Elliemd Reviews 55

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the products, finding them effective for weight loss and overall well-being, with some reporting life-changing results. Reviewers appreciate the quality and purity of the peptides, often highlighting the medical guidance and science-backed approach. The customer service is frequently praised for being responsive, professional, and supportive, with some noting the helpful educational calls and personalized care. However, some people were dissatisfied with the product and service, experiencing unexpected side effects. A few other people also felt that the customer service was poor, citing issues with getting consultations, receiving generic responses, and a lack of support when problems arose. There were also concerns about product packaging and shipping, with some medications arriving in less than ideal condition, and a perceived lack of medical guidance from the company.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. While many customers praise the effectiveness of the... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the professional, supportive, and personalized... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers praise the phenomenal support, ease of... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the high quality,... See more

Staff

Customers had ambiguous experiences with staff. Many reviewers praised the medical team and doctors as... See more

Based on these reviews

Rated 2 out of 5 stars

Used them once before for GLP meds and had great results. Recently used again for weight management and became extremely sick that required hospital stay. Now I can't contact anyone without having t... See more

Company replied

Rated 5 out of 5 stars

EllieMD is the GOAT of peptide therapy!!! Their trusted compounded pharmacy and doctors are my favorite thing about Ellie! No RX is batched, it’s made just for you. The purity and potency of these... See more

Rated 5 out of 5 stars

I have been using EllieMD glp 1 since June and have had life changing results! They are very professional and my medication has always come fast and in proper packaging. I’m in AZ and my medication ha... See more

Rated 5 out of 5 stars

I started GLP-1 and finally broke through the plateau that had held me back for the last two years. I’ve now lost 10 pounds in the first month and feel like I’m back on track. I am 49 and I can’t tell... See more



Contact info

3.3

Average

TrustScore 3.5 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

EllieMD is the GOAT of peptide…

EllieMD is the GOAT of peptide therapy!!! Their trusted compounded pharmacy and doctors are my favorite thing about Ellie! No RX is batched, it’s made just for you. The purity and potency of these peptides are what makes them the GOAT in my opinion.

I’m 22lb down from their peptide GLP1/GIP microdose and I’ll never look back. This is my favorite place for functional health and healing from within.

Thank you EllieMD for giving me my life back! Sciatica, lower back pain free and as someone who lives in the gym, that’s everything!

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Ellie MD has been absolutely incredible…

Ellie MD has been absolutely incredible and has literally changed my life! I’ve lost 65 pounds and have been able to keep the weight off! The product is top tier, no side effects at all! Customer support has been phenomenal when I’ve needed them!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Pure peptides

A trusted peptide company that I trust! I’ve used them for over a year and I’m thrilled with my longevity results! I feel great!!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

I love all the education

I love all the education, guidance and research provided. Quality products and quick delivery. I’m 51 years old feeling 35!! It’s all about feeling better, and this checked all the boxes.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Why I chose EllieMD

I chose EllieMD because I wanted a medically guided, science-backed approach to health, not trends or shortcuts. Being a health coach, it’s important to me that my research leads me to a company with integrity.

The education, medical support, and protocols have exceeded my expectations, and I’ve experienced meaningful improvements in how I feel, my energy, and my overall well-being.

Because of my personal results and the integrity of the company, I felt confident stepping into the business side as well. I appreciate that EllieMD leads with science, responsibility, and long-term health, and I’m grateful to align with a company that truly prioritizes outcomes over hype.

⭐️⭐️⭐️⭐️⭐️

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve used EllieMD for over a year

I’ve used EllieMD for over a year. Always ships to me very quickly. My weight loss dosing came with the nicest booklet to track my progress & a tape measure. I appreciate how much time they put into educating on health in general. Their products have been highly effective for me!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great way to get Peptides easily

I cannot say enough good things about EllieMD. From start to finish, the experience has been professional, supportive, and genuinely life-changing. The process is simple, the education is clear, and the care feels personalized rather than rushed or transactional.
What truly sets EllieMD apart is that they focus on root causes, not just quick fixes. I finally feel heard and understood, and the guidance I received was thoughtful, science-based, and tailored to my actual needs. The products and protocols are clearly high quality, and the support throughout the journey has been exceptional.
For the first time in a very long time, I feel empowered, informed, and hopeful about my health. EllieMD is not just another telehealth company, it is a partner in long-term wellness. I would confidently recommend them to anyone who wants real answers, real support, and real results.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

I would give them 0 stars if possible

I would give them 0 stars if possible. They just want your money. There is no medical guidance. The doctor is AI generated. There is no warning of subscription payment. It's just charged and shipped. I was literally on the phone with them to cancel and they were supposedly reaching out to the pharmacy when I recieved notification that a shipping label was created while I was on hold. Then I was told once that happens it's too late to cancel. I could not continue for medical reasons and they still charged and shipped it to me and I'm stuck with something I can't use. Stay far far away. It's not worth it. Seek assistance from a real doctor.

January 11, 2026
Unprompted review
Rated 1 out of 5 stars

Purchased GLP1

Purchased GLP1, was paying using a payment plan agreed to the terms of the payment plan and when I checked my bank account they took out the entire amount of the medication. Now I am trying to cancel this, I never spoke with a physician to answer and ask questions. Wound never order from this company again. Just hoping I can get my money back.

January 9, 2026
Unprompted review
Rated 1 out of 5 stars

Company does not stand by their…

Company does not stand by their products. I purchased the oral form of tirzepitide which they marketed as highly effective. It had zero effect, and I mean ZERO. They were unresponsive when I reached out, claiming they were overwhelmed with support calls.

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

BPC adverse reaction and no Help from Ellie and

I purchased BPC 157 to assist in post surgery healing and gut lining repair. I took a small dose 1/3 less then the recommended amount for 2 days to assess my bodies response. I immediately started to have digestive upset, anything I ate made me horribly nauseas, I was having increased bubbling and gurgling in my stomach, that then turned into diarrhea. It has been over a week of this and I decided to fast to give my digestive system a break but the gurgling and bubbling has not stopped even after 3 days with no food only water. I most likely at this point am going to need to seek medical attention as I cannot eat anything without wanting to throw it up. I reached out to EllieMD’s doctors that you get assigned to when you purchase through their online pharmacy. I was given the impression I would get a 30 minute consult upon signing up, which did not happen, but even worst is the generic answers given (discontinue further use and seek medical attention if…) to me about my reactivity and no further advisement about what I can do. I would say I am highly disappointed by the care that I received. I chose Ellie MD to have verifiable medical backing when purchasing peptides as I could have just gotten it off of any old website and received the same advisement from chat gpt. Everything about ordering, delivery and response has been great. As long as you don’t have an adverse reaction ordering through them is fine. However if you have a sensitive system, or underlying health issues, and have any adverse reactions they will be of no help to you. So keep this in mind when purchasing. You may want to work alongside your own doctor and have them be in the loop about the peptides you are taking so you can have that support in case of anything going wrong. EllieMD does not have doctors who care or will actually support you.

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

I have been using Ellie for about 6…

I have been using Ellie for about 6 months and have found their meditations to be top quality. I’m using a compounded Tirzepetide, NAD and glutathione. Anytime I have had questions and have sent the doctors a message in my patient portal, they are quick to respond.

I liked that they made you check a button that the prescriptions are on auto-refill because sometimes I miss that. I have found it’s really easy to pause or cancel refills in my patient portal if I’m not ready for them and I like that I don’t have to jump through hoops to do that and can do it on my own without calling anyone.

Their medications also get delivered really quickly-most are delivered within a few days which I really like.

December 28, 2025
Unprompted review
Rated 1 out of 5 stars

buyer Beware

Being an MLM, the reps really are not qualified to give medical advice. The Dr that txt me was an AI message and anytime I asked questions I got an AI answer. I needed to lose 10 lbs, they put me on micro does at 2.5. I took it for almost 2 month with NO loss. I ate and drank what the reps told me to, and nothing. I spoke with my personal Dr and was told that does does nothing but maintain. I spent almost $900 for 3 months. I wanted to cancel the auto ship. Was an act of congress to cancel. Don’t buy MLM medical products, go to your REAL Dr.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Poor provider service

First, I was granted B12 and nausea pills. They didn't come with my order. I called customer service, they sent them. Second, communicating with your provider is about impossible! Third, I've been on the oral rx, have not lost a pound. Still waiting to hear from my provider on what I should do.

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

Customer service is a joke

Customer service is a joke. The "Physicians" do nothing and if you need a dosing increase they say sure, charge you a fortune and then do not actually send you the increase. I have returned and canceled. HORRIBLE company

December 10, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look