Elysian Finance Ltd Reviews 

230
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, extensive knowledge, and dedicated support throughout various processes. Many people highlight the excellent service, noting how the team guides them effectively and makes complex procedures feel easy and stress-free. Reviewers frequently commend the quick response times and clear communication, ensuring they receive timely updates and helpful advice. This consistent positive feedback underscores the company's commitment to delivering outstanding results and fostering trust with its clients, with no significant recurring issues reported.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers had positive experiences with service, consistently praising the excellent and highly personal... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the responsiveness,... See more

Response time

Clients share positive opinions on response time, consistently highlighting the promptness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Catherine was open, honest, prompt and above all, TRUSTWORTHY from start to finish. We had a lot of stop / starts on our path to eventually buying our home and Elysian were never pushy or frustrated -... See more

Rated 5 out of 5 stars

Excellent support from Phoebe. She helped us secure a mortgage at a very competitive rate (based on my search - it would not be possible to secure a better deal than that!). In addition, Phoebe ha... See more

Company replied

Rated 5 out of 5 stars

Catherine and Michelle were fantastic in guiding us through the process of getting a mortgage offer for the first time. They answered all of our questions, were always available for us, and helped us... See more

Rated 5 out of 5 stars

Elysian are fantastic! Buying a first time property is a very daunting process, but working with Phoebe at Elysian truly made it a breeze. From our original conversation, to completing the process now... See more


Company details

  1. Mortgage Broker

Written by the company

We specialise in providing you with quality, professional mortgage and protection advice that you can trust. Whether it be a mortgage, growing your property portfolio or protecting your home, your loved ones or your lifestyle, we aim to find the best solution for you tailored to your needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

230 reviews

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No recent history of asking for reviews

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5.0

All reviews

(230)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend Oliver Cunningham and…

Highly recommend Oliver Cunningham and Sabrina! They have saved us lots of £££.

March 20, 2026
Unprompted review
Elysian Finance Ltd logo

Reply from Elysian Finance Ltd

Thank you for your kind words, we are pleased you had a positive experience working with Oliver & Sabrina and we look forward to working with you in the future.

Best Wishes
Elysian Finance

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Rated 5 out of 5 stars

Reliable, transparent, and incredibly supportive

Joanne has been my mortgage broker for over 10 years, and her service has been consistently excellent. My most recent purchase was complicated, but she handled every challenge with professionalism and genuine care. She was transparent throughout, kept me informed, and took the time to walk me through all the options so I could make confident decisions. Her dedication and support made a huge difference, and I’m incredibly grateful for everything she did. I would recommend her to anyone looking for a knowledgeable and truly supportive broker.

February 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Great mortgage brokers

Catherine, Michelle and team were amazing in helping us secure our mortgage offer. As first time buyers, the process was new to us, so having Catherine and Michelle guide us through the process step by step and alleviate our concerns was invaluable. They are very knowledgeable and kind, I definitely recommend using their services.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Best mortgage brokers!

We've been using Elysian for the last 5 years and just renewed our mortgage with them. Cathy and Michelle have been so helpful and friendly, getting our the best rate and getting back to us quickly with any updates. Would highly recommend!

January 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Great mortgage broker

Joanne and Sabrina were very helpful, responsive and pleasant to deal with. And they found us a mortgage in spite of some challenges (twice!). I’ve no hesitation recommending them and Elysian to anyone needing a good mortgage broker.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service.

Outstanding service from start to finish. Cathy and Michelle were incredibly supportive throughout the entire remortgage process, making everything feel easy and stress-free. Their kindness, professionalism, and clear communication truly stood out.

Highly recommended.

December 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Best mortgage broker

I have used Elysian's service twice already. They have found the best mortgage deals for our first home and for the re-mortgage five years after. It was a pleasure to work with Joanne and Sabrina.
Highly recommended!

December 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent

I have used elysian’s services a couple of times over the years on buying properties and remortgaging and always found them incredibly helpful, knowledgeable and friendly.
Would highly recommend!

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience and service

We had an excellent experience with Elysian Finance! From start to finish, Catherine, Michelle, and the team were incredibly professional, responsive, and reassuring. They guided us through the entire mortgage process, answered every question, and ensured everything moved quickly and smoothly.
Our mortgage was approved faster than we expected, and the team made a potentially stressful process completely stress-free. As first time buyers we highly recommend Elysian Finance to anyone looking for expert, friendly, and efficient mortgage advice!

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from start to finish

Phoebe was absolutely fantastic from start to finish. As a first-time buyer, the process was very new to me, but Phoebe explained everything clearly and made the process very easy. I truly believe she found me the best lender and packages that suited what I was looking for, and I also went forward with the solicitor recommendation.
I couldn't be happier with my experience and would fully recommend Phoebe and the Elysian team to any London buyers.

November 17, 2025
Unprompted review

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