyres. Never pressure you into the higher ranges and the service is extremely efficient. I had two front tyres changed within an hour of a phone call to them. Will always go back
Brilliant service went everywhere else…
Brilliant service went everywhere else to get tyres they was the cheapest and the service was brilliant people was really helpful and tyres was done in know time what so ever
helpful quick and efficient
Very good service friendly staff on the…
Very good service friendly staff on the counter,booked the car in for an M.O.T.They phoned me when the car was ready to pick up (it passed) then when I paid found it was cheaper than the last garage I went to and no grease and oil stains on the carpets which I had to wash off.
Have always given me good service over…
Have always given me good service over many years.
Superb service
Took our car for service yesterday to the Ashford garage and from everything from booking and then through to the day of service was excellent.
Very friendly and efficient staff.
Thank you
I visited the Ashford Kent branch…
I visited the Ashford Kent branch yesterday as my car was making a strange sound. The workers were very friendly and helpful, they gave the brakes a clean and the noise disappeared.
Complete satisfaction
They carried out everything I had asked them to on my car and also explained the extra checks that would be done that were included in the price.
Had a vibration through the steering…
Had a vibration through the steering wheel at 50mph so got my wheels balanced, and now vibration has gone so the technician did a good job. Pluss I thought it was good value for money.
MOT and new tyre.
I realised I needed a new tyre before my MOT and rang to ask if they could do it when they had the car for its MOT. The woman answered no you can't have it done during the MOT !!!!!! I know I am not stupid I meant before the MOT. Told to come at 10 am as MOT is 10.30 am. Duly did so, asked how long I should allow as I have to stay in Shaftesbury as too far to go home. Young man said he didn't know as he doesn't know the timings, I was 10 minutes down the High street and a call to ask me which tyre needed changing, as I have 3 new tyres I thought it would be obvious, as it was below the legal limit. I phoned at 11.20 am to ask how much longer told MOT takes 1 hour, and I didn't bring the car until 10.10 am, I did not, it was 10 am. giving them 30 minutes for the tyre. I slowly walked back and got there about 11.40 am. The car was ready and passed. Not a good experience as I am in my 70s. My usual Garage, ( I've used for 14 years) closed in Shaftesbury so I had to find another Garage. Will not go again.
4 x new matching tyres.
4 x new matching tyres.
Thank you to Josh and the team at Elite tyres in Launceston and their area manager Chris.
We are very impressed with your helpfulness and service. An excellent team from garage staff to area manager and head office. We wholeheartedly recommend this business.
We certainly have found a gem.
S & L kittle
Booked for an MOT
Booked for an MOT. Boking was easy and the MOT was done in the time slot allocated then ready for drive away.
Excellent service
Had 4 new tyres fitted and a transmission oil service. The job was finished earlier than expected, and came in a bit cheaper than the original quote - first time any garage has done that for me! Elite are now my default garage for any work. 👍🏻
Good service
Elite Garages performed my MOT and it failed due to a tyre issue. They phoned me to explain that and put a new tyre on and then reran the MOT and it passed. The price was reasonable and the service was good.
Easy and friendly experience
Nice easy online booking system, fair price for an oil service and friendly local garage to deal with. Will 100% use again.
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